Starbucks

If you like to wait 20 minutes for your drink, get asked to pay for it twice and still get the wrong drink handed to you — this is your place.

Love Starbucks but not this location. Too busy. Doesn’t matter which way– inside service or drive-​thru– takes forever. Also, parking, if you do want to go inside, is usually packed. Drinks once you get them are standard for Starbucks– no better or worst than average. Just rather go to a less packed location.

I love love Starbucks! But this one takes soooooo long to make the orders! This people are so slow! Have to wait about 10−15min one time! This is ridiculous!!!

I’ve made this starbucks a frequent haunt of mine since moving to the west suburbs. I’m seeing a lot of criticism in these past reviews, but I’ve been to this location at least twice a week for the past 10 months, so probably over a hundred visits, and I’ve never had any issue with drinks or disgruntled employees. I love the sofa and the general layout, and the ample and accessible parking available. My only complaint is that at time the internal temperature is too cold, and every once in a while they’ll closer earlier than their posted hours. But the drinks are always good and on time, you see a stready stream of regulars (myself included) and patrons are generally not too loud or inconsiderate of neighbors. It’s a café, not a library, so some noise is expected. And yes, I’m one of those people who camps out for hours, but thats what I come to do, to work and read and get things done. Its ridiculous to expect employees to shower you with beaming smiles all the time, to pamper you with blandishments every single time you come in. They do that at other starbucks locations I’ve been to and I derive no extra pleasure from that mode of operating. Most employees at this location are friendly enough to say hi with a smile and thank you, and that’s good enough for me. This is not a four star restaurant downtown. It’s a café. Be real.

This Starbucks is the go to after the dentist. The employees don’t enjoy what they’re doing. It seems like it’s just a job. But they are young and don’t understand that you can make a «job» what you like or not, and thus settle and do a mediocre job.
No perks for being a customer like, hello when you come in, and exit greetings… Just «ho hum it’s you… another customer»… The order was completed well enough, it’s just the service that leaves a nasty taste in your mouth.

This Starbucks is really, really slow. Probably the slowest Starbucks I have ever been in. There are 3 separate entrances to the parking lot, two of which lead to the drive thru lane. This leads to some confusion and can really slow things down.
The drinks are average for a Starbucks. Service is average. Therefore, this place is just a-​ok.

stopped by today for a green tea latte n received horrible service by some blonde woman with a green headband… she rolled her eyes while taking my order. ruined my experience to be honest, needs a refresher course on what real customer service is.