Hampton Inn & Suites

Did you know at the Hampton Inn (a Hilton Hotel property) if a person gives a room number and last name connected to it to the front desk, the person is given a key to that room? That’s what happened to my room on 10÷17÷15. They let a thief into my room and he/​she took my diamond ring and necklace and two bottles of face makeup!
The general manager of the hotel claims the front desk followed protocol for giving out a duplicate key and that the hotel has no liability or insurance to cover theft. I can’t believe they don’t require ID to obtain a new room key! Really, Hilton?
They could have at least comped me for the room!
If I were you, I’d think twice about staying here. I’ll never stay here again.

This motel is fresh and clean with all the benefits you can expect from the Hampton Inn brand. The location is kind of middle-​of-​nowhere but it is convenient to Route 99. The one thing that holds me back from giving 5 stars is that I think it runs $ 10 – 20 too expensive for what it offers.

Very clean and well-​kept. I especially appreciated the charging stations next to the beds and the fitness room with equipment that was clean and in good shape.
One thing I had never seen in any hotel before was a sign saying that they clean the bed comforters for every guest. The comforters had white covers, so it clearly had to be true. Very good feature.
The bed itself was quite comfortable. I generally like a very firm bed and this was a bit on the soft side, but not so much that it was uncomfortable. I expect it will be fine for almost everyone.
Breakfast was above average for a hotel like this. Lots of options. And they had POG juice drink in the dispenser, which I especially enjoyed after a vacation in Hawaii last month.
I really only had one complaint: the air conditioners were extremely loud. even with earplugs, and even on the low fan setting blew very hard. I turned mine off for a while, but could still hear the ones in the neighboring rooms quite loudly. And in the middle of the night I had to turn mine on again after the room got too warm. I realize this is a problem in many hotels, and due to the expense is not likely to be fixed until a major remodel, but hopefully someone will figure this out one day.
All in all, really exemplary for this type of relatively inexpensive chain hotel.

Friendly staff… thanks! after a long day of traveling, we were checked in fast and greeted warmly. Room was great, beds were soft as usual for a normal Hampton. Located just off 99, and just north of Fresno. Easy on and off freeway, with an AM/​PM gas station just across the street. Would stay here again!

I’ve stayed at this hotel many times. I have always had a perfect experience! The staff is friendly and helpful, the rooms are beautiful and clean. A good choice!

This hampton is really nice but one problem at night no bellman and no one was at front desk because they were maybe in office but that was after we checked in. This comfy hampton has a nice and big computer room, clean rooms has sticky notes by bed that tells you it’s clean for your stay. The breakfast was unbeliebile it had eggs toast waffles pancakes the best and comfy sleep I recommend this hotel if you stay in madera

We checked in about 11pm. The desk clerk was not at the front desk. We called out «hello» several times and he finally emerged from the kitchen area and said «oh you folks checking in?»
The room is clean, although the bedding has a slight odor, causing me not to be able to rest well.
I’m hoping breakfast will be better than my expectations at this point.

This was our first time visit and Jessica at the front desk couldn’t be any sweeter and more helpful! Beautiful room, the breakfast selection was fresh and the place was super clean. What a great experience to stumble onto from a long drive! Thank you so much!

As usual this Hampton, as with all Hamptons, has reliable quality and clean rooms. For the hotel class, this should be a 5 star, but this one has a few minor issues:
Channel selection is poor
Pool Area has some cheesy furniture, and nothing to lay on while sun tanning
Internet speed is slow — but it’s free
Workout center barely adequate — equipment types and positioning need some improvement.
I would not hesitate to recommend this hotel.

I’ve been staying here nearly monthly conducting local business. The staff here are great and treat me like family. Rooms are very nice and clean and everything works.
When I’m working in the area, theres no place like the Hampton Inn — Madera

From personal experiences, I have favored the Hampton Inn franchise for its quality, presentation and ambiance, and I thought you couldn’t go wrong with this franchise. I never had a bad experience, until I made a brief 1hr stay at the Hampton Inn on 3254 Airport Dr. Madera, CA.
Here’s the issue.
The gentleman working behind the counter was nice, and the room was beautiful with a nice Jacuzzi; however, that soon changed when I noticed a bug in the Jacuzzi. Looked like a small roach, but didn’t think much of it at the time until I found some more on the couch, table, floor and walls. I gathered up the ones I could find in a cup for the hotel staff to see.
I contacted the front desk. I asked him if there were any other rooms that they could put my wife and 2 kids into; however, this was the last room. I also asked if there was another Hampton Inn they could put us in; however, after he spoke to his manager, he stated that they could only discount our room $ 20 and could not provide another room as they were booked. He stated that they couldn’t send me to another Hampton Inn either, as they normally did not do that. I then asked for a refund, as I did not want to bring these bugs home with us.
Sitting in the parking lot, my wife and I decided to either find a hotel in the area close to midnight or go home which was 2.5 hrs. away. We decided to find a another room in the area. We found another hotel an exit away.
To make a long story short, I just felt inconvenienced by not having any other options to send us to another hotel, but only to provide a discount of $ 20 or provide a refund.

Clean, and very decent place. Loved the breakfast.

Nice and clean. Need more tv channels to access: no BET or Food Network. Breakfast does not include meat daily. This is not good for us meat eaters. Internet speed is slow, but its FREE.

This really has to be my 3^rd or 4^th review where I share my dislike for Hampton Inns, while also admitting that we will continue to return. We love our Hilton Honors points too much to move away from the brand.
So, this Hampton Inn was pretty new and was in good shape — new, soft towels, great bedding, clean public spaces. Its in the middle of nowhere, so you cannot walk to anything, nor is going out to get a bite to eat particularly quick.
What kind of did me in for this particular location was we had 3 people in our room and reserved one room with 2 queen beds. We checked in at 7pm and they sent us up to our room. We carried all our luggage and got up there only to find the room only had one king bed. Nope, won’t work. So we turn around and go back downstairs. She said she didn’t have any queen rooms left but could put us in a wheelchair accessible room that had a king and a sofa bed. It was our only option and the only room of its kind available. She offered to take 25% off of our rate in exchange.
I think I was more peeved that they let us haul all of our stuff up to the room without telling us it only had one bed — maybe they hoped we wouldn’t notice.
Ultimately the room was fine. Since it was a wheelchair accessible room there was lots of extra space. The 9-​year old who is a yo-​yo fanatic right now, said, «There’s lots of yo-​yo room in this place.» So, there’s that I guess.

Wow… what a pleasant surprise! From first contact by phone to walking into the hotel there was LaToya… what a gem! Big smile, happy greeting… great cutomer service… what do you know… someone in the hospitality industry that actually likes people! How rare today! I could tell that was not put on either… she had the same disposition each time I saw her. Better give her some great incentives to stay on! Only thing is… and I say this to be totally honest, the piercings on the face just detract from the professionalism in my opinion.
And on to the room… Under $ 100 (a weekday) for one of the cleanest, most comfortable rooms I’ve been in. As soon as I walked into the room I smelled clean… and not an obnoxious bleachy clean but the kind of clean you get with fresh linens. The bed was comfortable, and I didn’t have to retrieve my own pillow from the car! Nice flat screen TV, totally modern room. Very, very nice.

I stay at lots of hotels… when I need a guaranteed good experience, I stay at Hamptons (even over boutique places) the bedding and cleanliness etc are a SURE THING.
The Hampton Inn in Madera is my favorite Hampton. It is new… great staff (the desk folks are not just good when things are perfect, they are even better when there is a problem… I cannot compliment them highly enough)
I’ve stayed at this hotel probably 20 times and I will continue to be happy when I know I’m going to Madera and I’ll be staying there…

We loved this hotel! We rented 3 rooms, the staff was friendly, the hotel was fairley NEW, everything was CLEAN and updated… the pool even had a swing arm chair for the Handicap to enjoy. The morning breakfeast was very good and the eating area was very cozy. This is our hotel when we are staying in Madera…

This Hampton Inn and Suites is one of the best I have ever stayed in! The beds are outstanding… the people who help are so nice! And to top it off, warm cookies in the afternoon! I feel like I’m at home away from home! Top place! Jill

5 stars for what it is – a clean, cheap place to crash, seconds off the freeway. There is nothing unique, romantic, memorable or local about it. But if you are on the road and need a place to put your head for six hours of zzzzzzzzz so you don’t nod off on the freeway, or are in town for the State XC Championships (go Cougars!) then this will do the trick.
Save about $ 10 with a AAA card discount.
Plus free WiFi is sweet.
The hotel’s free coffee was, as usual, overpriced.

I stay at a lot of Hamptons… they’re always clean, and pretty consistent. But some are still way better than others.
When I booked at stay at a highway-​side Hampton Inn in Madera, I didn’t have high hopes. I just needed a place to crash for the night. But this hotel has clearly undergone a recent renovation. The carpets are all new, and everything in the room was new and really cute.
I was very impressed. And, as usual, the free parking, free wi-​fi and free breakfast don’t hurt.