Panchero’s Mexican Grill

Skimpy burritos, and unhelpful, rude employees. Closes at 11, and employees were obviously annoyed with service at 10.

This Pancheros is far below average than other Pancheros. I would much rather go to Chipotle or Qdoba. When I arrived today the employees were smug, not friendly, and out of almost everything. While you don’t expect perfect service all the time, I was hoping to actually get what I wanted for my meal! Simply put, skip Pancheros and go to the Chipotle down the road.

Positives first. Guac is great. Music was awful and way too loud. I asked if they could please turn it down. To which they replied. «No. But I’ll check with manager «Corporate office sets the volume level. They didn’t turn it down. Second. The apparent manager was rude and rushed. Seemed irritated that we were there. I will NEVER eat here again. Chipotle is near by. And food and vibe is 100 percent better !

Below average build your own burritos.
Ingredients seem lower quality than Qdoba and Chipotle, extras cost more than both restaurants.
Wouldn’t recommend.

What makes Pancheros a unique burrito building and rice bowl consuming experience? A few things.
Mostly the tortilla. Its better than chipotle and qdoba. They make it out of a tiiiiiiiny ball of dough. Just for you. Right there. And its a real difference.
Second, they mix the burritos. Its a veritable marble slab of latin mixins. That provides a consistent burrito experience.
Third, they dont smile at you. They take their burritos seriously. Apparently Very Seriously. Ive met at least four employees at various times at this location. They are always calm, prpfessional and quick. They are not friendly.
Other better than’s: corn salsa. Queso (costs more).
Things they dont do as well–
I mentioned smiling. Just dont expect it. Bring friends to fill that void.
The chicken is fine but not Chipotle. The rice is meh.
All in all its a solid experience for the money.

I came here for the first time, was not confused as the menu is pretty similar to that of chipotle. Food is okay. But the staff is rude. Ordered a burrito and it was pretty good with hot tomatillo sauce on it. I’ll come again for the food.

I’m praying that I don’t get violent diarrhea. Not good. The steak was bland and the chicken tastes like what I could best describe as wet noodles… very strange. Won’t ever need to go back. Stick with Moes/​Chipotle/​Qdoba.

In my experience the food has always been fresh and the staff is very friendly. You always are made to feel welcome and that they appreciate your business.

I could give it 3.5 stars, but couldn’t do 4 stars. This location has always been clean when I have eaten there, but I normally get a burrito to go. I do find their chicken burrito with queso sauce very tasty, but I think the price is a little high (very similar to qdoba and chipotle). Also, extras (queso, guacamole, etc) are costly. But I have to say, when they make your tortilla in front of you and when they mix up your ingredients after they make your burrito, that sets them apart from their competitors.

After a long day of work, the Burrito Fairies had come to me and sprinkled their magic dust on my nose. I needed a burrito.
My usual burrito place is Burrachos in Sun Prairie, but that was a 30 minute drive. Where could I hook up a burrito in the vicinity of my place of employment? Pancheros.
I had never been to a Pancheros, but I’m going back. They make the tortilla fresh – point to them. The fillings weren’t quite as voluminous as Burrachos, but they take this magic spatula and mix the ingredients together so you get a burrito the way it was intended: A bite of everything in every bite.
I got home that night and I told my wife, «You know… I just ate a burrito like an hour ago, but if there was a Pancheros in Sun Prairie, I’d go get another one.»
And I would have. I’m definitely going back as soon as I can. Perhaps today for lunch.

I nearly died here. Seriously. Only my robust gut bacteria saved me.
Never particularly liked Panchero’s: yes, it seems to have the exact same stuff as Chipotle/​Qdoba, but the items are cheaper. Unfortunately the quality of food seems to be cheaper as well (rice, meats)
Ordered the pork. BIG MISTAKE. With each bite, the pork tasted more and more strange… like canned tuna! And then I gave some to my dining companion, after 1 bite he didn’t taste anything but on the 3^rd bite, yes, confirmed that it tasted like fish!
I did not get sick after eating it, which surprised me. But if I must go back in the future, I think I’ll stick to guac and chips.

Have eaten at Pancheros many times and love the quality of the food and the service. Friendly staff, fresh cooked meat, nice variety of ingredients, and the coolest tortilla machine that presses the fresh dough into a flat tortilla! They have tacos, burritos, burrito bowls, salads, and quesadillas… all delicious. I wish they would put more meat on the quesadilla (they only put one scoop), but the cheese they use is great. Every other menu option comes with ample amounts of ingredients. Oh, and their salsas and sauce options are great! They even sell the sauce for less than $ 4 a bottle. Prices are a little higher, but I think it’s worth it for the quality of food you are getting. Definitely a place worth going to!

Panchero’s is similar to Chipotle, with a few twists. I end up going to Chipotle about half the time, and Panchero’s about half the time. Since I’d give Chipotle a 4-​star average review, I figure that means Panchero’s deserves the same. Still, it’s 4-​star in the realm of fast burritos.
Panchero’s touts that they don’t use pre-​packaged tortillas, which is true — they make it on a press right there (although I can’t say if they make the doughh on-​site or not). I’d say this does make for a slightly better tortilla, but not good enough to warrant going here instead of Chipotle. Fortunately, that’s not the only difference.
One simple but effective step Panchero’s does is simply mixing the ingredients together before wrapping the burrito. I love Chipotle, but it’s really annoying when you get all the lettuce on one side, three-​quarters of the pork on the other, and so forth. No such issues at Panchero’s. Toppings are pretty similar, with Panchero’s winning points for their recent addition of freshly diced jalapeño peppers, and the only one I’ve been charged extra for is guacamole, which is pretty standard. On the other hand, I personally prefer Chipotle’s cilantro lime rice to Panchero’s rice — this will be a matter of personal preference.
The chips are made with blue corn, and are pretty tasty. If you just get the chips, they’re only 50 cents for a pretty sizeable portion, which is a bargain eating out if you ask me. I don’t always get them, but when I do I’m satisfied.
The quesadillas were disappointing, but I didn’t have high expectations for them to begin with. You go to this sort of place for the burrito.
Service is okay. It’s not bad, and the staff at the Gammon location are friendlier than the staff at the Fitchburg location (by the Super Target). But the Chipotle on Old Sauk has much more enthusiastic, outgoing staff. So if I’m not hankering for one of Panchero’s slight advantages, I’m liable to go to Chipotle instead.

This place is sort of like Qdoba, but it’s more of a ripoff.
We ate there for lunch and I ordered a bag of chips and guacamole, and a side of queso. Well, instead of charging me 2.95 for the queso and chips and 1.00 for the guacamole, I was charged 2.95 and 2.25. For the extra .70 cents I would have had the extra chips.
Also, they don’t tell you that nearly everything costs extra. I found it to be misleading and unhelpful; the four of us won’t go back there again.
I’d suggest going to Chipotle or Qdoba.