I have been in the drive thru for 20 mins. So slow! Plus, this hasn’t been the first time. Their service has become so slow. Their staff seems to not care about the quality of service. I updated my previous review of 4 stars to 1 star. I rarely give 1 stars, but this slow service happens every time. Unfortuanetly, this is the closest Taco Bell near here with a drive thru. And during the slow times, its not even busy!
Mark T.
Évaluation du lieu : 1 Sparks, NV
Ordered Chicken Quesadilla. I got it with no chicken or quesadilla on one half of the meal. Big time cheaters!!! Stay away from this restaurant. I should have checked the reviews before stepping into this. This restaurant has tons of very bad reviews, that just tells how worst they are. I would give negative stars. they don’t deserve any star.
Jerry B.
Évaluation du lieu : 1 Arlington, WI
Way do you never have change? Also employees seem to have trouble with orders many mistakes
Liz W.
Évaluation du lieu : 1 Cross Plains, WI
yep lol very disappointing again… ive been there 3 or 4x because its so close to my house… BUTNEVERAGAINAFTERTONIGHT they closed at 10 my and 3OTHERCARS where waiting in the drive thru and LEFT… CORPORATESOULDCAREANDBEMOREINVOLVEDITEVERYONEOFTHEREBUSINESSESPECIALLYTHISONE… One of the other times i went ALL the tables were durty and with flies i wish i was joking and the othe 2x i went the WAYWAYWAYOVERLOADED my steak quesadilla with jalapeño sause to the point it was a saugie nasty cream full mess in the rapper when i ate it 5 mins later… i am not one to complain ive worked in customer servers plenty of times so i give the benifet of the dought but CORPORATETHISISRIDICULES U HAVELOST A CUSTOMERPERIOD
Stacey L.
Évaluation du lieu : 1 Madison, WI
It’s rare that I give a one-star review, but I’m over this location. I’ll start by saying that generally, I like Taco Bell. I’m not knocking them for being anything that they’re not. However, I don’t think I’ve ever left here with my order correct. The biggest issue is that on several occasions I have ordered vegetarian and gotten meat in my meal. I usually order a Crunch Wrap, so it’s not super easy to check my order in the car before I drive away. I always look at the screen when I’m ordering, but it doesn’t matter if the person taking the order punched it in correctly — the kitchen staff seems to just put in whatever they feel like. Or, for that matter, leave out whatever they want. I seem to get one of two variations on my order of «Crunch Wrap sub beans for beef»: 1) The wrap includes beef, or, this past time, a ton of chicken; or, 2) Beans but no nacho cheese. Gross as it is, the nacho cheese is half the reason I crave T. Bell. I know I live in the greatest state for cheese, but there’s something about that glowing orange sauce that I love. The drive thru line is also impossibly slow. I don’t order a lot of food, so it’s not worth the time and effort to go back and get the right thing/a refund. I’m guessing a lot of people feel the same, and that may be part of why they’re so terrible.
Alex K.
Évaluation du lieu : 4 Middleton, WI
Taco bell is always great but this location is only open until 11 pm on weekdays not 1 am like their posted hours would suggest.
Neeraj A.
Évaluation du lieu : 1 Madison, WI
Took a drive through. They took long time to get my order ready and gave me the wrong order. Awful never going here again.
Fred D.
Évaluation du lieu : 1 Columbus, IN
don’t know the difference between their grilled chicken and shredded chicken — waste of money as they didn’t get the order right(and yes we specified the grilled chicken and it says so on the receipt) — let us know if you want our address to send us a refund(right).
Neel S.
Évaluation du lieu : 2 Middleton, WI
Sometimes good services sometimes messes up the orders. Food is not great. The mgrs r good the employees who work late at night black lady is rude. All in all ok very par for Taco Bell
Peter G.
Évaluation du lieu : 2 Madison, WI
I have gone to this Taco Bell regularly over the years. Food is fine and I like the new redesign they did of the building. They used to process drive through orders very quickly even when there was a long line. I am sad to say the service has been noticeably worse lately. Staff not as friendly… much longer wait at the drive through, and the worst part is the orders have been messed up numerous times. This never used to happen here. I hope some changes are made so later reviews can be more positive.
Maria M.
Évaluation du lieu : 1 Madison, WI
Girl at the drive thru was practically yelling the whole time. When I tried handing her the money, she said ;wait hold on and then she slammed the window. To top it off no sauce, napkins or receipt. When I stayed at the drive thru window to ask for them, she just stood there and look at me and walked away. Never going back to this place since I called the manager but she wasn’t very concerned to hear me out. Totally rude!!!
Chad K.
Évaluation du lieu : 1 Madison, WI
Get there at 3:02am when they close at 3:30am. I just worked a 16.5 hr shift at work and had zero time to eat. On my way home I decide on some T Bell. I am forced to wait 5 minutes at the speaker box. Finally someone says we are closed in a fake Mexican accent. I asked really? Same person says they are closed. Sounded like they were laughing as well. Not happy at all. Won’t go to this location again. This has happened to me before. Missing items in bag from location as well. Thanks a lot
MissJackie O.
Évaluation du lieu : 1 Madison, WI
We have lived near by for 2 years and have been regularly using this place, but never have a good experience so I’m not sure why we do it. Our order tonight was missing a taco, as usual, and mot only was our quesadilla not even melted, but the crunch wrap we got had less than a teaspoon of meat, no cheese and a few tomatoes. The girl we had in the drive thru was either THAT new or she was high because we ordered the Beefy Cheese crunch wrap box, only to have her ask what we wanted 4 times, what kind of crunch have wrap, «so, was that the box you wanted or just a crunchwrap?», and asked if I wanted cheese on my quesadilla. This hasn’t been the first visit with a lousy window person, nor do I believe it’ll be the last. No one they have hired has ever been focused on their job. I have wasted countless dollars leaving without items that I have ordered. My roommates have been bold enough to go back down the road to return what they have gotten. I just don’t see why this taco bell sucks so badly.
Dot K.
Évaluation du lieu : 1 Madison, WI
Do not ever order in the restaurant. My kid had to use the restroom, so we ordered to go. Stood there for over 15 minutes waiting for our order, watching over 10 vehicles go thru the drive thru and get their order. Just shameful. Corporate must have some crazy time monitoring of their drive thru service, but if you choose to order inside you will just wait and wait and wait. Most of the time we waited it was this awkward staring at the two guys working the counter and wondering what the hell was taking so long.
Jason F.
Évaluation du lieu : 1 Draper, UT
The tables were dirty, and the food was cold. The shredded Chicken quesadilla was wet and cold… The cheese wasn’t melted. The Fritos beef burrito was the only redeeming part of the meal. My burrito Supreme was cold as well. I keep going back partly because this seems to be the only place with the diet Baja mountain dew drink. Anyway, I will probably go back again because I’m a sucker… I will just have to refuse cold food with shredded cheese that’s not even melted.
Neomi R.
Évaluation du lieu : 5 Sun Prairie, WI
Amazing Tacos! Try the taco 12 pack and mix the Doritos Locos Tacos with the regular. My favorite is the Double Decker Taco! MMMM!
Matthew F.
Évaluation du lieu : 4 Springfield, VA
Standard tacobell everything was warm and tasted like it should. Was quick also, and the soda had the mix right.
Steve L.
Évaluation du lieu : 2 Madison, WI
As far as fast food is concerned, Taco Bell isn’t all that bad. I usually get two of the chicken soft taco frescos — they’re lower in calories, and not terribly bad for the ‘olé diet. However… this location irks me for a number of reasons. Allow me to recreate a few visits(all from the drive thru). I only know the dates because I looked them up via online banking. Visit on 9÷14÷12: TB: «What’s up?» Me: «Excuse me?» TB: «Aw yeah — whatchya’ need?» Me: «I’d like two chicken soft taco frescos?» TB: «Cool. Cool. What else?» Visit on 10÷2÷12: TB: «Hey, how’s it going?» Me: «Fine, thanks.» TB: «What’s new?» Me: «Um, can I place an order?» TB: «Sure you can.» Visit on 10÷10÷12: TB: «What’s up?» Me: «Can I place an order?» TB: «You bet.» Never once have they greeted me with a, «Welcome to Taco Bell, may I take your order?» I’m not sure why they’re trying to be so hip/laid back/cool — it’s a Taco Bell ferchristsakes. I’m not buying a Billabong shirt or a surfboard — I’m ordering a dollar-something taco from a drive thru at 7:00pm on a Tuesday. Knock off the casual crap and just process our orders, ‘ya dig?