965 Laundromat

I chose this laundromat based on their star rating and reviews. Had picked up/​delivery service. Service was fast, however, after checking out my clothes that were washed, there are holes, my whites all have black grease markings of some sort.
This was my first time with them, they price for first time customers are great because they offer a discount. However, being that my clothes were damaged and stained, it was completely not worth saving money.
I’m never using these people again, and would prefer going someone that cost a little more, that don’t put stains and holes in my clothing.

I live about 6 blocks away from this place (with several other laundromats between my home and their location) and I always go out of my way to go here. Doing my laundry myself is easy, efficient and not too expensive, plus you can buy detergent there or bring your own supplies. Wash and fold service is also fantastic, I had my clothes within 12 hours of drop off. As someone mentioned in another comment, it’s best to go earlier in the morning because they do get a bit busy as the day goes on.

i mean its just a laundry. owners are good. machines are new. prices are low. they have a nice tv if you intend to sit inside. you can buy washing products from them.

I dropped my laundry off here. They lost an item of mine. They were nice enough about reimbursing me for the item without issue. i’d probably still use them, but I’d be hesitant to drop off anything of significant value. They are open early and stay open late, so that’s s plus — as the typical workaholic NY’er, my schedule is cray cray.

Some context is probably necessary to start off:
I just moved to NYC from Atlanta, and after [obsessively] reading Unilocal reviews of [every and all] laundromats and laundry services [that ever existed across the entire island of Manhattan] for the past several weeks, I still had not decided which laundromat to try out. So, I grabbed my laundry and set out at 7:00 a.m. hoping that it wouldn’t even matter which laundromat I picked so long as it appeared decently clean and cheap.
I’ve been there one whole time so far, so we’ll see if it pans out, but so far, I like it. I’ll definitely be going back next time in the hopes that it is everything it seems to be* (*at the ass-​crack of dawn, at least). It looked clean (really clean actually, especially compared to some of the other places I walked by). There were a ton of laundry bags on the shelves all over the laundromat for their delivery & pickup service. From what I could tell, the prices looked decent (–ish?). The median looked to be about $ 30 for an average-​sized laundry bag.
I spent about $ 12 to wash and $ 3 to dry a couple weeks’ worth of laundry, a bunch of kitchen & bath towels, plus bed sheets and blankets. I didn’t have a great system going on, so I expect it to cost a good bit less than that next time around. 965 has the standard regular, giant, and super giant washers that seem comparable in price or maybe cheaper than average around here ($ 2.25/$ 3.75/$ 4.25, if I remember right.), and then the typical giant dryers at $ 0.25÷7 min.
Word of warning — The place is small. Not smaller than seems to be sort of standard in the neighborhood, but there are definitely much larger places just down the street. If you’re not super excited about being up at the ridiculous hour of 7:00 (or 8. Or 9 maybe…), you might want to stop at the larger place a block down (Polanco, I believe?). People were already in there pretty early in the morning, but it never looked packed, even when I walked by closer to noon. 965, however, became a little uncomfortable once there were more than a handful of people rolling their crap around.
The woman who was working there (the owner, maybe?) was really quiet and seemed very nice. When there was only one, and then two, other people doing their laundry plus her and myself, it was pretty comfortable. But… once there were more than about a handful of us, even though there always appeared to be a washer or dryer available when someone needed one, it was really cramped. And while the super-​early morning patrons and owner/​employee were courteous about the space, the later arrivals were kind of terrible. Seriously, every single one of them with the exception of one was just in the way always (because, it really is hard not to be) but couldn’t be bothered to at least try to play a little musical [laundry-​basket] chairs so that everyone, and not just they, could get their laundry wrapped up.
TLDR: I have no idea how miserable 965 could possibly be at peak hours, but it’s clean, the employee/​owner seems sweet, it’s affordable (and their delivery/​pickup service prices also look reasonable), and the place is very pleasant at 7:00 a.m.

I moved to this area around a year ago and two weeks in it was time to find a good laundromat nearby. I figured I would try the one on Broadway that my roommate had told me about. However, when I got there I was immediately turned off by the guy at the counter so I took to Unilocal and found this place. Since then it has been my go-​to. I’ve never had a bad experience at 965 and it’s always super clean and never too crowded, at least in my experience. The dryers are super efficient. I’d rather go out of my way to come here than go to some of the laundromats that are closer to my apartment.