Four Points by Sheraton Manhattan Kansas

I have stayed at this hotel several times now but will never again. Every time I’ve made my reservation, I was told the pool was working and warm. Every time I’ve arrived it was broken and freezing cold. Staff was extremely rude and could not have cared less that the indoor heated pool was a selling factor for our stay, but was not useable. I’ll never stay here again.

I’m thoroughly displeased with the condition of the beds. We woke up and removed the sheets to help the maids and saw a bed bug. Looked online and confirmed it was indeed a bed bug. I now have bites up my arm. Have some other parts of my body as well. Kinda stinks to ruin my trip with constant itching. Other than that it was fine. Just disappointed with the bed conditions and how there weren’t blankets, a dirty laundry bag, microwave, or fridge in our room. Not a big deal but was frustrating. Other than that it was average service.

If it were possible, I’d give this hotel zero points. I don’t think I’ve ever stayed at a hotel that was managed more poorly, based on four stays. The most recent example is that I called to reserve ten days in advance to assure I could reserve a king sized bed. I called again early on arrival day to assure that we’d have a king sized bed like I reserved because we were going to check in late; and as you might imagine I was assured that there would be such a room. And of course when we got to the hotel, they didn’t have any kings, and they didn’t even have any queens.

A very nice hotel, well above average appointments and building design, but with unfortunately WELL below average internet access/​speed for an SPG property. Virtually unusable internet, as if we were at a Super 8, and the front desk was quite clear that they could not or would not do anything about it.

Overall can’t complain. Big room was comfy. Shower door leaking was a nuisance.
Pros:
Big room. King bed, desk, hide a bed couch and coffee table. Not crowded even with couch pulled out.
Close to campus. Near gas station.
Plenty of parking.
Pool and hot tub in open area. (*Many rooms poolside.)
Bar and restaurant (I didn’t try them out, but they’re in the hotel).
Cons:
Shower door seal bad, causing water to leak all over the floor.
Bathroom counter space but bathroom on the small side.
No continental breakfast.
Complimentary shampoo and wash in dispensers in shower, and products don’t smell great (husband agrees).

Well If you like big dog, across the hall, barking half the night and loud patrons yelling at each other and being told by management that nothing can be done, then this is the place for you!

I attended a conference and found the entire experience very nice.
The facility has been there for years but appears like new and attractive. I only beef was that the signs to get tot eh back rooms were non-​existant and I have to track down a maid to find my room. Simply placing signs showing where the even numbered rooms and elevators are located would seem like a non brainer.
The meetings rooms were accommodating and the climate control was appropriate.
My room was clean a very good size with a sofa included. The TV screen size was good and the choices of channels plenty. The free bottle of water was nice.
Most motels do not cool the rooms enough for me but this one did and I slept well.
The staff was friendly but it seemed strange that when I asked if they had a spare iPhone charger to loan none was available. I thought people would have left behind enough chargers that the front desk would have had a drawer full.

I was staying at the Comfort Inn in Junction city. My Co worker didn’t like the 20 minute drive. So he changed us to here. My room is half the size. No microwave or refrigerator. You can get them but it’s $ 10. No free breakfast. Comfort has 24hr coffee (free) and cookies at night (free). This place dose not. This place is old and you can tell by the smell. It’s not powerful, but you can tell. its clean. My room has 2 doors both to 2 different hallways for some odd reason. If any one is at the pool you can hear it in your room. If I had a choice I wouldn’t say here.

Highly recommend Starwood Properties. Become a member of their loyalty program like I did. This hotel is very well managed in comparison with other hotels in the area. I will always stay at this hotel, when I return to this area.
Seamless online booking, good staffing, and the Atrium pool and exercise equipment room are complimentary touches. But the rooms are nicely appointed with superior bedding and other furniture, and that’s the reason why I stay here.

We stayed at the Four Points in Manhattan for my good friend’s wedding in October. While the room was very nice and comfortable, the purpose of this review is to let everyone know of the staffs’ impeccable customer service. After the airline lost our bag and we had no clothes for the wedding (no dress, no suit, no makeup, nothing!), the Four Points shuttle took us to the mall and Walgreens to pick up everything we needed. They even shuttled us to the wedding (which wasn’t prearranged). During a stressful day, everyone was incredibly friendly, and really went the extra mile for us. That is rare to find. And it was such a nice hotel! Great, spacious room, clean, and with a nice bar and restaurant.

Horrible stay