I’ve never actually been to the shop myself, so I’ll say some of this is hearsay from my fiancé. He has picked up flowers for me for occasions about every 3 months over the last 2 years we’ve been together. Every time they help him build a custom bouquet with exactly what I like. The last flowers were given to me on Feb 24th and as of March 9th they still look fantastic! I cut them when I put them in fresh water after receiving them, use the packet, and then change water every 2 – 3 days. I also re-cut after day 3 or 4. They easily last 2 weeks every time — even the more delicate flowers he chooses! He says service is great and they are always helpful in arranging the bouquet based on what he picks for me.