Jersey Mike’s Subs

Today I got a Ruben sandwich, I love Rubens. wheni got home was surprised to get baby food in a bun. they chopped everything up together real fine, how gross. wont be back I’ll stick with subway they never disappoint. Manager yesterday i went back to get a regular Ruben with sliced meat, but was told no that’s not the way we make it.

Before a meeting in Maricopa, we stopped in to try Jersey Mike’s since we don’t have a location near us and we hadn’t been to one since we lived in California. Trying not to eat too much meat during the week, we both tried the veggie options. I went with the Grilled Veggie Wrap and the Mr. went with the Veggie Sub. Both were okay, nothing special. Basically, grilled or fresh veggies in a wrap or between some bread. Yes, I get that’s what we ordered, but some places actually come up with some pretty amazing flavors for their veggie options. Anyway, from what I remember, the meat filled subs are amazing. So, I’ll definitely have to come back and try one of those!

All I can say is watch them closely while they make your order and bring a beach towel to dry your sub off.
I ordered two veggie wraps today, one for me and one for my wife. Mine was completely drenched in mayo or oil so I had to wait til I got home to even touch it without it falling apart. I dropped my wife’s off to her at work and she called me to let me know hers was the same way except they had also put bacon on it. So much for what their website says about the veggie wrap, «The perfect choice for those who prefer not to eat meat.»
Had it been during the lunch rush, I could almost understand but I was one of only two customers in the store. Pretty annoyed and disappointed. With Chipotle right next door, you really can’t afford to have service like this.

Kind of slow when people in line… it takes forever to get through… the big kahuna though is delicious. That is my go to hot sandwich.

Nice enough people working here. I waited 3 minutes in line before I was acknowledged. Had the Chipotle Cheesesteak not very good. I’d stick to #13 which is always a great idea.

I got a meat ball sub and it was really good. I think the bread could be a little better but the sub was over all good and the service was prompt

I just got to say this place is great victor is a sub specialist lol the way they prepare it is awesome the customer service is always very helpful and nice for lunch or dinner this place is great you’re looking for a sub sandwich don’t waste your time going to subway stop at Jersey Mikes

Great sub. I had the Big Kahuna, which is basically a hot philly cheese steak sando. It was really good, the flavors all melded perfectly. Girl behind the counter was courteous, attentive and very polite. In fact everyone working there was; and that makes a big difference to me. I’m knocking off a star, for price which is a bit high, and the fact that sandwiches should have more meat on them. There was plenty of cheese, just not enough meat. I had a large turkey the time before last, and it was a bit skimpy on the meat as well. But the sandwich was HUGE.

So glad this awesome sub placed came to Maricopa! We love our subs «Mikes way»! The Staff has been top notch even during the grand opening. That’s quite an accomplishment for a new establishment. Keep up the good work.

Victor made me the best sandwich & provided great customer service. Thank you so much!

Bread was good and the place was clean.

I saw this open and thought, that’s what we need in Maricopa another sandwich or pizza shop, but getting sick of Subway and the wait at Firehouse is too long.
Not a bad sandwich, you can tell the employees are new, they kind of stumbled through making the sandwich. Fresh Bread and veggies, meat was a little stingy. I will wait a couple weeks and try again, give them time to get comfortable with what they are doing.

I gave the 3 star review because they are new and I will try them again, but I would have rated it lower if they were not a new location just starting. The Ruben I ordered had little to no meat on it and it looked like I was just eating a small loaf of bread. My kids ordered the chicken bacon ranch. when they were asked what they wanted on it they said just lettuce. Lol when we got the sandwich it was chicken and lettuce no ranch or bacon. But it did have cheese. When we went back up to the counter they said that’s the way we ordered it. Instead of just saying ok we can fix that, they were like it’s your fault u said just lettuce. Ok it’s our fault! Now fix it. So in a month or 2 we will try it again but for now. We won’t be back soon.

My first two visits they took FOREVER, I had tried to call in my first order but, no number available anywhere. Second time, used number on the first receipt, which was wrong. The sandwiches were the tastiest in Maricopa. The staff at this location is sooo incompetent I would not be out of line staying many of these people rode the short bus.
My third was improved, the big kahuna & the #13 were better than subway or firehouse here in Copa. The staff still are subpar, but I think it’s just very poor management, since the guy who looked to be in charge said he was from another store and did not give a crap, at all! If they could get it together, they could kill it here. If not, their weird location will be their undoing.
Lost 2 stars for crap service
Update: the sandwiches are still good… the service is getting better

Went here for the first time tonight, and I must say… ooouuucchhh. The staff was friendly, but they couldnt run a lemonade stand at the corner of your block. There were only three other customers there when we went and it still took 20 mins to receive our order (only to find it messed up when we got home.)
Its a new place, so you have to cut them some slack, but not a good first impression.

Had a great experience at this location yesterday. I was on business in Maricopa and visited twice in one day (I know, i need to cook more). Both visits were awesome! This Jersey Mike’s was busy, but the efficiency of the management and employees made both trips super smooth and pleasant.
During my last visit around 4pm, one of the employees (Shelbie, the manager I think?) kept all the customers engaged and smiling with small talk about the weather, current events, etc. It’s refreshing to be treated as a real person, rather than «just another order» while you’re standing in line. That’s GREAT CUSTOMER SERVICE!
I recommend this Jersey Mike’s to everyone who appreciates great customer service, engaging employees, and smiling faces. Five stars!

First time to JM. Service was slow. Waited 10 to place order as the person who writes order also sliced the meat and made the sub. There were other workers standing there and when they made the sub was very slow. I don’t know how they handle lunch crowd. Sub bread was to hard for my taste. Very expensive compare to Subway and smaller and sloppy. Will visit another location in town. Maybe it was a Maricopa moment as I’m finding things are done different here.

Of course the inside was brand new and very nice. Decorations nice, furniture nice and new. The only thing that I was truly disappointed in was the cleanliness of the tables. Almost every table I wanted to sit at was dirty with lettuce all over it from a previous meal. With 7 associates in this small location and it being a new location you would think that they would make it a priority to keep their tables clean. The speed of service is also something I was disappointed in. They did not seem very busy during my visit, but I seem to have waited 10+ minutes for my two subs. Half of the staff was friendly with smiling faces while the other half seemed as if they wanted us to get out of their hair. This is my first visit to the Maricopa location and I understand that it is a new location and kinks need to be worked out. I will visit this location again and hope to receive better service.

I would rather eat at subway, and clearly I would rather eat at firehouse subs. There is nothing special about these subs.

Came back tonight and got the tuna! Sooooo good! Clean, friendly and faster service this time. Giving them 5 stars cause now we’ll be regulars. Plus I’m so happy that jersey mikes is giving Maricopa a chance because we need so much more in this city.