Firehouse Subs

One day after I wrote this review, the manager called me to apologize and make things right. His explanation for last night’s situation absolutely made sense and he comp’d us two free subs for our trouble. I’m not sure my husband will ever have the nerve to go in and ask for the free subs, but it was a nice gesture. I couldn’t seem to make the manager understand that this was not an isolated event and this just happened to be the one that aggravated me enough to write a review, but that too is okay. I guess I will just make sure to check my food before I leave in the future.

The food is amazing! The employees are all nice and always say «welcome to firehouse» when we walk in… It’s kind of awkward sometimes because it’s so quiet in there. The restaurant is always clean.

I will admit it, this place surprised me. For being a sub store, this place gets kudos and here is why. Staff were very kind to us from the get go. They talked to us and had great attitudes. I had a coupons in my pocket that I completely forgot about. I paid for our order with a Visa. I decided to ask them if they could still honor the coupons. The nice lady was very helpful. She canceled our order and reentered it into the system. She entered the coupons. She told me I could get an add on kids combo. I got an extra small drink and chips for the kids. With the coupons added they saved us 8 dollars even with the add ons. The subs themselves are pretty good. I had a Steamer sub. My wife had the Hook and Ladder. On top of everything else, we appreciated the outside seating with the gorgeous weather. Pics are included. Kudos!

Today was the second time I have been jipped by this Firehouse location. I’d rather eat at another location. I love the salads but this location puts too much mozzarella cheese in the salad. Twice I have asked them not to put the cheese in my salad, but on the side. I didn’t ask for extra cheese but I am charged extra for putting cheese on the side. Can’t fix stupid. I am so done with this place. The Chandler location on Ray Road has never screwed me over like this. I’d rather spend my money there.

It’s is my go to lunch place! I literally crave their NY steamer while I am out of state working but as soon as I get home from the airport, I try to always stop here first! The staff and management are very friendly too.

We wanted to wait until we had this place a few times before posting a review, but it’s been amazing no matter what! The taste is always spot on and everything arrives warm, just wish they delivered. Got a few pictures, will upload soon. These are just a few of the things we got. In my haste I may or may not have dug in to the food post haste and didn’t want to put them up. Enjoy the noms!

Went to FH today (first time) and ordered a Ruben sandwich, they took the meat, kraut and sauce and chopped them up like baby food. Told them to give me my money back, won’t go back.

Food is consistenly good. Staff is always friendly. The sauce bar has a great selection but Captain Sorenson’s Pepper Sauce seems to always make it’s way to my table.

I was ok with this place even despite its high prices and somewhat small sandwiches. But then I went a few more times and the sandwiches were either wrong, or just poorly made, and to top it off when I asked for a couple of lids for the sauces, they had to have a side-​conversation before letting me know I was allowed to have up to 3 lids and no more because they’re apparently losing the farm on all those evil sauce thieves that just take too much sauce to go!
Apparently it’s not an issue if people just use all the sauce they want while dining-​in since there’s no limit to sauce cups, just a limit to the fucking lids. How intensely petty is that? It’s like fast food places that charge you for additional ketchup packets. I didn’t even WANT more than 3 sauce cups, I didn’t even want all 3 (I had just poured their house sauce and a hot sauce), but how bad does your business have to be doing that you’re now telling your customers they need to watch their condiment intake?
Just go out of business and sell real estate to Canadians or something instead if you’re going to be petty. I want a sandwich and a side of condiments, not a side of freaking guilt.

When it comes to subs in Maricopa, nothing beats firehouse. The subs are incredibly yummy and fresh (my heart goes meatball, but the hook and ladder is one not to gloss over). On top of that, the service is top notch, the place is always clean and the variety of hot sauce options mean your sandwich can always have a different taste. Great spot.

Over priced and slow service. Just eh food. The subs are not that large it is steaming hot in the restaurant

Back on track.
Much better than my last visit, they’ve got the magic back =)
The taste of their sandwiches is just simply unparalleled. They must be baking crack into the bread or something because they’re just fantastic.

Nom nom, nom nom nom nom nom. Nom nom nom, nom nom nom nom.
Nom nom, nom nom nom nom nom mon. Nom nom? Nom nom nom. Nom nom nom nom nom nom, nom nom nom nom. NOM nom nom nom nom!
The service is a little slow when they get busy, but that sandwich tho…
Nom.

The best subs in Maricopa. You will go back over and over after trying them. It is not your regular subs.

I love Firehouse! It’s our go to place when we grab dinner to go. All the sandwiches I’ve tried are amazing and I love their chili. I also really love you can round up your change to donate to public safety.

This location is fab! y young kids love coming here! They prefer it over the stinky old McDonald’s any day. The employees are warm in greeting you and very friendly through the whole ordering process. It appears the employees genuinely like their jobs — usually a sign of great management. The food is tasty and fiat priced. I can feed my family for under $ 20. Keep up the good work. It’s nice to have a clean friendly place to take my kids to eat!

My father has been raving about Firehouse Subs since he 1^st tried them. He finally took me over and all I can say is that I don’t understand what the fuss is about. The subs were good, much better than subway, but nowhere near as good as Jersey Mikes or Jimmy John’s. As soon as JM opens Firehouse will be a distant memory.

PLEASE STOP YELLING «WELCOME TO FIREHOUSE» EVERY TIME SOMEONE WALKS IN THE DOOR. It is VERY IRRITATING for the people sitting there eating. What makes you think that people will like that? WE DON’T!!! STOP IT NOW!!!
The FOOD: I really think the subs at «Jersey Mikes» and «Subway» are a lot better. It took so long to get my sub that I was wondering if I would ever get it. They are SOOOOO slow for all the people they have working there. My sub was soggy and fell apart before I could finish it. I hate their pop machine, who needs 5000 flavors to pick from? Also you to wait forever behind the stupid people that don’t know how to operate it. WHY is it there?
WON“T BE BACK!!!

Loved it! Last weekend I had a really bad experience with another Bbq place… but fire house subs made up for my anguish. I had the beef and cheese brisket. Absolutely melted in my mouth. I will order this again. I’m not usually a fan of baby rays Bbq sauce as my preference is a mixture of famous Dave Devils spit and sweet and sassy sauce, but this was great! They mixed mayonnaise with sweet baby rays and it was wonderful.
You should try it… it jst opened in Maricopa and they were spot on with taking my order and especially making sure I got my pickle spear… just wish it was a Nally puckle. Would have been perfect.

My Hero!
Finally a great sandwich in Maricopa! Into their 5^th day in business the staff here seem to have gotten most of the kinks in their hose worked out. Everyone is friendly, happy to serve, and their speed and quality are consistent if not better than other «stations» in the valley. It’s been a long time coming but welcome to Maricopa, Firehouse Subs!