If you go to a drive-through, there are certain things that people expect to be the norm. They expect napkins. They expect straws. They expect eating utensils necessary to eat their food. It’s the same as expecting the ice to be in the cup with your drink; you don’t think it is necessary to ask for these things to be present. Well anyway, that’s what happened to me here. The chicken was wonderful, that’s why it got 3 starts… oh and the cookie, yeah the one that is in the wrapper that states«Freshly Baked, Just like Colonel Grandma used to make», for one it wasn’t fresh at alllll, and if Olé Colonel Grandma’s cookies were like this, someone would have told her and she would have stopped making them… so I k know it must not be all KFCs… it saddens me. Anyway beware of that people!!!