Tomaso’s Pizza World Headquarters

¹⁰⁄₁₀ would come again. Best & most unique pizza ever. Very friendly staff, complimented me on my houserobe and floppy hat.

Poor customer service with good but very expensive pizza! $ 30 = pizza +2 pops
When we got there… we explained that we were first time customers and asked about specials or coupons… She said there were none.
We made our order and grabbed a menu pamphlet to look at while we waited… Inside the menu pamphlet there were SEVERAL coupons…
Including one for cheese bread…
I asked if they’d honor the coupon since I had previously asked and was rejected by both her and the manager.
I would have canceled my order and left had we known the area.

We’ve been loyal customers for years, tolerating increasing prices and poor customer service, however, a recent experience confirms this small business owner doesn’t have a customer first attitude. The pizza is good, but that doesn’t make up for the way we were treated when questioning an order. I caution others to consider this when choosing where to spend their pizza dollars.

This place is now under the same ownership as the Hiawatha. What does this mean? The pizza is actually good. I recently tired the Marion one (I’ve been a loyal Hiawatha customer for years). All I will say is this place has improved. Go eat there. Support it. We need more places like this in Marion.

Great pizza. Horrifically overpriced. $ 25 for a pizza is a crime. Nice place to go though for a change, just save your money for the sticker shock.

Bought myself a medium Detroit Tex-​Mex Pizza. Not the best I ever had but you can’t really go wrong with a pizza.
Portion is huge! 1.5 slices and I’m done. It was made fresh, which is good.
Flavor-​wise: 3.5 stars
Price-​wise: 2.5 stars (granted it’s slightly cheaper than Zoey’s)
3 Stars overall. Not sure if I’m gonna order the same dish again before trying the other flavors.

Really like the thin crust pizza, but have to write that the customer service may need some work. After receiving the wrong pizza (both size and ingredients) I called to let them know. I understand mistakes happen and don’t get short or pushy with the staff (especially after being in the hospitality industry myself for nearly 8 years), but naturally we wanted the size we paid for and the ingredients we ordered. I explained the mix-​up to «Carol» and she said, «We can’t come get the pizza so what exactly do you want me to do?» I told her that we live nearby so it’s no problem for us to come back, which I truly meant. It wasn’t a big deal, we just wanted the right thing.
When I asked if they still had our order, she said yes they did and she needed to get off the phone as she was busy and hung up.
When they went back in, the boy at the counter jerked the old pizza out of my BFs hands and was just acting grumpy and rude. I just thought it was weird they seemed to have no protocol for when a mistake happens, crappy attitudes to top it off, and made me feel like I was wasting their time. I know they have the ability to treat their customers with respect and hope to have a more pleasant experience next time we order pizza.
11/​01/​2013 — Update: Haven’t ordered from Tomaso’s since.

Overall, very good. The Detroit-​style pizza is to die for. My only quibble is that they could go a little heavier on the toppings.
Their chicken wings are also excellent. Sometimes I order just those to-​go and don’t even get a pizza.
It is a bit pricey, though. I would go more often if the prices were more reasonable. As it is now, I go only 3 – 4 times a year.
They do have decent deals on pizza-​by-​the-​slice at lunch, though.

Tomaso’s Pizza is consistently voted one of the best places for pizza in the Cedar Rapids metro.
We first started eating slices years ago when the business began and can testify that it remains one (if not *the*) best pizza place in the area — and also that the quality/​taste seems to be degrading, especially over the past year. (It just doesn’t taste as good as it did a year ago. Change in the crust or sauce ingredients?)
Part of the success that Tomaso’s has enjoyed is that it is a big fish in a little pond. Drop the business in Chicago with several competitors… well, I don’t think it would fare nearly as well.
There are three pie types served:
Detroit with a no-​lip, caramelized crust.
Chicago deep-​dish.
New York thin.
If you decide to eat in the restaurant, don’t be prepared for anything fancy (the foam plates are serve-​yourself near the drink dispenser). And, you should also be prepared to wait a minimum of 30 minutes to receive your pie.
If you get the pies to go, be sure to either ask for the pizza to be cut or to have a pizza cutter at home.
You are going to pay quite a bit more than you would for a typical chain pizza, but the truth is that chain pizzas can’t come close to competing.

Detroit style pizza is freaking amazing! The cheese is caramelized over the crust with a slight burnt effect. They also serve New York style and Chicago style crust, but D-​Town is the way to go here… particularly the Mambo Combo (supreme-​esque).
The place is pricey, but once or twice a year for some tasty pizza and beer with friends, is worth every penny.