Subway

Subway, like all chain food places, tastes exactly the same. They all get the same ingredients and you know exactly what to expect. So if that is the case, what differentiates the different Subway locations? Answer: the attitude of the people working behind the counter.
Here is my personal whining moment. Mondays are tough because I have an early morning conference call that last for-​ev-​er and making lunches doesn’t always get done. So what do I do? Off to Subway I go to grab a sandwich for the children and haul it to the school.
Now on every occasion that I have been to this Subway, which is a several, Balkev has been behind the counter. I am not sure if she owns the place, but she is always there. Since she works so many hours I don’t think that she is happy. You know that unhappiness like in the scene from Office Space where Peter is explaining how when he started working, that «every day is worse than the day before it. So that every day you see me, that is on the worst day of my life.» «And what about today? Is that on the worst day of (her) life?» Based on the attitude while making my sandwich, I can answer that question with 100% certainty that today was the worst day of her life.
Too many times companies and employees lose the vision that I am doing them a favor by coming into their establishment. Instead they act like they are doing me a favor for being there. Oh, and remember it cost nothing to smile or be happy.
I think next time I will take my children’s sack lunch business to Kinders.
What did I learn today? If you ask for two bags for two sandwiches, so that they can go to two different schools, be prepared for a look like I am asking her to cure world hunger overnight!

Not very good customer service for our first time there… I felt like I was the employee. No smile, no greeting, nothing… I felt like I was talking to a robot. Anyways, at least my kiddo has an easy sandwich taste. Ham, lettuce and cheese on bread. As a matter of fact, he had better manners than the employee making our sandwich — and he’s 3. I understand the restaurant business isn’t easy and we all have problems in life, but at least act like a decent human being and say «hello». Enough of my rant,… 3 stars just for bad service. I would have given one star, but the sandwich was at least made right.

Convenient location. Clean and friendly. Typical Subway food — always can depend on a decent sandwich. Great daily specials if you are on a budget.

Wow. I have to say I’m impressed. The gentleman who made my sandwich today was so pleasant and helpful! He had a smile for every customer and was nice and quick.
Believe me. I don’t give a lot of 5-​star reviews. And for a fast-​food chain? I almost don’t believe I’m doing this myself!
But the service today was really 5-​stars. The gentleman helping us, I felt, went above and beyond your «average» fast-​food service standard.

Last time I came here I had bad experience, I Unilocaled my experience. Soon after I received a message from the owner, she told me that they are under new management and have taken steps to ensure that the incident wont happen again. I was offered a free sub sandwich if I gave them another chance.
Six months later I decide to pay them a visit, the store was very clean, well maintained and stocked. I was greeted, I told them about the incident and he honored me a free sandwich and free chips. The sandwich was delicious, toasted like I requested and thankfully bug free. I am glad I gave them a chance and that I got to see their improvement.
Thank you!

There is little, if any, difference in the subs from one location to the next. Consistent taste isn’t necessarily a bad thing. What does change is the people working at the locations and if the restaurant is clean and tidy.
The person who took my order was friendly and filled by order quickly. I don’t have subs very often and was surprised at just how tasty and filling they are. I did like that I could pick and choose what topping I wanted on the sub. No doubt about it I will come back again.

The crew was fast and friendly, and the food was great.

I always love coming here, they are not skimpy on meat or veggies, we always get salads here and I rather drive to this one then the one in walnut creek.

My favorite subway around. It’s clean, fast, never too crowded, amply parking and they have a bathroom! :) Yay for fast sammies on the go!

Sometimes I get so hungry these days I start shaking.
I was on some business calls in the area and not driving, my business partner was. He wanted to go get coffee around lunch time and I said,“No we need to go get some food ASAP!“
We came here because of the closeness to the free way.
I have not had Subway in a few years so I was pretty unfamiliar with the menu. Plus, my sister used to work at a Subway and the things she told me really never made me want to go back to one.
However, when baby is hungry, you eat. No questions asked.
The guy behind the counter making sandwiches was on his game. Man, when I used to manage a retail hardware store I would have hired him in a second to work on my sales floor. He was impressive. Almost worth 5 stars alone just for him.
I got a 6 inch Subway Club on wheat. No chips no drink.
It was Ok. I really like their bread. I got it toasted and it was much better than Quizno’s bread.
Pretty good sandwich. I don’t think Ill make Subway a regular lunch thing for me but the service was fast and on their game.
Maybe a emergency lunch spot option only.

A delicious BMT. This is maybe the only thing I eat here anymore. It’s a very good sandwich. The Italian bread all the way. I use to get the Subway club but the last one from another location put me off them. Just didn’t agree with me. I personally won’t touch the chicken breast at any Subway. If you look closely at one, you can see the word «wrong» printed in the grill marks. :-D
For me, Subway is a place the require careful selection. BMT or maybe a Veggie Delight. KISS

Every time I go here during my lunch break from work. There is a girl that makes my sandwiches so full and is very nice! I love going to this location because they have daily specials while the Nob Hill location does not. =(So SAVE some green and go here!