Mr Clean Performance Car Wash

Just waited an hour for a car wash and vacuum. I finally had to leave and they did not even touch the insde of my car. $ 27 dollar waste

Didn’t clean the inside and the high school workers tried to steal my beer that was left in my back seat.

They offer a variety of services at different price points… even the most basic service does a good job and worth the time saved!

I made the mistake of buying the super interior detail package. After I got home I noticed the brake dust still on my tires, also inside was still dirty. I returned the next morning and 6 employees sitting inside. I asked for the Manager (very young man) who said oh there’s a little dirt on your wheels. I showed him the interior including my smeared windshield. And said they would redo it. Well, they didn’t. The rims were still dirty and the same dirt in the same places inside. Never was I offered an apology ! He said again we will redo it. I feel they should have inspected the car after the second time. I will never go there again! Total waste of 50.00 Very poor customer service and management!!!

They ripped the upholstery in my car and refused to take any responsibility for it. Terrible customer service.

I paid $ 159 for the Complete Interior package, including upcharges because my Yukon is large. I was extremely disappointed.
They provided only a cursory wipedown of the interior. No real dirt was removed from the doors, seats, or center console. I used a wet Bounty towel myself and easily wiped up some of the drips and dirt, so it was obvious that they put no real effort into the cleaning.
They also left a massive amount of water in the carpets after cleaning them. If they had removed stains from the carpet, I would have been a little more forgiving. But it looked more like they hosed down my carpets and then quickly vacuumed the surface. Pools of water remained in the wells where the seats latch. I vacuumed it again myself.
I don’t understand how they can charge so much for so little. I submitted a comment on their website, but I received no response. I’ll wash my own car from now on. I wasted my money at the Mr. Clean Carwash.

I got the basic interior & exterior washing and loved it. I dropped off my car, went to lunch, came back and it was ready to go. The inside and outside of my car was spotless. I will definitely be back.

This was a really bad car wash. Purchased the top wash $ 25 plus tip so $ 30 car wash. Did not do the windows, the ring from my radar detector still on windshield. Door jams or rear hatch not wiped dirt was in all areas that a simple wipe down would have removed. I was not looking for a detail but all other washes including Mike’s is better and certainly for the money. It would difficult to use this car wash again. Save your money. Would give no stars on this one.

I can’t knock this place. I do NOT want to hand wax my car. I’ve always had a good experience here for a wash and wax — about $ 55 plus tip. The customer service is very good. Polite and efficient. Decent waiting area. You can end up waiting a long time if it’s a nice day and everyone else had the same idea.
The $ 55 include a vacuum and wipe of the interior hard surfaces. It’s a good idea to do a walk-​around the car before getting in and leaving. They are more than happy to re-​wipe areas you notice — like the crud that seems to stick to your bumper underneath the back corners behind the tires. Thus one star less on the rating.

I think they do a good job with the wash and detail after the wash. You do have to point things out if they miss them but that’s par for the course with this type of car wash today. You can’t find good help anymore anyway. :) (I sounded like my dad there). Mr. Clean is quick if you just want the exterior wash but bring a towel if you want to get off the excess water because the dryer don’t do the best job. Prepare for a wait if you want them to dry and clean the interior. Enjoy!

I guess I can’t say anything about anyone else but I took my Honda Pilot in yesterday ¹⁰⁄₂₅ and I was very skeptical about them saving my interior. I had dog hair, coffee stains and in general I just let it go. I had the choice of taking to Honda and pay $ 150 for their detail service or take it here and pay for the full interior (with car wash) around $ 90 and it exceeded my expectations. They made my car mats look new as well as all of the stains in the carpet and seats. Maybe I caught them in a good day but I would definitely recommend this place. Great service! Thanks guys!

Mr clean would be very upset with the performance of this car wash. Didn’t remove bugs from windshield not did it wash the back of my jeep.
$ 15 wash was purchased and I’ve had better washes fro $ 5.

Pro: good location and closer to my house
Facility new, clean, large, nice décor, good concept with waiting waiting area. pricing is about the same with other car wash i been to. They have 4 days rewash policy if rain
Con: if you wash your car once a month your car usually comes out still dirty unless you wash your car every 3 days.
They don’t clean the inside very well (still dirty)
Don’t ever get the wax detail. They do it in 2 hours and your car is still very very dirty
I don’t let them do the wax and interior any more but i do buy unlimited wash for $ 24 month and i wash my exterior every 3 days.
Suggestion: mr clean should have manager inspect every car before return to customer, train the techs there better so they know how and where they should clean. They work for tips so they try to get you out fast to get the next car. Should increase your price pay the techs more and post a note «do not accept tips» that way they will do better job.
You should check out Rainbow car wash in Madisonville and learn how they clean car, they always do a good job with my car. Spotless i meant.

AWFUL! This place has deteriorated massively over the past year. I used to be a loyal customer from very good early experiences back from its opening until about a year ago. The service, quality, & management have fallen over the past year to a point I will not come back & would suggest you not waste your $. This last visit was almost comical. After my car went through the wash & I pulled up to the service area and went to one of the tables outside. There was one older gentleman working at a good pace & one younger guy almost keeping up with him. There were 3 cars waiting ahead of me & shortly about 6 – 8 stacked up behind me. After 20 minutes my car had not been touched & when I asked the couple of guys actually working why they told me there were others assigned to that area. I went inside & had to interrupt the young lady at the counter from her texting. I asked how many people they had working the service area — she said 6. I told her I had watched for 20+ minutes &‘had only seen 2 – 3. I went out & walked around the back to see 3 «workers» sitting on a wall. I went back in & asked to see the manager on duty. She got on walkie talkie to him & he literally told her to «handle it». I told her to ask him if she had the authority to fire people as part of «handling it». I told her about what I had seen & she walked towards the back. After a few minutes the guys from the wall appeared (she likely tipped them off) & a few minutes later the manager appeared. I shared my issues & the responses again were comical: 1) looks like everyone we have on the clock is out there (implying I had perhaps not really seen them hanging out on wall); 2) had full staff scheduled but it rained earlier & I sent them home — I asked how he factored weather forecast into the schedule — his answer was «they are not always right» — I shared that I would bet they are right more than wrong & when they predicted 100% chance of rain until mid afternoon & then clearing to full sunshine seems like bringing full crew in during predicted rain & sending them home just before it cleared as predicted was a little silly) I asked for $ back at which point he finally asked for the worker assigned & he appeared (one of the wall guys) & he told the manager he was working on it & «would have it done as soon as possible».
HUGE mistake on my saying ok. An hour later I finally drove off furious. I saw at least 6 others drive off mad as well. The manager was now behind closed doors & never once set foot near the service area to actually see what was going on in the nearly 2 hours I was there. The whole time the crew beyond the older guy moved at a snails pace & complained to each other the whole time about how they could not wait to leave & how they hated their job. The guy working on my car proudly yelled over to me «hey buddy it’s done». I walked over & clearly it was a half assed job at best. I asked if done included vacuuming the drivers side — «oh musta missed that». Does «done» usually include bending over & getting lower third of the car — «oh didn’t see that». AAARRRGGHH!
DO NOT WASTE YOUR TIME OR $!!

I worked at Mike’s Car Wash after high school about 10 years ago so this is a un-​biased opinion.
I went to Mr. Clean and the wash was really sad. You can tell they just bought some generic equipment and put Mr. Clean on the building. I still had brake dust on my wheels and grime all over the windows. I drove through again expecting «Hey, sorry about that. no problem you can go through again» but instead was challenged. «Your wheels are pitted so that won’t come off.»
Went through again, didn’t clean off hardly anything more. Drove immediately down to Mike’s and the wheels were spotless after going through only one time.
P&G needs to re-​think their plans on this but it will never take off as a franchise around here with Mike’s Car Wash being around.

Free wifi, seems to work about half the time. There is both indoor and outdoor seating while you wait for them to dry and vacuum or do a total detail. I got the $ 15 pro wash because my car needed a good vacuuming. The indoor waiting area had a tv with racing and 2 other tv’s with shows in captioning. They give you complimentary air fresheners as well. And I noticed a container with doggie treats too, I think that’s pretty cool of them!
However, I’ve never waited so long to get my car back, I waited for 50 minutes! #crazy Definitely not a quick stop to get your car washed, vacuumed and clean.
When I got my car done it was so clean! There had been a lot of fur from bringing my dogs to the vet and regular every day dirt and leaves and some dead bugs and they were all gone. I’m pleased with how clean it came back, but not with how frickin long I had to wait.

The last time I went through the car wash, have the bird doo didn’t come off. It’s pricey for you what you get. So after a dozen or so carwash, I know go to Mike’s car wash on Fields Ertel for a really great wash and shine. Sorry Mr. Clean.
PS The frequent customer card never works at the drivethrough and the guy that tries to help is not usually friendly.

Hate the automated machine they have now … you have to get our of your car after the wash to get the inside done. Kind of expensive for it.

First time here. Last time here.
I wanted my car washed and the inside wiped down and vacuumed. I paid for the $ 25 package.
Spent about 20 minutes inside the store enjoying the free coffee (a plus) and clean shopping area.
Upon returning to my car, I was pleased with the outside. It was clean, and the windows were wiped down. The inside was another story. They couldn’t even be bothered to wipe down my dash, cup holders, nada. Luckily, I had some Lysol wipes in my car — I was able to pull over to the Wal-​Mart parking lot and spend 3 minutes cleaning my car for free better than they were able to do for $ 25.
Will not be returning. Crazy.

I’m not a car wash guy. I never have been, and I doubt I ever will be. They’re too expensive for a job I can do myself with little effort.
The experience at this place has not changed my thoughts.
Let me lay it out for you. I was taking an elderly friend of the family’s car to be cleaned. She can’t get out too often, and I was helping her out. So, that’s why I took the car here.
First off, it was $ 25 for the wash. I don’t know if that’s expensive in the realm of car washes or not. but, it’s expensive to me. And, the $ 25 didn’t include detailing. It was just a run through the car wash thing and a vacuum.
It took forever, and when I left (After leaving the guy a $ 3 tip) I realized there were spots all over inside the car on the dash, and he didn’t even clean out the ash tray. COME ON! You’ve got to do better than that for this price. I’m pretty unimpressed with this place… and I don’t recommend it to anyone. Sorry, Mr. Clean.