Nathan’s Famous

It’s a lousy Mall-​ified version of the classic hot dog spot. This place has some of the worst Nathan’s food I’ve had. Dogs were lukewarm and had no snap. Buns were cold. Fries were soggy and salty. Employees are spaced out and careless. Lines can get long and so can waits, especially for large orders. It’s prob the worst Nathan’s on Long Island. Why does the ketchup pump have mummy-​fied scotch tape all over the handle??? Think that I should have ate at Sbarros.

Whenever I’m back home visiting family and a Nathan’s stop is usually a must.
Located in the food court of the Sunrise Mall, this location doesn’t really do it for me. The wait is usually long, even if the line is short. The staff never seems to be friendly and seems to be put out by serving me. I suppose it could be me, but I doubt it.
I’m almost exclusively her for the hot dogs and fries and thank goodness, they have never screwed that up.
Unless I’m shopping here, I’m not going out of my way to stop here.

You can say the same thing about hotdogs and burgers as you can about sex: even when it’s bad, it’s good. At least that’s what we thought before we visited the Nathan’s in the Westfield Sunrise mall. I’d had Nathan’s dogs countless times from street pushcarts, but this was an entirely different experience. Truly glacial service with hostility surpassed only on pre-​Katrina Canal Street in New Orleans. Worse, buns stale to the point of falling apart and my cheeseburger, ostensibly freshly-​made, was lukewarm. When I promptly returned it for a refund I had to go back to my table to retrieve the receipt (they don’t recognize their own food?) and spent 15 minutes waiting, waiting… then the manager finally turned up and said I had had to wait so long because he just got in. «The staff couldn’t do a refund without you?» I asked. No, he said, because he hasn’t showed them how to do one. Also: chili and cheese on chili cheese dog were — well, indifferent would be kind. Think «nachos you get at a flea market.» Here’s hoping this is not indicative of Nathan’s generally.