AT&T

If zero stars was possible, they’d get it from me. Avoid this place at ALL COSTS. We were lied to about the package we were getting, the price of the package, the rebates we were supposed to get and the length of time it would take to install the service. I won’t get into details, but I have evidence of what we were promised, and still haven’t gotten. We were in the store and signed up August 4^th. Installation isn’t happening until August 21^st (how does it take 17 days!!!). Samantha Castro (the person who signed us up) is dishonest. I approached her with several issues and she told me to contact AT&T on my own. She said she had the best technician (Willie) to do the installation for us, but I had to contact him on my own. I called him last Thursday, he said everything would be fine for installation this past Saturday, but he’d call me on Friday to confirm. No communication since. I called him. Texted him. Nothing. I’ve contacted AT&T corporate, and they’re telling me that what we signed up for isn’t what they have on file. We were told that having wireless phone would make our package cheaper. When we finished placing the order in store, we were told it adds $ 20/​month to our bill, and billed separately (was told when we left it would be $ 20/​month going forward). Not only that, but we just got a bill for the wireless home phone for $ 78.71!!! We signed up less than TWO WEEKS AGO!!! How do we ALREADY have a bill for almost 4x the amount we were told!!!
AVOID THIS STORE! AVOID SAMANTHA CASTRO! YOU WILL BE TAKEN ADVANTAGE OF IF YOU DONT!

Sorry but you guys sold me the iPhone so you get the bad review. WHERE IS IT??? I’m tired of this fake shortage and long wait that Apple creates every time a new iPhone is released. It’s so god damn stupid. We get it the phones are SO in demand. I paid you now SEND IT TO ME ALREADY. I hate you I hate I hate you I just want it please please I’m so sorry I love you I just want it please the screen is so large and beautiful send it I’m sorry PLEASE

Fairly helpful, knowlegeable staff, a bit disorganized, but doesn’t jump down your throat the minute you walk in the store like many salespeople. They just remodeled the store so it’s nearly twice as big. Parking and getting to this store is a bit irritating with the road construction but that should clear up soon.
We had one issue where they quoted us the incorrect price but managed to make it work out.