Tyson’s Eye Care

I’ve been going to Dr. Son at Tyson’s Eye Care for 19 years. The reason why I started going to him because literally all of my cousins, aunts and uncles were going to him too. He’s a great optometrist and I always feel confident I am getting the best treatment and they care about me.

I went to see Dr Son for my annual eye exam and contact/​eyeglass replacement. For really for the first time ever I felt like I was in the hands of a doctor. A real professional. I’ve been wearing glasses and contacts for 30 years. Dr. Son did not try to sell me anything. I told him I didn’t like progressives and unlike past eye doctors he took my word and didn’t argue or try to sell me on the more expensive progressive lens prescription. Instead he found a combination of contact lens prescriptions that would allow me to read and see well in distance. Not a nauseating combination in which one contact is a lot less stronger than the other, but something in between. After buying contacts and paying for exam through my insurance I was able to pay the small remainder on my flex card. No money out of pocket.

Anyone seeking a fantastic Optometrist, Tyson;s Eye Care is the place. Their office is located inside of Tyson’s Corner Mall, next Bloomingdales on the lower level. It is literally the first ‘store’ located on the right side of the mall once exiting Bloomingdales.
Dr. Christopher Son is fabulous and provides top-​quality service. I, as well as my entire family, have been his patient for over 15-​years. He is friendly, professional and extremely knowledgeable in his expertise. He spends quality time with every patient, never making it seems as though he is rushing to get you out the door. He never cuts corners and has always been able to identify an issue, should one be present. Also, as he performs the exams, he takes the time to explain what he is doing and why it is necessary.
The staff has always been courteous and professional, always ensuring you are seen by the Doctor in the quickest time possible. They are also very helpful, knowledgable and never rush a patient when conducting a contact fitting.
The office (waiting room, exam rooms, etc.) are always maintained and clean. They also provide up-​to-​date magazines and reading material in the waiting room, which is always organized and clean as well.
He is also wonderful with children (I was a child when I first began seeing Dr. Son), taking extra care to ensure the child is comfortable and not intimidated by the exam equipment. He has a a great and exciting way of explaining the equipment and tests he performs for the children.
The only complaints i have ever had with this practice is; 1. The parking, and 2. The LensCrafters located next door.
1. Parking at Tyson’s is «mission impossible» the way it is and with the new additions and construction, only made more confusing. The mall is now HUGE and if parked in the wrong lot, you’ll essentially have your cardio done for the day by the time you get to the doctor’s office. Anyone going specifically for an eye appointment, park in the Bloomingdales garage. For some reason, which is a good one, I have never had an issue with finding decent parking in this garage. It also has direct access out of the mall and onto Route 7.
2. Although i love Dr. Son, I cannot stand the LensCrafters, located next to the the Eye Center. I have never had a good experience in purchasing frames and having my prescription filled. Every time i have walked into this store I have been ignored (this has even happened when i was the only customer in the store!). On several occasions, I was still not acknowledged or offered assistance but was followed and watched like a hawk as I browsed and tried on different frames. The staff definitely stereotypes as there have also been several occasions in which i asked if i could try on a pair of frames that were locked in a glass case (obviously, the more expensive ones). My request was refused with the tactic of «Oh, I think these (pointing to the cheaper sets of frames) would suit you much better…»
Another issue is wen a staff member does finally sit you down to take your measurements, etc., they are pre-​ocuppied by either socializing with other staff members, checking their phones and rushing through your session. There have actually been several times when I have gone to pick up my completed glasses and when I proceeded to try them on, they did not fit due to being measured incorrectly. When I complained, I was told there was nothing they could do about it and if I wanted them to be fixed, I would have to pay for the service. Sorry, but I don’t think my head grew 4-​inches over one week nor did my eyes, nose or ears change position either.
The only positive of this location is their frame collections.
I have experienced several other unfortunate experiences with this LensCrafters location, which I will save for their own review.
My overall suggestion: Dr. Christopher Son and his staff are great but

First time patient here, and it was beyond easy. I signed up as a patient online, meaning I didn’t have to fill out any forms at the office. After I signed up, I was able to schedule a same-​day appointment. I was taken back for my appointment right away, and the exam went really quickly. Everyone was friendly and professional.

Dr. Son was very helpful in my quest to correct my vision. They were super courteous in the office, and very flexible in terms of scheduling my appointment. I originally had an appt scheduled for 5:30, but when I walked in at 4, they were able to squeeze me in.
He was quick and efficient in his exam, and the assistant he had was very friendly and helpful as well. He explained what he was writing the prescription for, and addressed the concerns that I have.
He was very cordial, although i could tell that he’s been doing this for a long time because he was super quick (almost a little brusque, but always very friendly).
The folks in the Lenscrafters side were also very helpful and friendly, and SUPER patient as I spent close to an hr picking out frames. The gave me their advice, and suggestions on what they thought I might like. The frames were done in an hour, and I appreciated the friendly service!

My experience with Dr. Son is very different from Mat’s review below. I’ve being going here for over 5 years and have always received excellent service. Booking appointments are easy and hassle free (you can book them online). I appreciate that they are quick and efficient. The staff is very friendly and helpful. They go beyond giving an eye exam and provide other tests to ensure you have healthy eyes! I’ve recommended Dr. Son to many colleagues and friends.

This is my 1^st time to this location. I had my annual eye exam with Trisia. She was extremely friendly and made me feel comfortable even through the test where they blow a puff of air in your eyes. Thanks for making the experience pleasant and relaxing. I’ll definitely be coming back.

I have been coming here for several years now and really like Dr. Son and staff. I never feel rushed and Dr. Son always provides a clear explanation of what my tests yielded. Love that I can schedule an appointment online.

Very friendly staff, My new glasses are great, the Exam was affordable.
Did a variety of in depth tests on my eyes to make sure they were healthy
I would recommend this practice to a friend

I just had my first appointment with Dr. Son. His assistant, who first performed a few tests, was good. And I thought he was excellent. Very pleasant, professional, thorough, patient (because I had to ask him to repeat a few of the steps), and took time to explain things. I’m so glad I decided to go there and not where I went two years ago (Duc Q Nguyen, OD, in the Chesterbrook Shopping Center, McLean, VA). My husband will be going tomorrow to Dr. Son, and I’m sure he’ll get the same caliber of treatment.

Staff was very helpful and Dr. Son was great. Great place for kids checkups.

STAY AWAY!!! STAY AWAY!!!
I would never go here again. Dr Son kept guessing on my prescription and after a few time getting the wrong one I decided not to go back. His assistant was very bad ass well. She gave me the wrong contacts and I could not See anything.
I emailed him directly and his office as well. I did not get a response from either. They could of corrected this but choose not to.
I would not tell anyone to go there.
STAY AWAY!!!

I have been a long time patient of Dr. Son’s (more than 10 years). There may be a wait, which with any doctor there may be one, but when he does see you, he takes his time, especially with the exams. He also makes sure to let you ask questions, answers everyone of them, and even says call back if needed. I’ve had to call back with an issue, which was immediately resolved. His staff are really nice, helpful, and do their best to accommodate you. I have not experienced the issues that everyone else has, but I do think it’s worth it. His rates are comparable to other eye doctors.

Dr. Son is very professional and helpful. The exam does not take a long time if you have no questions, but with eye issues in my family I always come with a lot of questions and concerns and he takes his time answering and explaining. His staff is awesome– about 2 years ago he had rude, low class people working the desk. When I complained, he took it seriously. They no longer work there and it is back to nice and helpful staff. When I get my contacts I sometimes switch brands and I get all the time I need to try them out in his office with no feelings of being rushed out. I feel extremely confident going to him.

This was my first time getting a routine eye exam by Dr. Son. His receptionist and eye tech were very nice. Dr. Son was very nice also. He also had a little sense of humor. My eye exam went by QUICK. I was in and out so fast that I couldn’t believe it. Smoothest eye exam I’ve ever had.

I came here for an exam. They charged me for contacts without asking, and charged my healthcare rather than my eyecare provider, leaving me to deal with the two providers to fight over who would pay the bill (in the end it turned out to be neither, so I’m out $ 200). If you go here WATCH out because they will screw up your billing

I’ve used this office twice for my annual eye exams and contacts stuff. I’ve never seen Dr. Son himself, but the Doctors I’ve had experience with were both very nice, knowledgeable and helpful. I’ve never had any issues getting a new prescription for my glasses or contacts here.
I’m always impressed with how quickly they can schedule me. I work in D.C., but live near Tysons, so I need an appointment either on the weekends, or a week night. These guys stay open till 8 pm Monday through Sunday, which makes them really appealing to a working stiff like me.
Overall, a nice practice that is good at what they do and don’t require me to schedule appointments months in advance (yeah!)

This office was recommended by my service provider for my daughter’s annual checkup. The receptionists were polite but not overly helpful. The optometrist did not come out to talk to me regarding my daughters prescription, and then proceeded to conduct additional tests without getting prior approval by me or even letting me know that it was being done. Two weeks later I then received an explanation of benefits from my insurance company with a balance to be paid by me due to the unauthorized billing items. I’ve had the same insurance for the last eight years and never had this issue before. This is the first and last time I will be using this optometrist.

All the reception girls had green, blue or grey eyes. Pretty cool. Dr. Son was a second opinion doctor for me at Tysons Corner Center. Basically, I got a bad prescription and service experience from the doctor next to Sterling Optical on the upper level and came to Dr. Son, on the lower level by Lenscrafters, to correct my prescription! I have been wearing glasses my whole life (almost) so I KNOW when I can and can’t see. Don’t tell me that I’ll just ‘get used to it’ ew! Bad doctors suck! The girls also mentioned that I was not the first at all, to come down for a second opinion. The guy upstairs should NOT be practicing. I totally think he is bipolar, but that is JUST my opinion. Anyway, Dr. Son, gave me a completely different contacts and glasses prescription. The glasses prescription was ok. The contacts were fine. He said I had very dry eyes. So I got contacts w/​Advance Hydraclear. Good stuff. Been wearing those ever since.