Verizon

We had a good experience here. Went on a Saturday right when they opened for a phone that wouldn’t charge. Waited 10 minutes to be helped and they fixed the issue.
Plus, we were there with our 2 small kids (8 months and 3 years) and two of the guys went out of their way to set up and fly a helicopter for our oldest. As we left he said, «That was awesome!»

Guy at Verizon was absolutely the best. Kind, courteous and patient. Very knowledgable and great salesmen!
Carri B

When I first walked into the store a sales rep met me. I told him I wanted a certain phone and he immediately started to sell me accessories for the phone he hadn’t even shown me yet. When I told him to forget the accessories for now he started to write the order but his attitude was lousy and very condescending. He said he was just helping the people at that store and he is usually at a different location. I was this close to walking out and purchasing online. Fortunately, he called over a different sales rep because his tablet wasn’t working right. When the new sales rep took over, everything changed. The new rep, Guy, was very courteous and was extremely knowledgeable about the phone and it’s features. He finished the sale without an attitude and I did indeed purchase one of the accessories that the first rep tried to sell. But Guy was pleasant and showed me the nice features and not in a pushy way. I am very happy with my service and my new phone. I will be sending all my friends to see Guy because of his great customer service. If I had only dealt with Guy, I would have given a 5 star rating but the first rep ruined that. See Guy if you go in– you’ll see what I mean.

VJ is the best! He helped us get a claim filed that multiple people, over the phone and in the store, couldn’t help us file. He had great customer service and if you need something done, I’d recommend asking for VJ! Thanks for your hard work!

Very bad customer service. Not accommodating at all. Do not come here if you can avoid it. I wouldn’t even give it one star but it doesn’t give that option