McDonald’s

The absolute WORST Mcds in the area, and that’s saying something. This is what just went down:
Me: I’d like a cheeseburger happy meal for a girl with apple slices and a Sprite.
Him: you want a cheeseburger?
Me: a cheeseburger happy meal.
Him: for a girl or boy?
Me: (again) girl.
Him: yogurt?
Me: apples. Sprite to drink.
He then charges me for a small Sprite in addition to the happy meal.
Me: no, not an additional Sprite.
Him: ugh (he actually made the sound) if have to delete the entire order to fix it.
Me: ok. Delete it. I’m not being charged for an extra drink.
Him: then you shouldn’t ask for one.
Me: can I speak to your manager?
Him: not here.
I drove off. I went to the one on Hardin instead.

This is the worst McDonalds I’ve ever been to. I ordered a McChicken and a 20pc nugget. The McChicken was gooey in the inside and the nuggets weren’t done. When I called to complain about the food, they didn’t even answer the phone. Honestly the drink was the best thing out of the whole meal. I will never eat at ANOTHER McDonalds AGAIN!!!

Dont get me wrong. I get that this is a mcdonalds and i shouldnt expect much but come on guys! the black guy in the first window never gives me my receipt or even bothers to ask if i want it. And the girl in the second window seemed like she wanted to kill us because we showed up to her window. My food was correct. Which is surprising because ive previously worked at a mcdonalds and i know how many times people tend to mess up. Mcdonalds is just notorious for it. So thankfully my sausage biscuit and hash brown were both in the bag. But when i tried to ask the girl at the second window for ketchup, she tried closing the window before my fiancée could even inquire about the ketchup. Rude! If you are in such a rush you can at least still be courteous to the car currently in your window. I get that you work at McDonalds but life is not that hard. You put a lid on the drink. You hand out the bag and you provide ketchup if the customer asks. Dont make it obvious that you hate your job and your life so much to the point where it is obvious to others.
Oh and dear girl with thr moustache tattoo on her finger: get an attitude check. You would think a tattoo like that would make you seem humorous but no, you need to look at yourself in the mirror and answer my question honestly: would you have served yourself like you served me? I hope the answer is no.

There is no one else here in the drive through except for me and my husband. We’ve been waiting ten minutes at the window. I see our drinks sitting there.

I thought I have been to some slow McDonalds before but this takes the prize so far. This is a drive through only location (ok there is an outside ‘walk up’ window but doesn’t count).
I sat in a line of cars, nothing moving. I was about to my limit before driving off when the line finally moved for the first time. Now I was boxed in and couldn’t leave. I regretted that for the next 5 minutes before anything moved. Even after ordering the wait continued. I have never been in a drive through which had 1 person leave before ordering followed by 3 people who left AFTER they ordered they were that slow (I believe they had ordered because they did not drive off right away). The customer service was just as bad. The person taking the order couldn’t have been less enthusiastic (same person taking my money) and the lady that gave me my order said ‘have a great day’ in such a way I would have been less annoyed if she would of just said «‘f’ you».
Will not return to this location. Ever. And being in the DFW area, this will be pretty easy to do. I think the owner/​manager needs to realize that others will think the same way. This is not ‘we’re the only location so screw you’ type of place.

Poor customer service! Sat in the drive thru for 10 minutes before someone came on the mic…
Sat at the first window waiting for her to take my payment for 10 minutes with no greeting. opened the window
the total took my payment and walked away. Didn’t even say drive forward.
Sat at the second window for 20 minutes while the manager was on her cell phone.
Someone opened the window to give me. drinks…
Again no greeting.
This place will. never see me.again. I demand
reimbursed for this awful experience… by the way I’m still sitting here… waiting on food.

This is the worst McDonalds ever. Been there many times and rarely sit less than 5 minutes in line especially late at night. Many times they require cash only. Food is wrong, drinks always have lids that pop off and drinks are rarely even cold for lack of ice.

Worst McDonald’s I have ever been too. Went to this McDonald’s after work I am a restaurant manager so I got there late. Went up to the drive thru no one every said anything went up to window no one came to great me. Then got out to see what door said as far as being open they were drove around a second time waited and was finally greeted after saying hello two times in the mic got to the window lady took my money and didn’t say a word to me but to tell me the total. I thanked her for my food and she just shut the window on me. When I got home the bread was hard on my burger. Worst service out there. Don’t go at night you will just be inconvenientcing them.

For pluses, this place is very cheap and usually clean. The staff are patient and friendly. Most of the food tastes great. The ice cream and drinks are all good. For negatives, their food looks fake. Sometimes this place is messy, like for example there are straws littering the floor or ketchup all over tables. Also, this isn’t very healthy.

Super convenient but they get my order wrong EVERY TIME!!!
Pancakes without syrup and a half a cup of Oreo McFlurry… always a buzz kill.

I have to say I do not like McDonald’s food, but every now and again I get beaten down by my children and I go to one. First of all, we went to the McDonalds on Edorado and they were out of the boy happy meal toys, so they told us to hold on to the my little ponies and exchange them the next day. My son exchanged them with no problem with the one on University.