Stonebridge Crossing Tire

Love, Love, Love this place. They don’t over sell and they have always honored coupons and/​or given MISD employees a discount. They are very courteous and prompt on their service. I will keep bringing my car to them.

Dropped my car off to get the brakes looked at and they had already checked them before I could even get home. Called a couple of hours later when they were finished and arranged to pick me up. Fast service, great prices and awesome staff. I’ll definitely be back.

I’ve used this Goodyear store for a couple years to handle oil change, tires, inspections and such and never had any problem but we recently had a tire problem where it got more complicated.
We’d hit a hole which resulted in a loud «whomp» and an immediate flat. The spare tire got us to the shop where they got the car in a bay after about 15 minutes wait. The news came, no surprise to us, that the tire was not repairable due to the tire bottom-​out and damage to both sidewalls. The worse news was that the custom factory wheel was also damaged. Ugh.
We had purchased a tire/​wheel warranty from the new car dealer against my better judgement. (It was not my primary car so I didn’t make the final decision.) We’d already made one claim on a tire due to a metal shard with no problem but the warranty company resisted on this one… they were OK paying for the tire but not the wheel. Running low profile tires on a wheel that’s out of round is seems like a bad idea but the cost of buying a new MB factory wheel wasn’t sounding any better with us.
Dave (the owner, I think) at Stonebridge told us straight up about the situation and without prodding, said he would work with the warranty company on the situation. Ultimately, we got a new wheel and tire for a modest cost to cover the tread wear from the original tire. It took a little time, but probably saved us $ 400 or more against the cost of a new factory wheel.
It’s never fun to spend money on car repairs but when it happens, I want to know I’m not overpaying for the work or getting up-​sold on the work. I’ve always found these guys to be honest and realistic about necessary work… consistent with others who I’ve referred to this shop who feel they’re being treated well.

Got my car in and out quick. Service was great, price was spot on! Had rear tires replaced, oil changed, and fluids done. Asked about replacing tires and was told to come back in 10,000 miles. No need to spend unnecessary money when the tires are still good. I appreciate this type of honesty.

Ripoff !!! DONT DO IT !!! These guys are the worse mechanics I ever had… My wife had her car starter replaced last weekend and by the time she got home her car had a new problem «charging system failure» so she called them and explained and they said «you need a new alternator but bring the car on Monday and we will check it for you» on Monday my wife took the car to their shop and she was told the alternator was bad and needed to be replaced. In that moment she called me and I told her I will have my mechanic look at it. Long story short, the cable that goes from the starter to the alternator was unplug so they either forgot to plug the cable back when they change the starter or they did it on purpose… I just got back from this place, I tried to give them the benefit of the doubt because we all make mistakes, but when explained what my mechanic told me, they basically told me I was lying and that they were not going to admit they made could have made a mistake… so before you decide to take your car to this place keep in mind that they will rip you off.

Bad Service!
I’ve come here for tire services since its close to home and with the idea of saving time, well that has not been accomplished. Last night I came to get a flat tire repaired after about 45 minutes they told me it was ready it had a small piece of glass stoked. Next morning the tire shows flat again, so I replace it with the spare and return to drop off the flat, a couple of hours later they call and say it’s ready, so I drove back to pick it up, I waited 10 loooong minutes and they were not installing it on my vehicle so I asked them to load it on my trunk and left, when I got home I replaced the spare tire in my garage, three hours later I am heading out to lunch only to find out the flat strike again!!! This time I remember I have a compressor so I proceed to inflate my broken tire and take it again to the shop, this time they fix it within 25 minutes, when I asked what was the issue they said there was another nail, how is that possible? Tire was never rotated once installed, I guess I need to watch out for flying nails in my garage :-).