Starbucks

Love my Starbucks. I am a gold card member and always get a trenta iced passion tea, unsweetened, light ice, light water, 4 Splenda. The baristas always get it right and know my order now. They are super friendly and seem to really enjoy what they do. Line can be long but it’s worth the wait. There’s street parking and a lot in the back.

They’ve really stepped their game up. Happy, smiling faces on the weekends now :)
Thank you!!!

This Starbucks is pretty good. The only issue that I find with it is a fault of the location. Downtown Melrose can have very slow and backed up traffic at times. There is also limited parking.
The staff can be a bit slow at times, but it’s not really a big deal for me as I’m usually here on my free time during the weekends. I could see it being an issue for those who are in a hurry or between shifts at work.
There is a lot of open space at the location, which is good. The only issue is the open space doesn’t necessarily translate to as much seating as I’d expect. If you can find a spot to sit it’s great to have the personal space, but I often find myself not able to take a seat.

My #1 place in the morning my only gripe is sometimes can’t find parking but always consistent service

It’s my local Starbucks. I feel I could write a Piano Man parody about it. It’s a great people watching spot or if you’re the social type… then chat with the locals. There’s always a line, but it moves.
I don’t understand the negative reviews of the staff. It’s a coffee shop. In fact it’s the friendliest Starbucks I know of. They serve coffee and pastries not motivational speeches. Caffeine is a drug and they’re our dealer.

I love it when Tom is waiting on me, this dude is such a grouchy guy, it actually makes Me crack up! Poor Tom, cheer up pal:)

Always the best roast around.
I hit this joint up just about every morning.
Coffee is always wicked hot.

Love this location. Stephanie the Barista is awesome. The only problem is Tom the cashier. Not friendly at all. Other than him it has become my new starbucks. Everyone else that I have had wait on me perfect. Thank you Stephanie. Tom smiling and being courteous is part of the job. Your in the wrong line of work buddy

The baristas are not friendly and don’t know what customer service is. My drink is lukewarm on a regular basis and there always seems to be 1 or 2 employees not doing anything/​talking.
There definitely needs to be better management at this store.

Probably the only con of this place is parking. Located on a busy street, yanno, Main St — parking is behind the building in a weird alleyway kind of place. But the street is thriving and the people are friendly so why not just take a stroll whether you’re from Melrose, Malden, Stoneham, or I don’t know, anywhere reasonably walking distance.
The place is great, amazing vibes when you walk in with spacious seating and homey setting. Everyone is friendly and everyone just wants to be your friend. The baristas are friendly and overall, just a great place to be.
Personal favorites are: caramel/​hazelnut macchiato, any type of frap, and the refreshers.
So go in, meet and make some new friends, while you sip on coffee, tea, or anything else that your heart so desires.

This is one of the most poorly run stores I’ve ever been in to. The other reviews that mention the slow service are spot on. They have two registers but refuse to use both most mornings. The line can be out the door and they don’t sense any urgency what-​so-​ever. I also have grown extremely tired of their constant rotating of their bold roast coffees.
When a person is looking for a bold roast such as their French Roast, they aren’t looking to experiment with lighter roasts. They’re currently using their «Tribute roast» which tastes like watered down dunkin donuts coffee. So today, I asked if they had French press, the barista didn’t know. (Great, way to know the product you’re supposed to have at least some basic knowledge!) So she called to the back room and another staff member answered «why?, for fun?». …I was in a coffee shop and this dope thinks it’s odd to ask for French Roast? The whole reason I asked was because the website claims they have it. ?? The overall experince here is terrible. Fight for a parking space and wait forever to get a simple cup of coffee. After today’s visit, I’d sooner drink from a puddle than visit that store ever again and it’s in walking distance of my home.

I usually frequent the Starbucks location that is on my way to work, but the convenient location of this store commands my business while shopping or running errands.

Great location, store layout and coffee. Service was not as quick or helpful as downtown locations, but good nother the less.

UPDATE: It is now a year later from my original posting and the service is still awful!
I went in today to get a coffee and sat down for a while. The coffee did not have enough ice so as my coffee dwindled, I went up and asked for some more ice in a cup. The older man behind the counter literally looked up and gave me a look of disdain, did not say a word and went back to what he was doing. Then a girl who was working back there said, «I can get that.» It was as if I was completely inconveniencing him. I am so disconcerted about this Starbucks that I left angry!
I have gone to this location a few times. I have been very disappointed every single time! The staff is NOT friendly at all. They’ve made me wait while goofing around or just what appeared to be cleaning behind the counter instead of serving. Just because I was the only person in line doesn’t mean that I should be ignored and served without urgency. The only available table was dirty. They just were not friendly at all and the customer service is terrible. Definitely will not visit again.

This Starbucks is one of the best in the area located right on Main st.
The baristas are quick and friendly. Always busy and active here.
I love that on the back wall they a two quotes and mural. A nice extra touch! There coffee is just as good as new shop that opened down the street.

Generally, a good experience. The coffee is consistent (I would hope so from a chain), and it seems like a nice enough place. The staff is rather inconsistent, ranging from super-​attentive to playground antics. Generally an OK place to go for coffee, but there are better alternatives in the area to explore beyond this shop.

There’s only so much you can write about a chain, so I’ll focus on differences among them.
Parking — overall negative — this location is on a main street (literally, main st.) and there’s parking along the street but you’ll almost never get a space. There is a small lot behind the buildings that you get to by taking the first right (looks like a little alley) directly next to the Starbucks. Sometimes you may even have difficulty parking there, but usually you can circle around and someone has left by the time you get back to it.
Location — Melrose is beautiful, suburban and clean. The main street it’s on is well lit and lined with many shops incase you feel like taking your drink to go and walking around. You’ll see mostly young professionals and/​or families with small children.
Ambience — there is local artwork on the walls, photography or mixed media, it changes after a while. A fair amount of comfortable seating with tables. Outdoor seating yes… but only a table or two and they’re right next to the door so not the best place if that’s a priority for you.

Just like every other Starbucks you’ve been in. I usually get mochachinos here. Did I spell that right? Well, who knows.
Always someone in there reading Plath, or on their laptop trying to look impressive. Couple tables outside if you like that sort of thing. I’ve met people here before when we head out for the night. It’s great — can’t top the location — right on Main St…

I am not down with Starbucks lingo. I refuse to participate. This is America, speak English darnit. I do not know the difference between a frapachino and a mochachino. I do not want to learn. I just feel dirty ordering a tall, skinny, vanilla anything with extra whipped cream. Please give me a medium light, latte.
Despite my refusal to embrace the Starbucks lingo, several of my friends nurse pretty severe caffeine addictions, and I find myself in Starbucks Melrose at least once a week lately. There is typically much confusion about my order due to my stubbornness and they handle it with grace and fun. The staff is super friendly and attentive. My friends feel as though Starbucks is their own personal chemistry lab, and order really complicated drinks not on the menu. The employees just roll with it.
Plus, there is lots of space, outdoor seating, and a Shepard Fairey style painting of Ronald Reagan.

This is the absolute worst Starbucks ever. As you can see from my other reviews I am not one to give a bad review but this place deserves it. The employees are friendly ill give them that… but every saturday and sunday morning the line is out the door because they dilly dally around and make jokes and sing and throw cups at eachother rather than take the order and make the coffee… last Sunday was the last time ill ever go there again, since I waited 15 minutes for one coffee!