DONOT go to the optometrist associated with this location!!! Terribly long wait on both appointments and waiting to get contacts. Then TWOMONTHS later I ask again where my contacts are(that I had already paid for) and she says they aren’t in yet– I vent my frustrations then she looks again and magically«found them in the back & had only looked up front.» People don’t get contacts as an accessory, they need them to see. I went here when I had only one pair left, thinking surely I would receive new contacts within a month at least. They need fewer patients and need to get more organized. Worst experience I have ever had with a doctor/eye doctor… Lenscrafters should not be partnered with this doctor’s office.
Tracy M.
Évaluation du lieu : 5 Memphis, TN
Dr Clarke and associates did my yearly exam. They are located right next to Lenscrafters. The staff are very nice and his associate doctor was very good, she explain everything very well to me. Now off to Lenscrafters for a new pair of eyeglasses.
Victoria D.
Évaluation du lieu : 1 Memphis, TN
They have the worst customer service. When I bought my glasses they added all these extra features without even consulting me about it. And when I saw how high the price was, I asked about it and this is when she started taking these extra feature off. Every time you go in there you have to wait a while regardless if you’re returning, purchasing or exchanging. The staff doesn’t seem to be so happy to be there.
Deen W.
Évaluation du lieu : 5 Cordova, TN
Is this the one in Wolfchase? No matter. I believe I would have gotten the same results in any of their locations. Situation: It is suspected that my daughter’s dog got a hold of her glasses… eyepads torn/broken off and whatever it is that loops around the ear was chewed/torn off as well.(Don’t worry — lectures about putting your glasses in a SAFE place have been given.) Regardless… I take the glasses in to LensCrafters for repair and am given a short 15 minute window. Awesome. The College Sports Store is right next door for my perusing pleasure. Glasses are fixed and like brand new. They even tightened them up a bit. I ask the lady at the counter what the cost is…$$FREE$$.(And these are glasses I didn’t even order from them) Outstanding service and very quick. Couldn’t be happier.
Colleen G.
Évaluation du lieu : 4 Memphis, TN
Here’s a story: Colleen gets new glasses in December and loves them! Then she gets a puppy. The puppy also loves glasses too, in a different way. Since February, I’ve gone through THREE pairs of glasses thanks to my little guy. Thankfully, I opted for the Eyewear protection plan, where for 1 year, they will replace your damaged glasses, no questions asked. Of course, I did feel a twinge of embarrassment that last time. I’ve now got a good pair of Oakley glasses that seem a bit sturdier than my previous(favorite) frames. I take one star away because they always seem understaffed. The last time I exchanged my glasses, I waited for a hour before an optician was available. When I went back to pick them up, it took another 40 minutes. Also, if you’re on a budget, there are decent frames available. Don’t let the cases of Burberry, Tiffany, and Raybans steer you away. The staff will help you based on your budget… when they aren’t swamped with other guests.
N. C.
Évaluation du lieu : 4 Ann Arbor, MI
I have the unfortunate pleasure of being blind as a bat. So, finding a pair of good-lookin’ specs is a must. I like a good selection of modern frames, not a bunch of outdated Sally Jesse Raphael throwback frames that weigh down my face. This location is very clean, the selection is great, and the staff is professional and helpful. I ordered a pair of sharp Prada frames with a prescription from an out-of-state opthamologist with no problems. My insurance was worked out and a week later, I walked out with great frames. I’d definitely go here again.