The wait for just the drinks, water, was almost 30 minutes. When we did get our food, after being seated for an hour my boyfriend got the wrong meat(salmon instead of steak), and half my food was cold. The part that wasn’t cold was under seasoned, and we never received the salads we ordered. I told her just to take my meal off and I’d pay for everything else. Avoid at all costs
Steven N.
Évaluation du lieu : 1 Memphis, TN
Went on easter 2016. I counted 15 empty tables yet they still had a 25 minute wait. Did not get a chance to sample their food as I could only imagine how bad the rest of the visit would be.
Jeff K.
Évaluation du lieu : 4 Collierville, TN
Our family loves coming to Logan’s for dinner. If you set your expectations correctly I think you will have a good experience also. Logan’s is a place for families with kids, to get a decent steak, and not spend a fortune. The food is good and the atmosphere is family friendly. Sometimes we get a great waitress and sometimes we get someone who is overworked. Either way the food and drinks are the same. They have cooked my steak to the correct wellness every time, no complaints. I recommend this place for families.
Camellia S.
Évaluation du lieu : 2 Murfreesboro, TN
I just recently left a comment on the Cheddars across the street. We left from over there because of sucky service just to come somewhere where it really wasn’t that much better. Good thing is we sat within a few mins of us arriving… although the hostess told us someone was cleaning our table BUT when we got seated there were at least 8 empty booths in our area but ok. Waitress was ok. She brought out our food BUT forgot to bring the cutlery AND when she did it was dirty. She never asked if we wanted a refill AND then she started busting the other table while we just sat waiting on our check and at this very moment we’re still waiting. She finally brought our check but we had to ask for a pen because we paid with a card. I gave this 2 stars because the waiter was ok up until the end. No sure if I’ll come back or not.
Kristina M.
Évaluation du lieu : 4 Memphis, TN
It’s Logan’s! You pretty much know what type of food you are getting when you go to this place. I will say I love their rolls. They are just so addicting. I’ve been to this location several times now and I haven’t had a problem. Customer service usually is pretty good and the food is always good.
Sarah J.
Évaluation du lieu : 2 Houston, TX
Waitress was rude and unfriendly. Food was alright and steaks were cooked correct to order. I won’t be going back to this location. I’ve never been more ignored at a restaurant then here… Maybe it’s time for management to get their shit together and fire some people.
Jeff B.
Évaluation du lieu : 1 Norfolk, VA
So I can’t actually speak to the quality of the food what I can speak to is the gentleman who seated us that seemed a bit annoyed by the fact that he actually had to do his job. We were told there would be a10 min wait for a seat in the bar area. After looking in I realized why, even though half empty not a single table had been cleaned off. We were seated in the main dining area, looked around and saw that half a dozen tables in this area hasn’t been cleaned either. It was at this point that we got up and left. Along with two other tables that were not impressed with the cleanliness or service they were getting. Won’t be back
Kurt W.
Évaluation du lieu : 1 Memphis, TN
Host felt it was not really his job to seat us, difficult mist likely anyway as many of the tables required cleaning. The cleanliness was sub-par and we walked out with several other independent groups who felt the service was lacking… the other Logan on Poplar is great with amazing service.
Heather F.
Évaluation du lieu : 2 Rolla, MO
Food was good. However, when we arrived, we had a 30 minute wait which I understood is normal. After we were seated it took about 20 minutes for our server to arrive and get our drink order. When he finally did get to our table we had already decided what we wanted. My husband got his salad but I didn’t get mine. I had to ask them to bring it. We still didn’t have silver ware and had to ask I assume who was the manager. When our food arrived they forgotten my daughter’s order. The server said that they must not have heard him yell it out. We waited for hers to finally arrive. Won’t be going back.
Andrew B.
Évaluation du lieu : 5 Calera, AL
The service was Awesome!!! Our server was very kind and we really enjoyed the food!!!
Joey D.
Évaluation du lieu : 1 Roanoke, TX
Don’t bother. Food did not come out together. One dish came out 10 minutes later. It was not even the entrée that was ordered. New York strip cooked medium tasted like propane… seriously. Good peanuts though!
Tiffany B.
Évaluation du lieu : 3 Memphis, TN
The cook staff was extremely slow, however the waiter was on point making sure we was OK. Other than the food coming slow we had an awesome time.
John M.
Évaluation du lieu : 1 New Orleans, LA
Absolutely awful! I’m leaving hungry… I ordered the anything and everything salad, and it did not have tomatoes, boiled eggs, or bacon as the menu stated. I could not get my waiter, or anyone for that matter so I had to take the salad up to the waitress that was doing the seating. I brought my menu in the salad and show the manager and ask them where were the eggs, bacon, and tomatoes. she could not do that, so then I ordered the same exact salad, and it came with onions. The salad on the menu does not have onions. I then canceled my order in its entirety. Service was pathetic! I’ll never come back to the slogans, this Logans gives the entire chain a bad name! Whoever is the kitchen supervisor, needs to find a new job!
Paula M.
Évaluation du lieu : 3 Memphis, TN
I really like This restaurant. The service is great. Take out order ready every time. We love the Blazing grilled wings and grilled veggies They are awesome. The medium steak was dry. Omg dry. Of course the rolls are great.
Camille W.
Évaluation du lieu : 3 Memphis, TN
Sports and good spirits on one side family oriented setting on the other side. The food is good the waitress did her job but didn’t come back to check on us. My overall experience was a good one.
Taylor O.
Évaluation du lieu : 1 Memphis, TN
My horrible experience happened a long time ago, sometime last year, but it was so bad I wanted to save some innocent soul from experiencing what I experienced. We walked in to a mean and rude hostess who I suppose didn’t understand the meaning of having a job and maybe doing things you didn’t want to do, but at least attempting to do it with a somewhat decent disposition. Our waiter took his sweet time coming to our table. My beer was almost warm. My mom’s drink wasn’t good. I guess they had to go and hunt our food down, kill it, clean it, cut it and then cook it because it took some time to get it, and then after they did all of that, it wasn’t even good. I’ve been a big fan of Logan’s, but not this location. Don’t do it. Just don’t.
Samantha B.
Évaluation du lieu : 2 Collierville, TN
Came here with my mother and husband for hubby’s birthday. We all regretted it. I got the Grilled Chicken and Shrimp with salad and vegetable skewers for my sides. My chicken was a tad overgrilled and dry and my veggies were cold. My salad was good and I liked the balsamic dressing(that I had come on the side). Mother ordered the Sirloin and Jumbo Grilled Shrimp Scampi with a sweet potato and and vegetable skewers. The shrimp was butterfly style. It creeped me out though I tried a little bit and it tasted a little better than my grilled ones. Hubby got Grilled Chicken and Sirloin with mashed potatoes and potato chips. His potato chips were undeniably a favorite thing for us all(he shared). He liked his sirloin and I liked the piece I tried(which is rare– I dislike most steak). His chicken was juicier so he swapped chicken with me. He said it was ok but flavorless and I had to concur. All in all, it was not up to the quality I would expect from a restaurant. We all loved the bread but that was about it. We all agreed we are not likely to be back as there are far better steak places in the area.
Christopher O.
Évaluation du lieu : 1 Lonoke, AR
Just walk in and walk out… no service waited 15 minutes for a person to come to the table then made the decision …
Don A.
Évaluation du lieu : 4 Collierville, TN
Not as nice as the Roadhouse by the Wolfchase Mall, but still a good experience. The waitress was very friendly. The rib-eye steak was slightly undercooked(I ordered medium well), but everything tasted good. The banana cream pie dessert was good except for the fact that it contained no bananas(as seen in their menu picture).
Erica B.
Évaluation du lieu : 3 Memphis, TN
I once got chosen on a radio version of a dating game because I used the line«I’m like one of those restaurants where you throw peanut shells on the floor and drink your cokes out of a mason jar– silly and borderline tacky, yet you love it all the same.» Well, Logan’s is this place. Being a tad bit OCD when it comes to cleaning, I cannot fathom why restaurants encourage throwing peanut shells on their restaurant floor. Can you imagine having to sweep that crap? Hells to the no. Logan’s has decent steaks and appetizers. It is a meat and potato kinda place. They have a very chainy vibe to them, and although they are clean(despite the peanut shells) there’s something about this place that I dislike, that I just can’t quite put my finger on. Perhaps it is the service– it is seriously lacking and I experienced much the same as the previous reviewers. Bottom line, Logan’s ain’t nothing to write home about, but it is decent food and a pretty fun atmosphere. You won’t leave hungry, that’s for sure.