T.G.I. Fridays

I am elated to provide this review. Management really needs to look into revamping this entire place. I will say, if they could get the review of ¼ of a star, they would. Just known that the star is for the nice music. The service was SOOOOOOOOO SLOW!!! I sat and counted 3 servers walk by our table repeatedly. It took about 15 minutes before someone (the young lady who walked by the table multiple times without even saying «hello» or «I’ll be with you in a moment») finally came and took our drink orders. They got the drink orders wrong lol. Not surprised. Oh, the hostess is 100% unsanitary; she sat us at a filthy table, I’m not tripping because I’m assuming she would return with a towel to wipe the table. She took one of the old used napkins and decided to wipe the table down with it. LMAO WTF. They took soooooooooo long to bring out our food. They forgot my appetizer and brought it out after we started eating our meal (she did apologize for that). The hostess had a party (1 party) waiting for 30 minutes for a table in the bar area… there were 2 large enough empty tables but there was nobody to clean them. I can say I saw one person trying to get on the lazy hostess. My advice to management… fire majority of the staff and hire new people that are eager to work but include thorough customer service training because it’s what’s killing the vibe. It’s so bad. This location should be embarrassed with this service. The one in Cordova was great!

Really bad service! Waitress really didn’t know what she was doing. Never took drink order. I’d go somewhere else, if possible.

3 PM Tuesday. Place is empty except for 2 or 3 people at the bar. Servers out number customers 3 to 1. Waited 7 minutes. Nobody, I made it clear to the server at the front that I needed something quick. Get it together Fridays on winchester. Leadership.

Worst service ever during lunch, I would recommend that the entire wait staff go through customer service training on a quarterly basis. I was seated but the waitress did not come over until (8 to 9 minutes later), I tried to ask questions regarding the menu and I felt rushed and pressured to make a decision on what to order. I went to the bathroom and that was dirty too.
On another note, another customer came in and set there for 10 minutes or more, he later got up and walked out. This was not a good experience. The next time I visit Memphis for business, I’ll pass and go somewhere else.

Sat there for 10 minutes. Server walked by and said she’ll be right with us. Sat there for another 10 minutes. Me and my fiancé walked out. Will not be back.

Service is very slow, We should have believed all the reviews. Food was ok, nothing was served hot at all. Beer was warm though. Doubt if we revisit this location again.

Arrived at 6;30pm on a Tuesday. Bar about ½ full, restaurant about ¹⁄₃ full. Had a wait at door to be seated even though no one ahead of us and plenty of empty tables. After being seated it was over 10 mins we were informed we had a different server even though no one had waited on us. Another 5 min passes and a server comes along and gives us 2 straws for drinks… at this time we decided not to order food as originally palnned due to the wait and confusion. 10 more mins pass and we get our tea and coffee. We sit for 20 mins and no one ever checks on us tho plenty of servers and managers walk past us. We finally had to summon a manager and ask for our check… more confusion about who was waiting on us. Finally get the check and many apologies from a manager. She stated they had been having problems but were working on it. Too funny as definitely did not appear to be any organization, courtesy or professionalism. Thank God we didn’t order food! Will never be back.

This restaurant is by far in need of new management. The quality of food and service needs improvement. I ordered the sizzling chicken and shrimp dish… needless to say, there was NO SIZZLE!!!
When asked about this dish I was told a parton was splattered so it’s no longer served hot. I suggest they change the name of the dish. Very misleading.

This is definitely the WORST restaurant I’ve ever been to in my entire life, I’m currently sitting in one of their dusty ass booths crying because I’ve been waiting for 2 hours for my food and it was DISGUSTING. The french fries are frozen, the steak was obviously microwaved, the mac and cheese is not mac and cheese. Its frozen ravioli with a slice of cheese microwaved on it. The Mahi mahi fish shit was shitty shitty. My friends ribs werent ribs at all, yalls lemonade tasted like minute maid you aint tricking NO ONE, that one star was for yalls microwaved ass spinach dip that was partially frozen. My friend also asked for a tomato mozeralla salad and it was just a bunch of baby tomatoes with some pepper in it. OVERALL if you wanna kill yourself just come here :)

Go on down the road. Don’t stop. Poor service and they don’t care. There’s no reason to spend your money at this joint. I expected TGIFs to be consistent. Nope!

My restaurant experience usually range from mediocre to extraordinary. Tonight, my experience was extraordinarily terrible. The two hours I wasted here would have been better spent wallowing in cow manure. I stood in the lobby for 30 minutes before I was greeted. No one was at the host stand. There were at least 12 dirty tables with no one cleaning them; thusly the wait was 1 ½ hours. The only reason my party and I were received earlier is because the other guests wised up and left. From there, my food was cold and my party ignored.

The food tastes so bad. I ordered the steak and lobster combo. when the food came, I didn’t get my lobster. I asked my server why my meal only came with the steak. She said they don’t do steak and lobster combo any more. But when I got my check, it did have the lobster added to my meal, and they charged me the price of the steak and lobster. That’s so ridiculous. Also, we waited 15 minutes for our server to finally get to our table, but it’s very slow when we came. I think I will never come back.

I don’t know what happened to the food here, but it has gotten worse and worse. This location seems to manage to make it worse than that. The potato skins had cheese on it that was as hard as a brick. The mozzarella sticks were fine. They are a safe choice for an appetizer if you’d like to order one. Skip the broccoli and cheese soup. It was extremely runny, salty and the broccoli tasted raw. I can’t comment on any entrees since we didn’t bother ordering anything else based on the poor taste of our appetizers.

The service is not good and nobody cares you come to the restaurant. Then you are sitted again will be ignored.
But the food is good. The drink is perfect but expensive even during happy hours.
Honestly speaking, not worth trying this place again.

We went on a Saturday and they seated us at one of the tables in the bar area, which was fine. We did the all you can eat appatizers for $ 12. Many were just ok, but the BBQ chicken Flatbread was fantastic. The waitress was friendly and great but they were understaffed. She was covering numerous tables within the bar section alone. Which in turn made it take a long time for drinks and refills on both food and drink.
It’s idiotic to not be running at full staff and coverage on the weekends day and night. Customers don’t want to be there for hours to eat and I’m sure neither does the staff. The less customers they can turn in and out, the less tip opportunity they have a chance for.

I had a horrible experience here. It was crowded and loud for a weekday. Then it was slooooooow. Our waiter was new but he was awesome: friendly, courteous, and patient. I wish him the best of luck.
After eating my dried out ribs with very very little meat on them, and a six ounce sirloin that had more chewy parts (fat? gristle?) than not, I felt disgusted. It was so bad I don’t want to eat steak or ribs from anywhere for a while. At all. I definitely don’t want to come back here. Not only that, but the food came out cold. Probably because it took forever to come out.
I was having a good night before we came here and didn’t want to complain about the food and force us to have to wait through another far-​too-​long wait. I just wanted to leave. My mother-​in-​law and I both agreed the ribs are far better at Chilis so that’s where we plan to go next time instead.

I came here this past week with my mother and husband after a trip to Costco. I had specifically requested this place as we had all come once before with my dad as well and had an enjoyable experience. But alas, that was before I discovered Unilocal,so I have no idea what I got.
Our waiter was named Jonathan and it was his first day ever as a waiter. Unlucky for him, the menu doesn’t say some things, like that Parmesan fries cost a little extra when substituted. So there were a few moments where he had to run and ask something, but we were fine with it. He did a great job and my husband only trolled him a little bit, such as asking if he could get his drink to go just to watch the guy’s eyes widen with uncertainty. (Hubby rarely gets his drink to go and never a soda to go).
The food itself was great. I found a number of things that appealed to me, making me want to come back and try them all. I was in an odd mood for Asian and so went with one of their asian-​themed dishes, the Hibachi Chicken Skewers. I would’ve gotten some dumplings too if I’d seen them sooner. Hubby and Mom got different rib meals.
I adored my Hibachi Chicken Skewers. They were glazed with miso and tasted so so so sweet. The soy sauce on them mixed perfectly with the jasmine rice pilaf. I totally don’t associate broccoli with Asian food, even though I grew up eating beef and broccoli, but that was a good move on their part. It tasted great both eaten separately and mixed in with everything. The grilled pita was the most surprising part of the meal but it also went well with everything.
My husband and mother were not impressed by the ribs in any way. Mom said there wasn’t enough meat and my husband agreed and added that his were very dry. The only thing we all agreed on was that this place seemed unusually slow. Personally, I loved what I got and I remember having a good experience before as well. I will definitely come back, but likely with friends instead.
To Try:
— Sizzling Chicken and Spinach
— Cajun Shrimp and Chicken Pasta
— dumplings (in the Jack Daniel’s appetizer combo)
Loved:
— Hibachi Chicken Skewers
— broccoli
— jasmine rice pilaf
— grilled pita
Ok:
— Half Rack Baby Back Ribs
— Jack Daniel’s Mixed Grill
Nah:
— Parmesan Steak Fries
— Mashed Potatoes

Slooooow as molasses but everyone was nice. My drink knocked me on my butt, believe it or not. Then again, I’m a lightweight. This location closes at midnight, so that was pretty convenient, as we’d just gotten in town and thought they were closing much earlier than they did.
Our server was a cool, laidback guy. My mom & I tried to be health-​conscious and ordered the grilled chicken with sauteed veggies. A tomato/​mozarella salad came along with it, but I don’t like tomatoes, so our server traded the salad in for mashed potatoes (as if I needed the starch– ha). By the way, the «mozarella» did NOT taste like cheese at all, so I highly doubt that was actual cheese. It really tasted fake.
The chicken definitely tasted like it was less than 500 calories, but it was so rubbery-​textured. The veggies were okay. The mashed potatoes were good, and the drink was great. This is a pretty decent location– spacious and clean. I’ll give ‘em a solid 3 stars.

I guess you can call me a hermet because once I find something good on any menu, I typically keep ordering it over and over and over and over again. At TGI Fridays, that is exactly what I do.
I always order the cajun chicken and shrimp pasta and the vanilla bean cheesecake. I’m a believer of, if its broke don’t fix it. These two dishes are very good and I absolutely love them and for that I will always come here and dine.
The restaurant is very good and the service is excellent if you come to dine during lunch hours. If you come after hours for happy hour or on a busy saturday, the service isn’t as good as I would like but it hasn’t stopped me from coming. I give this place 4 stars and would recommend it.

We recently took a group of students here for our club dinners. I normally try to support more local restaurants. However, I had a fine experience. They have cheap drinks and appetizers on Thursdays, but I couldn’t partake since there were students around. I might try to go back.
This picture is my half eaten steak. Once again, I am addicted to blue cheese, bacon, and beef. The steak was not the most tender cut, but it was cooked to my liking. One thing I did love about it is that it was COVERED in cheese and bacon! I got veggies as a side to keep it somewhat healthy.
There is not a Friday’s near where I live, but I may try to go back on a Thursday to try those specials next time I’m out that way.