Culver’s

I am giving this Culver’s 1 star because zero is not an option. Went in for dinner tonight with my parents (to Culver’s for the last time ever) because they had a craving for the Fried Chicken Dinner. I have personally never had the chicken there. When I ordered it I told the cashier I wanted mine cooked fresh. 20 minutes after placing my order my Chicken came out. And it wasn’t cooked fresh the way I ordered so it was COLD. My parents waited 45 fucking minutes for their chicken. And I waited an additional 45 for mine (totaling 1 hr 5 FUCKING minutes wait time) for chicken that should have taken 15 minutes. By the time my dinner came out I lost my appetite. Also the manager on duty was very snooty with me when I brought my chicken back the first time. Needless to say because of this shitty service I received tonight. I will never go back to that Culver’s again!!! And neither should you

Stopped in here for dinner. Food was okay but the ice cream order was messed up — staff didn’t know how to make a chocolate soda and mangled it badly. On returning to the register l stood there waiting while no staff would make eye contact or indicate the were available. One of them seemed to be actively sneering at the customers. In addition my partner asked for two scoops in a dish and got two dishes with one scoop in each. Won’t be back.

I’m done with this place. I forgot why I stopped coming here, tonight, I remembered. It’s the same problem Culver’s has in their other locations and it’s the primary reason I avoid Culver’s where ever I see one.
They have no system to accommodate a crowd.
Granted, it was a Friday night and the temperature was warm. A large crowd did not want to cook or just wanted custard cones. The lobby was jam-​packed and people were standing everywhere. I realized there was a que, of sorts, of people waiting for a register to open up. It was working not-​very-​well, but working. However, more people came in, ignored the line, and just walked up to a register and demanded to be served. And the young goofs at the registers just took their orders, ignoring those of us who had been patiently waiting.
So I left. And I won’t be back. Ever.
UNLESS, they figure out a way to handle crowds. A bank que — wait here for next available cashier. Take a number, like businesses that know how to handle crowds. Perhaps they could send someone out to the crowds with order pads.
There has to be a better way, and until Culver’s figures it out, I’m not there.

Five or six times a year, we treat ourselves to a quick burger/​tuna melt and/​or a special custard. Culver’s, in general, is consistently an AOK quality fast food purveyor.
All of the locations we’ve been to (in WI) have had clean, modern spaces and serious minded, well-​trained young staffers providing friendly, efficient service. This one, in Menomonee Falls, is no exception.

Waiting, waiting, waiting… Really when the cars are 8 deep in line waiting for food there is a problem. You either need to hire more people to cook or you need to wait before taking more orders. I understand the burgers are «made fresh» but then don’t have a drive through if you can’t handle it.

Their fish dinners are awesome! Great service and staff is always friendly. Great family place!

It’s Culver’s, their food is pretty consistent across the board which is what you would expect from a chain restaurant. However my recent experience at this Culver’s left a bad taste on my hands, cloths, pants, car seat, steering wheel, car window and car door.
After i grabbed a dinner at Chili’s and was still hungry i decided to grab some desert from one of my favorite desert stores. So i hit up the drive through to grab a double scoop waffle cone of their double fudge brownie overload ice cream. Their service was nice, friendly and efficient, so efficient that when i got my ice cream cone, the heat generated off of their efficiency started to cause my ice cream to melt.
So like all adults do you grab your cone and start to drive away, i figured a little melty ice cream would be fine because i could just lick those parts so it wasn’t so runny. Boy was i wrong. Not 2 minutes later it’s like the ice cream thought it lived on the equator as it started to melt and such a high rate, that i had to pull over and sit in a parking lot, on the curb to finish my ice cream before it caused a ice cream lake in my car.
This by far was my worst experience with any Culver’s restaurant.

Against my wishes, my family has AGAIN dined here in the past several months. Each time the cashier was some rather young high school student with an indifferent attitude and long unkempt hair.
Each visit was marked with the famous Culver’s thumbprint in the middle of the hamburger bun (GROSS).
Cannot for the life of me figure out why people rate this place so high.

I don’t eat burgers (I like my beef in one nice juicy hunk thank you very much) but their chicken strips are good if you’re in the mood for a plate of my-arse-isn’t-big enough. And if that’s the case get a side of their yummylicious crinkle fries. They’re just like the ones my Jr. High served up, which were oh-​so-​good dipped in the chocolate shakes they also sold which helped to wash away the bad taste in your soul that a morning spent in Jr High tends to leave behind. But I digress.
Some in my fam love their butter burgers, but others complain they have an odd «mouth feel».
Their onions are good enough, especially if you feel like being bad.
Their grilled chicken is just plain gross with a very unholy texture and «birdy» taste. Unless they’ve changed this since I gave up trying 4 – 5 yrs ago.
Their fish sandwiches are yummy.
Their dinner plates (fried chicken or pot roast etc) are adequate enough if you want to avoid the typical fast food sack lunch but for whatever reason drive-​thru seems to be it. You get two sides with the dinner platters and you can have a side salad and veggies in lieu of fried stuff or mashed potatoes and veg or a salad.
My kids are addicted to their chili cheese fries and I’m addicted to their pumpkin spice custard shake limited to the fall months. All yr round it’s their turtle sundae and/​or cashew sundae – depending on my mood.
Usually our food has been served piping hot as we have to wait for it. All in all, a much better choice than McDonalds or BK for this genre of food and they have some YUMMY custard and desserts.

I’m from California, but I’ve lived in Philly. And I have brown hair, which has nothing to do with this review, but it’s just nice to know.
Visiting this place upon a recommendation from my uncle who said that you just have to have some frozen custard if you come here to Milwaukee. So on the way back from photographing a wedding, I stopped by this place. Chocolate & Vanilla, but the flavor of the day was German Chocolate Cake which happens to be my favorite flavor of all time. Got a double and I’ll tell ya it’s worth every penny of it’s $ 3 or so cost.
Didn’t try the food inside because I wasn’t a drunk teenager, otherwise I’m sure it would be quite good and social.