IHOP

Every time I come they just sit us down and leave then 20min later ask what we want for drinks, and after took about a hour to get our food, don’t come here unless you patient. Just saying they have about 50 booths and two servers

Great
was worth the wait, food was excellent not unlike other ihop i tried. The customer service of the lady (a little older than everybody) forgot her name but I will never forget how she deals with all of her customers, As i was waiting for our food I was watching the big difference of this lady to the other waitress at this place. she is the only person that knows how to multi task so quickly without forgetting every single thing that her customer needs. I also work in a food place before so i will give her more than 5star for great customer service!! will come back here if she is the one that will serve my food again.

Recently came here for the first time. Service was fine. Although it did seem like our food took a long time. My only gripe is that everything seems really expensive for what you get. I mean seriously, $ 3 for a coffee? Starbucks is cheaper, and tastes better. $ 30 before tip for me and my lady? You know what kind of a spread and how many people I could feed for $ 35? I wouldn’t mind if it was amazing gourmet dishes, but you’re literally talking about eggs, pancakes, and pre cooked pork. My lady kept saying she remembered coming to IHOP just a few years ago and the prices for the exact same items was about 40 percent cheaper. Bottom line, food is OK but there are much better and less corporate spots to get your breakfast fix.

This place is so bad it doesn’t even deserve a star
They literally didn’t cook my boyfriends chicken it was basically still alive when they served it.
Get your shit together ihop

I’ve experienced the worst customer service in Merced by fucking far! The only reason why I’m giving this damn restaurant any stars is bc of the kind waitress that was actually willing to help! The stupid host working today was just plain rude! I order two meals over the phone for pick up. I know for a fact came with pancakes half the menu does its IHOP right? The Hostess wants to tell me they don’t. Than why is my meal $ 33. She couldn’t answered so I ordered a short stack by this time I’m hot at this point! I ordered «pick up» I get there at 3:25 5 mins after my order to make sure I don’t wait. I didn’t get the short stack until 4:00 AND THERE NOT EVEN BUSY!!! I see a waitress and asked kindly If both meals came with pancakes she said yes!!! WTF! so the hostess comes back at this point I don’t even want the shit anymore. Breakfast cold and the hostess says kinda not even apologetic. Wtf are you working there let me make this clear THE ONLY REASON WHY YOUR GETTING ANY STARS IS BC OF THE WAITRESS THAT HELPED ME. This restaurant needs people that actually want to work there and knows there job! Its Nov. 1^st whoever the hostess is working at this time is terrible straight up! Never go again smh

I live right around the corner, so IHOP is always my first breakfast choice when I want to go out. The staff is always friendly and makes sure that your experience is a good one. The food never takes too long and I have never had to complain or take anything back.

I understand that IHOP has a new cook but I think she’s doing admirably for her first night shift and my service from Ricardo Torres has been outstandingly paramount I’ve never had better service

What breakfast place runs out of waffles and sausage links on a Sunday? And takes over an hour for service? I hadn’t been here in 10 years and now I know why I’ll never be back. Awful

Terrible service! Hostess (Lupe) was super rude!
Service with a smile is not their motto.
The food just as bad!
Paul’s bakery much better!

After spending a night in Merced, my family and I stopped at IHOP for a quick breakfast before we headed out to Sequoia National Park. We arrived early Sunday morning and waited about five minutes for a booth for the 5 of us.
Service was great, our waitress was very attentive to us. The quality of the food was like any other IHOP. My parents ordered off the senior section of the menu but they were out of the Tilapia Florentine so they both got the Roasted Turkey Dinner and enjoyed it thoroughly.
My nephew always get their hot chocolate here and I believe it’s unlimited refills so he chugged two cups during our meal.
My Tuscan scramble was filling and flavorful. We all had leftovers from our meal so the portions they offer is really big.
IHOP is a great place to grab an early bite before hitting the road since they up by 7 AM or so.

Went in for bfast today and i ordered a californian scrambler. The potatoes look like it was frozen and was cooked using a microwave. Every menu in there was very pricy if i have to compare to dennys. I would rather go to dennys.

My husband and I went here for a late dinner, we were greeted and seated right away. Our server was pleasant, and our appetizer came out quickly. We had great service and our food tasted great! We will be back and this time we will bring the family. Don’t believe everything negative you read, they do great here.

Rude customer service, and their pancakes taste terrible today… your gamble if you go.

Horrible service! It used to be my favorite breakfast place Waited for 45 min for just pancakes and the portion is smaller than before. They never did refill for me. Still tipped them nice but I don’t recommend this place.

By being one of the only 2 booths in the restaurant to order and it has been an hour since our order. We still haven’t received our food yet. We just saw an employee leave with food into another room. Its 2:30pm so we are not early either.

A great place for breakfast, but lacking for lunch and dinner. The breakfast menu is expansive with a great variety of items.
The lunch and dinner menu is pretty much the same sides, the dinners have mashed potatoes and steamed broccoli. Pretty boaring.
The quality of the food is great and the most wonderful thing I enjoy is all the beverages are bottomless even the juice!
The service is pretty good too, our waitress was polite and attentive to our needs as we dines.

Today is national pancakes day so my family and I decided to go to this Ihop for dinner… Obviously it was going to be busy… There’s a little podium right when you walk in that says «wait to be seated!» But it was so busy and the employee that was standing there at the podium was not listening, instead he was talking to his friend that was standing next to him who was also waiting to be seated. So, I decided to go in the cashier and ask how long is the wait. And the stupid manager or whoever she was decided to give me an attitude. She even drew out how the podium looks and how I should go ask over there. She wasn’t even trying to listen that their employee was a little too busy and wasn’t paying attention to us/​me. Anyways, it was one question… It made me so mad. So many people saw her give me an attitude. I Even saw the other employees reactions, they were shocked at what she did. Not acceptable. Bad day or not.

Service is horrible it took 25 – 30 mins from the time we ordered. It took so long that I finished the whole pitcher of coffee.

This store is so clean outside and inside. We are new in town and thought this was a new store location because of its new appearance.
Service and food are top notch.

This used to be my favorite place for breakfast. Over the years the portions have gotten smaller, and the service slower. Also, small things that they used to do for their customers have disappeared, like bringing hot maple syrup with your pancakes.
IHOP is still a decent place for breakfast, but no longer stands out from other franchises.