Bryan G Maruhashi, DDS

I have been a patient in Dr Maruhashi’s clinic for 4 – 5 years.
1. On my first visit to the clinic, I was told to do a x-​ray exam. When I asked if my insurance will cover, the answer was yes. But it turned out to be false. And I have to pay for it. I would expect they admit their mistake. I don’t think that $ 50 is a big deal for them.
2. I have a lot of pain when my teeth was having infection and the nerve was dying. I called on Thu and was told that clinic is closed on Friday. But I was not told that in such case I can schedule urgent care on Sat. So I have to bear the pain for another 3 days till Monday.
3. A late cancellation of follow up appt for the root canal and have to reschedule. This is fine. But when I arrived on time for the rescheduled appt, I had to wait for almost an hour. It will be great if they can just tell me they are running behind and I can arrive late instead of sitting and waiting. I have work to do.
From my experience, I feel I am not valued as a patient and the staffs do not take responsibility for their own mistakes.

I’ve been going to Dr. Maruhashi for about seven years now, and I’m very pleased with his work. He has a small low-​key office which hasn’t been updated in some time. He and his staff have never tried to sell me on unnecessary dental work. His receptionist is friendly, and I’ve been happy with all but one of the dental hygienists I’ve seen through the years. (That one I saw only once and appears to be gone.) Dr. Maruhashi himself is friendly and easygoing.

Dr. M is my favorite dentist. He is gentle yet thorough, and unlike many other dentists does not try and sell you stuff that you do not need to make a buck. I drive 60 miles just for a cleaning at his office, and on the rare occasion that I need dental work, he does it right the first time without unnecessary pain.