Well they food is good but it takes forever and forever. Also you see them just standing around not sure what they are doing in the kitchen
Roberta N.
Évaluation du lieu : 2 Mesa, AZ
Service very slow! A family of five came in after us and it took me going to the manager to get service for them! They waited at least 15 to get their orders and drinks taken. Another 15 minutes to get their drinks!
Sophia S.
Évaluation du lieu : 3 Fountain Hills, AZ
The service is very slow… By the time I get my meal I will be 80 years old. The food tasted good
Carisma L.
Évaluation du lieu : 5 Chandler, AZ
We haven’t been to Applebee’s in years. Before, it used to be terrible. Small portions, no taste, bad service. This time was completely different. On one random night, we decided to give this particular location another try. I am so glad we did. It was amazing. The food was excellent. My fiancé ordered the 4-Cheese Mac-N-Cheese– it was PHENOMENAL! Seriously. Our server was amazing. The place was clean. And the price was was great. We were really impressed. Will definetly be checking it out again. Thanks for upping your game Applebees!
Jerry L.
Évaluation du lieu : 1 Chandler, AZ
I’ve eaten here several times and quite frankly I’m surprised to see so many bad reviews. Tonight was definitely not their night. It took forever to get service and once our food came out I knew it would be cold. I just told the kids, they are having a bad night lets go. Bathrooms are a mess. Service was terrible and slow. This place needs some serious help. It’s a direct reflection of the management or lack there of. The stereo was way too loud for a family type atmosphere.
Jen L.
Évaluation du lieu : 4 Mesa, AZ
I have been a frequent visitor of this location in the past year. The last time, we ordered carside to go on 11÷28÷15, My son decided on a full pepperoni French bread pizza with a side of yogurt and strawberries. I decided on the shrimp pasta from the low calorie menu. The other adult purchased the steak and potatoes meal. We also ordered a «choose 3 appetizers» sampler platter: mozzarella sticks, wonton tacos, and smores churros. Everything was cooked, there was condensation on the plastic containers, and the food was as decent as if we orders at the restaurant.
Erica W.
Évaluation du lieu : 2 Mesa, AZ
The positives are that the service is great. We were seated quickly and our server was very friendly and helpful. Now the negatives… I feel like the menu options are very limited and the prices are too high for the type of food they serve. I find it strange that they do things like serve a dish with two grains and no vegetables, that they will exchange fries for a salad without telling you that it costs extra, that they only cook burgers rare or well, and that they only serve VERY large salads and no longer offer smaller portions. I used to be a huge Applebee’s fan, but I do not like the changes that they have made in recent years. I won’t be back… sorry guys.
Eden G.
Évaluation du lieu : 1 Mesa, AZ
Went here on a whim and will probably not go back. It was a weeknight. Ordered the 2 for 20 special car side to-go. Got two burgers and fries. Ordered the burgers pink but what I got was pretty charred on the outside and could only be considered very well done. My burger and fries were also cold. They quoted me 20 minutes, I arrived in 20 minutes. Not worth $ 20. I would give less than 1 star if I could. I should. have saved 9 bucks(with tip) and got fast food; it would have been faster and better than this!
Stacey A.
Évaluation du lieu : 1 Tempe, AZ
I’m not one to complain very often when it comes to restaurants and service, because I too have worked in the industry and know how tough it can be. My friend and I were in there a week ago, received horrible service, cold food and our appetizer(the spinach dip) was so over cooked, that the entire dip was crusted to the sides of the dish. After making a comment to the manager, we had a slight compensation for the evening. So, I decided last night, to give them one chance at redemption… worst decision! Not only were my boneless chicken wings cold, they tasted as if they were fried in old grease. To top it off, our spinach dip was very runny and also under cooked. The«perfect margarita» tasted as if it was made entirely of sweet and sour and the«Bahama mama» tasted chalky and gritty. I can handle when service isn’t that great, but when I get food poisoning from their lack of QA, that’s where I draw the line. Never again will I return to this location!
TJ H.
Évaluation du lieu : 2 Chandler, AZ
K and I had just dropped C off for rehearsal and because a storm was headed for the valley we decided to duck into Applebee’s for the great Monday night burger deal. Our server was Candy and she was really very pleasant. She did a great job of being around when we needed her but was not suffocating. K and I both ordered the Brunch Burger($ 6.99 Monday only). We both loooooove this burger. It is my favorite burger from Applebee’s. They sear bacon and onions into the patty and then top it with crispy hash browns, a fried egg, American cheese and ketchup(which I omit). K gets the burger with the ketchup and we both ordered it medium rare. Candy brought us our drinks and our burgers came out in a reasonable amount of time. I ordered chips with mine and K had ordered fries with hers. Both burgers were a bit overcooked. Not enough to send them back, but enough to lessen the ooowee goooey goodness. On both the fried egg was also a bit overdone. I love this burger because I want to cut into or bite into the egg and have it ooze all over the hash browns but both these eggs were past the runny stage. Bummer. The funny thing is the hash browns could have been cooked a bit more. They need to be crispy. Not just because that’s what’s in the description, but because that’s what works with this burger. However, since our eggs were not runny, it didn’t really matter. The fries were also just o.k. Not done enough if you ask me. Fries by nature should be crispy. I’m not talking over fried but they have to have some tooth to the texture. These did not. The chips were ok. Nothing special. If the burger was cooked right, and the eggs were runny, and the hash browns were crispy and the fries were a bit more cooked I would give this visit a 4 Star because Candy was such a good server. But because the burgers were not I have to drop it to a 3 Star. Average. But… here’s where this visit looses another star. These burgers are supposed to come with endless fries. When we asked Candy for another order, hoping that maybe the second order would be a bit crispier, she told us that the Monday night, $ 6.99 Any Burger Special did not come with endless fries. Now, those who know me know I hate having to correct people when it comes to THEIR business. Both K and I knew that wasn’t true so we asked her when the policy changed and Candy told us that one of the Manager’s at this Applebee’s told the employees that the $ 6.99 Monday burger deal did not come with endless fries. O.K. So I pulled up the Applebee’s website and found the TV ad that showed free refills of fries with the $ 6.99 Burger. I showed the Ad to Candy and she went back to tell the manager. She came back with another order of fries and told us that«this manager agrees with you». In all of this, Candy was very pleasant and continued to apologize for how our experience was going. Agrees with me? It’s on your f*&^#@# Television Ad. It’s NOT my idea. I’m not making it up. Why don’t the Managers know corporate policy and what’s being advertised on TV? Wow. Great server, Average burger, crappy fries, manager without a clue. 2 Stars.
Tonya W.
Évaluation du lieu : 1 Mesa, AZ
It was past lunch time & we had 35 min. to eat. I remember when Applebee’s had 12 minute lunch options so my husband & I headed over for a quick bite to eat. We were seated behind a mgr. interviewing a waitress which was a first for me. It was a bit strange because I thought maybe that should be done somewhere private or at least NOT directly behind a booth of customers so who can overhear the questions & answers. We ordered & received our drinks in a reasonable amount of time. HOWEVER, we ordered a chocolate lava dessert(for me) & an all you can eat soup & salad(for my husband) and after TWENTYMINUTES we did not get any food!!! I ended up having to cancel my dessert order & leave to pick up our children from school & drive BACK to the restaurant to get my husband since he chose to go ahead & wait for the food because he really likes the tomato basil, french onion & chicken tortilla soup(he also likes it at Chili’s) and the oriental chicken salad as well as the fiesta chicken salad. While I was gone he moved to a table in the bar area to see the«game» on TV& told me the bartender was friendly. However, I don’t plan on going back here for a LOOONG time. Especially since today we went to BJ’s Restaurant & Brewery on Superstition Springs & Power where they have all you can eat soup & salad for only $ 7.95 as opposed to the $ 9.99 price at Applebee’s. Thinking back I do remember having a problem at this location about 5 yrs. ago when we went for a family dinner with my parents & they sent us a gift card in the mail because of the problems we had then. I guess they haven’t improved much in those years. :/
LeAnn M.
Évaluation du lieu : 2 Azle, TX
If expecting carside to go don’t count on it. I waited 20 minutes before going inside and finding out my order was ready. They asked for the type of vehicle I drove and the color and last time I ordered online I went for just to go and they didn’t ask that question. I waited there and they never showed up so I went inside to get my food and it took them 2 minutes to get it. Seriously I asked for Carside to go and they don’t even apologize. I still like Applebee’s but the chances of me coming back to this one is a No.
Jody E.
Évaluation du lieu : 1 Mesa, AZ
Service was mediocre. Food was average. Tables were sticky. Dishes dirty. I was not happy. Complained to manager. She gave me my limeade free of charge. I won’t be going back to this location again.
Jean S.
Évaluation du lieu : 3 Fountain Hills, AZ
Lunch was good. However my first table had ants crawling(by the window) We were quickly reseated. Applebees is good for a quick meal. I had the shrimp thai salad. Our server was attentive and kept our glasses filled. Valerie had a burger that was perfectly cooked as well. All in all I do like Applebees.
John S.
Évaluation du lieu : 1 Phoenix, AZ
We decided to go to Applebees for a couple drinks haven’t been there in a while ordered the $ 8 twofer ordered nachos and the sweet potato fries sweet potato fries were okay the Nacho on the other hand were horrible, that’s also supposed to have green chili beef there was no meat at all on the nachos except for a bunch of fat. When I mentioned it to my waitress she was concerned she said she’ll talk to her manager she came back and said sir you only get 3 ounces of meat on your nachos and I told her that’s fine but it wasn’t meat it was pure fat and disgusting. They took a dollar off my tab. The $ 3 Long Island iced teas we’re OK should have just stayed with the drinks
Tam Y.
Évaluation du lieu : 4 Mesa, AZ
For being extremely busy the staff was extremely good at communicating wait times and apology for having new staff. Hey everyone has a first day and they did great. I am always greeted with a smile. We can always count on Applebees for a good time
Gina R.
Évaluation du lieu : 1 Mesa, AZ
WEAREEXTREMELYAPPAULED By the food! Absolutely thee most discusting food I have ate in my entire life! I am ashamed I spent 33 flippnling dollars on a late dinner tonight! I CANTELLYOUNOW, STAYAWAYFROMALLAPPLEBEESRESTERAUNTS! Nothing but salty, untastful trashy fake food. More like dog food from china! If you like a nice salt lick, this is the place for you. Shut the shit down now! Unilocal, would like me to leave stars. Your f’n HIGH! The food isn’t even real. Taste discusting all of it! Dont ever pick up an order from here either. We are already sick too ontop of this waste of Garbage. F!!! You APPLEBEES
Jim R.
Évaluation du lieu : 1 Gold Canyon, AZ
This is the first time I’ve ever gotten up and left a restaurant without paying. The waitress was bad and took 10 minutes between refills. When my meal finally came it was so cold that I ate only a few fries and ¼ of the burger. I waited another 10 minutes for the waitress before I got up and asked the hostess to see the manager. She went in the back and said he’d be right out. I waited another 5 minutes for the manager before I finally just gave up and left. I was too hungry/pissed to waste my time any longer. Applebee’s is a good place to eat, but skip this location. I’ll drive another 10 miles out of the way to avoid this one.
Kenny S.
Évaluation du lieu : 4 Gilbert, AZ
2÷15− Prices on the thursday wings are now .55 each and a pbr 22 oz brewtus is about 2.25 Still a great price for a well cooked chicken wing. Many places are at .75−1.00 !! Chicken wings give me sticker shock theses day!
Debbie S.
Évaluation du lieu : 5 Chandler, AZ
Nice frIendly place. Always great service. The food is really good. I have tried several items on the menu and have always been happy with everything I have eaten. We love to go here to watch football on Sunday while we have lunch.