Carl’s Jr.

For years we have loved going to Carl Jr in the morning, however this one seems to have an issue with their clocks, when confronted about it the help argued with us.
I come from a place where 6 O’clock means 6 O’clock on the dot, not 6:10.
In a world where most clocks are synced to time servers to guarantee their accuracy, this is a little much.

The food is above average for fast food but the staff at this location is terrible, I live in area and been visiting for years but the staff is always rude, they never greet or thank you, English language is a problem for them but I think the management is the problem as the staff changes but the rudeness never does.

Carl’s Jr has been running the $ 1 large drink promotion for quite a while now. Recently, they added a little sign wrap to their order speaker that said «Drinks $ 1» but they failed to mention this is just for their MEDIUM drinks, and that their large drinks have gone up in price. It would not have been a huge deal, except they have failed to remove the signage and are charging customers more for the large drinks. My husband ordered us both drinks and a spicy chicken sandwich for him. When he was told the order total, he questioned it at the window. He was then argued with numerous times by a snotty brat of a manager. All the «crew members» left the front area and when he received his sandwich he drove off, looked at his sandwich and it had been SPIT ON! A big fat loogie! This will NOT be the last time this particular Carl’s Junior hears from us! Corporate will be contacted as will the owner of this particular franchise AND the Health Department and the BBB! This restaurant needs to be SHUT DOWN! We are DISGUSTED!

The absolute WORST cheeseburger I’ve ever been served in my life! See the photo. Zero stars. Seems like every other hamburger place puts an 800 number or a link to their website so you can comment on the food/​service. Not this place. Now I know what they are afraid of hearing/​seeing.

The staff definitely has a problem understanding English. I had a coupon for «free jalapeño thickburger with the purchase of ANY thickburger». I tried to order the basic thickburger and get the free jalapeño one, but the young latina girl could not comprehend and tried to charge me for a jalapeño thickburger. She finally called a female latina supervisor over who had little more grasp of English and said she could give me a senior discount which would make it less than the price of the BOGO jalapeño thickburger they charged me for. I gave up and settled for that. It wasn’t worth the hassle. I will say I like their sausage and egg biscuits in the morning, and I’ve never had a problem getting that order correct.

This Carl’s Jr is lacking intelligent staff. I came in for breakfast with a group of friends. It was a female cashier around 10:30 and ordered a Breakfast burger combo with orange juice. She asked me what size orange juice which I then replied with regular she then asked if I wanted a combo which is what I stated when I first placed my order. My bf then ordered his sausage and biscuits (3) and she even messed up that order also. He didn’t get what he ordered but we passed on complaining on it due to what we just experienced.

Whenever my dad is in the state of Arizona, he loves to frequent Carl’s Jr. Grilled chicken sandwiches with either green chile or teriyaki sauce/​pineapple. He does not eat red meat. We walked into this location in front of Walmart at Greenfield/​McKellips and saw that there were turkey patty sandwiches. They were delicious! We ate a quick bite and watched the March Madness on the TV inside.
I got a teriyaki turkey sandwich and he ordered a guacamole turkey sandwich. The guacamole was quite spicy, and there are even coupons in the mailers now for buy one get one free. They are advertised as being under 500 calories each. They give discounts to active and retired military as well as senior citizens and police/​fire personnel. Plus, we received a coupon for a free drink. Excellent service too. The staff were telling us there are hundreds of combinations not on the menu, and they were jovial.