Domino’s Pizza

I hate to leave a negative review of a Donino’s franchise as I’ve been a loyal customer for over three decades. However, this was THE worst Domino’s I’ve ever had by far. Ive had cafeteria pizza back in the 70s better than this. It was like eating a manhole cover. New to the area, on a Tuesday June early evening, we chose this franchise last night as its closest to my temporary McQueen/​Guadalupe residence in Gilbert while listing my house for sale, downsizing. The franchise at Val Vista/​Warner arguably has the best Domino’s pizza I’ve ever tasted… always fresh, soft, buttery crust — phenomenal staff and management. This locale was the exact OPPOSITE. Two pizzas on the $ 5.99 large 2-​item carry out special: Mushroom/​Sausage for me and Canadian Bacon/​Pepperoni for my friends. The mushrooms were like rubber and what little sausage that was on it was nuked. Their pizza was no better… even after I added pineapple chunks to bring out more flavor. The Canadian bacon was like plastic and the pepperoni was like jerky. The crust on both pizzas was like baked cardboard — my Labradoodle had a hard time eating it. Lol. It honestly was inedible and unsatisfactory, ruining a nice evening. I called the measly-​sounding manager who was the one who made it and he matter of factly said he’d give me $ 15 off my next order — and I’m like… order of WHAT??? It sure as hell won’t be pizza, cuz he doesn’t know how to make it — and only a corporate overhaul could improve it. I guess pasta as that’s hard to screw up — lol, but as inept as this place seems to be from others on my Facebook validating, I’m thinking I will just drive an extra 7 – 10 minutes each way to my old neighborhood franchise. Unless there is new management, this place is doomed and completely not representational of Domino’s quality — or a gas station’s pizza quality, for that matter. I’ll pass, thanks. Avoid until you see the «under new management» sign. Sorry, but if Unilocal had a zero-​star option, I’d use it, because a 1-​star is entirely too generous.

Decent food! Good price! Alright then!
Why 1 star? This Dominos CANNOT include sauces that they charge for. EVER.
I order food the other night, (one hour before close) get my order, tip the driver and go inside. No marinara sauce! Not a huge deal… it’s only like .80 cents. Give them a call just to let them know. I only call because it’s the 3−4^th time it’s happened. The manager was super cool and gives me a credit. Place a order tonight, spend some money to get another item for lunch tomorrow. Get the order, check it in front of the driver and… NO SAUCE! At this point it’s funny! Frustrating & funny. I love dipping my food in marinara sauce, like most humans. They charge me for it, why can’t I get it? Driver didn’t say a word, not even «fuck you and your sauce» «sorry». I pay for food, delivery, I tip like a decent human. What’s the deal?!

Is there anything less than 1 star. The pizza never got here — ordered hours ago. Called after the first hour and a half and was told 15 minutes. No pizza. Then called at the 2 hour mark and after expressing frustration, we get an «I know, how about I get it there in 10 minutes». LOL. Ridiculous. Dominos sucks. Thanks for nothing.

I used to love this place. I was impressed at first. Then they forgot my sauces that cost me 3.00 and didn’t care. Then one time they knocked at my door didn’t call me, and left. Then even when they got back to dominos nobody still didnt call or notify me. So an 2 hours later I got my pizza and it was cold and nasty. Today, I order pizza once again. I call because I forgot to give them instructions on when to call. Mary decided to tell me «you need to hurry it on up! I’ve got food to catch». Uhhhhh! excuse me? That is rude!!! I’ve worked in the food industry and have for the past 5 years I understand how crazy busy things can get but I’m a customer calling you not only that paying you! Trying to help you guys out with finding my place, and this is how I’m treated??? My bad!!! I will not return anymore!!!

I use Dominos iOS app to order pizza, it places orders from this store. Recently the delivery takes forever some times more than an hour, and pizza arrives cold, and on the top of that recently the add a lot a lot of pizza red sauce, they add triple times of usual i have no idea why. Overall experience is unsatisfactory.

I love ordering from here! Our total is usually around $ 15 bucks, which is pretty cheap for two people considering it’s delivery. Every time we have called in when the site was down the employees have also been nice! Thanks guys!

fast and tasty… delivery driver Bryce was a sweet heart!

My daughter an I both got extreme food poisoning from this location. Most horrible experience ever! First time I’ve had Dominos in a long time. As Michigan residents I remember when dominos started their franchise. I will be calling the corporate office. Manager seemed to not really care at all or be concerned about checking her food stock. Although she gave a full refund it hardly makes up for feeling like I’m going to die during the past 12 hours and counting. This location gets 0 stars out of 5 stars.