KFC

Grandma C wanted to bring KFC over for our Sunday dinner. I drove her down here and we went inside to order the food because she wanted to take her time with the menu. There were a couple of teens hanging out in front of the counter talking with a couple employees behind the counter. There was no greeting when we walked in but one of the employees moved over and stood behind one of the registers. She just stared at us.
After Grandma C and I figured out what we wanted we placed our order. The girl at the register was pleasant enough I guess. We waited about 4 minutes and the order was ready. I checked what I could without taking everything out of the bag and the order seemed correct. Which I eventually found out it was.
We ordered the chicken extra crispy. The chicken was fine but it’s interesting that the skin slides off so in my limited experience, I was eating the meat and then the skin. The sides we got were mashed potatoes and gravy, coleslaw, corn kernels and biscuits. The mashed and gravy was ok, nothing special. The coleslaw was actually decent, not too watery and fairly flavorful. I didn’t have a biscuit so no comment there. All in all it really wasn’t that bad.
Average service, average fried chicken, average sides. 3 Stars.

This location is the closest one to where I work. I decided to partake in their chicken fried steak deal since they only offer it on Mondays (which I find odd). When I arrived at the drive thru, I had to wait about 10 minutes total before I made it to the window. The car in front of me had to wait to order and when they finished, I had to wait as well. When the girl taking orders was finally ready for me to order, I said I’d have the chicken fried steak meal. She confirmed it and told me it would be $ 3.60. I pulled up, waited for the person in front of me to get their order and leave, and finally made it to the window. When I got there, the girl looked at me with a funny face and said, «I forgot your order.» Again, I stated, «the chicken fried steak meal.» I only saw two employees in the restaurant, both young ladies. The one taking orders, took my card (they charge .39 cents if you use your card) had me sign a receipt, gave my card back, and vanished from the window. The other girl packed up my food and placed it by the window. She saw I was watching and when she realized the girl taking orders wasn’t coming back, she handed me my food. The coleslaw container was in the bag sideways, I had to right it to avoid a spill. It ended up costing me $ 3.99 with the charge for the card, but I did not get a copy of that. My receipt only says $ 3.60. Despite the problems ordering, and the extra fee for the card, I rated 3 stars because I still find this to be a good deal for the chicken fried steak meal, and the food was really good. It took my entire lunch break (30 minutes) to get there, get my food, and get back to work. I’m not sure it’s worth it in the long run, and I’m sure they could make ordering via the drive thru more efficient.

This place Sais it’s open till 11pm. I wanted KFC so bad. Haven’t had it in months. I get there at 10:15pm. Waist my freaking gas and all the young kids are changed, lights are off and there heading out for the night. Don’t think the big bosses would like the fact that now there’s ANOTHER reason I should go to Popeyes chicken!!!

When I arrived at KFC there was only one visible employee. She was working the drive-​thru. She took 3 minutes to come take my order. I inquired about the 5 buck fill up deal, and began to order this. I discovered that you can not swap the mashed potatoes for cole slaw. Since I find the mashed potatoes at KFC to be appalling, I decided to change my order. This obviously upset the woman taking my order, which I determined when she (tried to hide the fact that she) rolled her eyes (eyelid flutters) and tensed her mouth. I proceeded to order a two piece meal, medium with coleslaw. It comes with a biscuit. I got the extra crispy, because they did not have any grilled white meat. The food came quickly, before I even finished filling my fountain drink. This was a nice surprise! And the chicken smelled great! I ate the biscuit first, since I like them warm. It was hard as a rock on the outside and crumbly on the inside. I was hoping for a nice buttery outside and a fluffy inside. This biscuit was probably old. I then ate the coleslaw, since it is one of my favorite KFC foods! Yum! It was perfect. And the portion cup was jam packed! Just the way I like it! Lol. Now for the chicken. First I ate the wing. It was a little dry, and mostly breading. This is hard to avoid as it is a small piece of meat. So I didn’t mind. However, as I began eating the breast, I immediately discovered that the crispy was only on the outside! Under that top layer was a huge under layer of soggy, under cooked, disgusting breading! Yuck! I had to scrape most of the breading off, as it was quite gross. The chicken underneath was moist generally, but there was a tough part on the one end that was so hard to chew, and very dry, it was worse that trying to bite beef jerky! Not exaggerating! I finished my meal the best I could and then used the restroom. It was surprisingly clean and smelled fresh! You don’t see that often in a fast food setting. Kudos for that! However, since I don’t go to KFC to admire the bathrooms, since it is all about the food, I can’t give this place more than 2 stars. I don’t know what’s happening with KFC lately; I have not had a good experience there for a long time. I suppose I will stop trying.

The worst people work here, and never have what’s on the menu! Customer service is very rude the employees there don’t care! I’ve gone to this KFC for many years and I will never never go back again. Don’t trust their food don’t trust what they would do their food!

I agree with Rick J’s review from last year. They also stole 39 cents from me using my debit card. I asked that it be run as a credit card but the employee had a unexplainable excuse. I use to like ordering from this location on a regular basis but I am really sorry to say my business with KFC has ended. My email to corporate has not been returned.

This location is the second location nearest to my home. The other location on Baseline pass Rural Rd in Tempe is terrible. I come to this location as they are very quick and if something will take longer they let you know before they complete your order. Normally it is the 20 count of hot wings that take longer. They are very courtieus and helpful. The restaurant is very clean and neat. Lastly there are no derilects hanging in the restaurant doing nothing and harrassing the customers.

Yeah, Kentucky Fried Chicken (KFC) just doesn’t taste the same as it did as a kid and we all know why… Crappy quality of ingredients and hormone stuffed poultry!
But I gave this KFC location 1-​star due to the fact that they stole $ 0.39 from me. Sure what’s thirty-​nine cents you ask… Nothing, other than the fact that it was taken from me without my permission.
They have two signs that clearly read: «Additional fee of $ 0.39 will be added for debit card use.» — or something to that effect. So I cleverly used my credit card… Only to find the fee had been added to that too.
So… here’s to you, you piece of crap franchise owner who feels that it’s necessary to make a profit from patrons wanting to use plastic, instead of eating the expense (which we all know is much less than $ 0.39 per transaction) like every other restaurant and business across the country does.
I think I’ll go through your drive-​thru a couple of times a month, order $ 40 to $ 50 dollars worth of food, then refuse to accept the food if I’m forced to pay an «inconvenience» fee when I hand them my debit/​credit card. The thought of your KFC location having to regularly waste money by throwing out a $ 50 order here and there ought to make me feel better about your theft from me!
I hope others follow suit until you start acting right!

I just get more and more disgusted every time I come to this place. Kfc used to be really good, but now the chicken is very dry, the buns aren’t that great, and it has gotten pretty pricey. In all honesty its not very clean either. The only thing that’s worth buying anymore is the mashed potatoes.

I was greeted by a friendly cashier as I entered and my order was taken immediately. The price was outrageous but I paid it cuz me and the kids were hungry. The order was ready quickly and we were served with a pleasant attitude. The Restaurant was clean And everything was well stocked.

This is a Kentucky Fried Chicken and A&W root beer combo store. I have had the popcorn chicken here a few times and it was OK. The KFC prices for the boxes and buckets of chicken are just too high. When I have the whole family at home (6 adults and 3 children) I usually end up going across the street to Albertsons where an 8 piece fried chicken is just $ 4.99 most of the time (yep, $ 15 for 24 pieces). KFC and Church’s need to pay attention since they think their competition is each other, when in fact it is the fried chicken at local grocery stores.
I have not noticed any lack of cleanliness noted by other reviewers (maybe it was just the luck of the draw on who was working at that particular time) and I have never seen seedy people there – just families with small children.
The parking is easy. You can only turn right out of the parking lot (west on Baseline or north on Dobson), so getting in and out of the parking lot can be a little tricky.

On my way to the airport I wanted something fast that wasn’t McDonald’s, Wendy’s, Taco Bell, Del Taco, Carl’s Jr or Jack In The Box.
OH LOOK! KFC across the street. I always said I wanted to try it. Mostly because I haven’t had KFC in a long, long time. I think the KFC I ate in India didn’t count, because it was in another country… anyway, I digress.
Whatever you do, don’t go. Please, don’t go. I took a verrrry big hit for the Mesa/​PHX Unilocalers in going here. I’m surprised I didn’t get food poisoning. The place is disgustingly filthy. The tables were sticky and from a distance they all looked clean until you sat down. I wanted to cry. I really did. It’s such a huge contrast to the other fast food restaurant I went to.
Booths were unstable as was the clientele. I felt really overdressed in my grubby jeans and grubby shirt.
The cashier and the servers were friendly and nice… I think they realized I was the only customer that wasn’t high on something. I was truly disturbed by some of their patrons — they were walking adverts for «DON’T DO DRUGS».
I think this KFC/A&W really killed any and all future KFC cravings. I said that this place wasn’t good for kids — mostly because I’m worried they’ll catch next year’s strain of the flu — yup, if you want to get your immune system up, come here.
Ok, going to go shower now that I remember what this place was like. *shudders*