Chili’s

Nothing at all to write home about… the service was terribly slow. The food was horrible… management is poor. This will be my last time coming here.

I love the food from this restaurant in general BUT the service is not that good and today, after 10min. Of waiting to be seated (the restaurant was not full) I had to leave. There where about 6 tables with food still on it, fries and dirt ALL OVER the restaurant. Went to the bathroom, you can see the kitchen from the hallway n the floor looked dirty n wet. Once I return from the bathroom we had to leave, it’s only 3:15, there’s no way the restaurant should be that dirty during the week n before dinner.

A few minutes after being sat at our table, our server came and got our drink order. After a couple of minutes, we got our drinks and decided we wanted soup. I wanted the southwest chicken. She said she never had anyone order that before and she didnt even know it existed. She asked me if i wanted something else and i said no. About 10 minutes later, she brought the soup out with no garnish whatsoever and said she didnt even know they had this. Very disconcerting that an employee has no idea what is on the menu…
We ordered salads. Quesadilla explosion… after ordering, we were informed that they did not have the dressing that goes on this salad. So, we got different dressings. We asked the server what kind of vinaigrettes were available and she did not know. Eventually, we ordered honey lime and just a regular vinaigrette. When the salads were delivered, we got an oil and vinegar. I guess that is supposed ro be the regular vinaigrette. Well, there was about ½ ounce of vinegar in an extremely dirty bottle that had a hair stuck on the pour spout. GROSS! Then, we waited about 7 minutes to be checked on. We showed her the bottle and she said, «That’s gross». Well, you brought it out. You didnt see that it was empty and dirty???
Gi somewhere else, you all. This is definitely not a good place to eat…

Always a fav of my Babygirl. Busy, yet quick seating service for early dinner. Most importantly, hard to beat the ²⁄₂₀ deals. Let’s eat!

Food and service was great. Had wings and Santa Fe salad. Server checked back several times. Will be back better than expected.

We arrived an hour before closing time. Minutes went by before we were seated; we didn’t get a server until 10 minutes after seating. There is barely anyone here so there’s no reason for a hold up. After ordering steak fajitas and chicken quesadillas, our server disappeared– no refills on cold drinks, or checking in. She arrived 15 minutes later with the tortillas and the toppings for the fajitas; however, the actual steak and pepper dish had not finished cooking. By the time the steak and peppers came, the tortillas were cold. The quesadillas were so lukewarm they felt like leftovers. Ever since the pay machines have been personalized to the table, I suppose waiters are harder to come by for simple tasks. Two stars ONLY-​ONLY because of the food and drink options.

I wasn’t sure how many stars to give this place. The reason is the food is pretty good (as good as to be expected), but that’s when you finally get the food. I’ve been here several times, each time in a different situation. Party of two with a packed room, party of two hardly anyone there, party of two in the bar, small group of people, large group of people, etc. Every single time the service sucked. The wait staff will pass by without acknowledging you. Once you get drinks, drink them slow because you’ll be lucky to get a refill. I once had to ask a friend who was working if she could find our waitress because we had been seated for 30 minutes without anyone coming to even take a drink order. I think you get the idea.
With that being said, if you do go, I recommend the honey bbq chicken strips and the Texas cheese fries.

How do you delete the 1 star? That’s 3 stars too many. First off request «rocky» is not your waitress, lots of little reasons why, no plates with apps. Had to ask several times for refills, napkins, overall unpleasant attitude. Food came out at room temp. When I said take it back and just remove the charge (I’ve worked as a server, never send back food and expect it to come back clean) she didn’t even ask why, hell she didn’t even say a word just took the plate and walked away. Outback steakhouse isn’t far from here, go there instead. If 1 thing was off I wouldn’t complain but for ducks sake not 1 thing was right not 1. We seriously should only be paying for drinks. Ohhh and this just happened, she asked if it was together or separate at the beginning. All 3 of us were clear in saying separate, guess what? I’ve had better attitudes from dicks last resort. (you know… the place that has fun being jerks.) seriously how do I remove stars?

I’m one of those people that comes to Chili’s and orders the same thing everytime. Today was no different; the honey Chipotle chicken crispers were the
. We came during happy hour to also get our hands on the 2 for 1 house margaritas deal; they are always really good… you know, the kind that sneaks up on you! Lol. Very nice taste, smooth, and frozen is how I like ‘em. The strawberry lemonade is usually pretty good, but I suppose we received a bad batch; it tasted like water from the tap, metals and all. The server seemed to be preoccupied everytime he came to our table and we had to stop him several times to ask for ketchup and A1 sauce, but overall he was nice. After the meal, we paid straight from the table on a portable kiosk… No more waiting for receipts here! That was extremely convenient. Overall, a good visit and we will be back.

Tried to eat here on a Sunday night but the hostess was no where to be found. She was watching one of the TV’s and not paying attention and when she did show up to talk to us she left me and my party standing at the door while she walked around trying to find a waiter or waitress who would allow her to seat us at their table. We stood their for several minutes and then just walked out. Really sad. This place needs to realize that first impressions are everything, and they start with the hostess.

There were 4 adults and 1 two year old and we waited one hour for our food. We got no answers why and when the food came it was wrong. We finally got the manager and he was not with it either. His answer was to give us one free ice tea off our bill in spite of our food being cold when they finally figured it out. Poor service.

Ok let me start by saying the bartenders here are awesome! It’s not their fault the restraint is horrible. I went in for dinner tonight and the drinks were awesome and the food was good. Nasty men’s bathroom that I fell in while wearing a nice suit. Avoid this place! This is my second time coming here with a nasty environment.

Yeah, I’m a Unilocaler who likes Chili’s, judge away. There’s something comforting about eating the same food from the same high powered microwaves for the past decade that keeps me coming back. That, and the skillet queso. Duh. So I guess what I really am reviewing here is the consistency, and there is not much to be said for that here. I’ve ordered to-​go from here a handful of times, and it’s always been mediocre at best, and sometimes disappointing. The wings are always too greasy or taste of old grease, and it seem like working the to-​go computer is an MIT grad school endeavor on each visit. That being said, the skillet queso is there, an it’s always amazing.

So far. NOT IMPRESSED!
The hostess just gives up that glaring stare without saying a word. Me being me … She got a bubbly Hello ! Table for three.
Sticky dirty table. Waitress took a while to take our drink order.
I ordered an appetizer and when it arrived they actually asked if I needed a plate. Well yeah !! Even though it was only the southern west egg rolls.
Waiting on my food … I’m sure more to come.

CAME Here Due TO The Boil Water Advisory IN Orleans PARISH 07÷25÷15
Worst Food Ever
SouthWest EggRolls Taste Like A Dirty Mop
Had To Keep Bugging PASSING Waiters For Things My Waitress Divide Provide
WILL NOT RETURN

Never coming here again unless I have gift cards (and reluctantly even then). I actually had gift cards for this trip too, luckily. My SO and I split a few items: spinach queso dip, salsa, chicken/​steak fajitas, smokehouse burger with fries, and a blueberry-​pineapple margarita. The margarita was the best think we got.
The «spinach» queso dip was just queso with three spinach leaves in it. And the spinach gave it kind of an odd taste.
The salsa was not good. To me at least. Just tasted artificial.
The fajitas were AWFUL. The sliced steak pieces were incredibly dry and tough, the chicken tasted processed, and there was absolutely no flavor to the dish. Terrible.
The burger and fries were actually good, however. The fries were well cooked and seasoned. It seemed like the portion of fries was a bit small, but whatever. And I ordered my burger medium rare, but it came medium/​medium well. Disappointing, but at least it tasted ok.
And the margarita was exactly as described, and pretty good.
Finally, the service. Our food took FOR-​EV-​ER. And my burger came out a full 10 minutes before her fajitas — WTH? And after the waitress brought the burger, she came back and even asked what my SO had ordered. So I don’t know what the heck was going on.
Ugh. Avoiding this place at all costs from now on…

Manager saved the day — there were signs on the door for a bonus gift card with a gift card purchase. To go check out staff were not aware of this and told me there was no bonus. I mentioned it to the folks on the way out and they asked me to wait. Who knew, she was the manager! She came back to get me so I could my bonus gift card.
Great job of service recovery, I’ll definitely be back to a place where the manager cares enough to fix issues promptly.

Damn… How do you tell your relatives that you would really like them to NOT give you a Christmas gift if it’s a gift card to this godforsaken place? I know I sound ungrateful but that is how bad this place is… Every year, I get at least 2 gift cards to this shit hole and when I use it once a year, I am constantly reminded just how much I can’t stand it!!! From the minute you walk in the door and see the shitty look on the hostess’ face where you stand ungreeted for nearly 15 min to the ridiculously long wait time while the place is filled with empty tables to the unappetizing cafeteria food to the miserable all around service… Just end my suffering and take me off the Christmas list. You are throwing your hard earned momey down the drain… Just give me a Starbucks card instead or even just a hug will do!!!

I went there last night, the food was very good. The environment was relaxing and clean! The server was attentive and friendly. I really believe they should put a door to block the kitchen because its pretty nasty in there on a busy shift. Other then that, no complaints

Came here for lunch with my wife and we did not enjoy our experience. About 15 minutes went by before anybody came to greet us and get our drink order. Took another 5 – 10 mins to receive the drinks and another 30 mins after that to receive our food. They must be tremendously under-​staffed.
The food was decent I had the BBQ smokehouse burger (which I asked for medium-​medium rare and it came out extra well done) and my wife had the $ 8 bacon avocado sandwich special which was a good value.
All I can say is thank you for having the table side kiosk to pay for our bill otherwise my wife probably would have been late for work! We will not be going back