Pei Wei

I ordered the sesame chicken for lunch and it was good but not great. The chicken is coated with batter which made it taste like the orange chicken dish that you get at Panda Express. The menu is a little odd with Chinese dishes that I am not familiar. I think the food is tasty but I was expecting something different — a little more healthy and lighter. The counter help was very friendly and not robotic at all like a complaint from a previous reviewer.

Have you been to a Pei Wei anywhere else? If so, this is probably the best one you’ll go to out of the many across the U.S. So yes, it’s a chain subsidiary of P.F. Changs, but it’s consistent, delicious, and consistently delicious. I usually go for the Teriyaki Chicken with brown rice or the honey seared chicken, and my partner goes with the Chicken Pad Thai. Always good, but a little pricey for regular takeout. If you’re dining in, it’s a walk up and order-​grab your number and wait kind of concept. My only suggestion is to probably not get the sushi, as it isn’t a sushi place and has tasted off when we’ve ordered it. Fast, casual, and delicious.

Peiwei is awesome. They offer lots of healthy options. My favorite part is the chicken. It’s actual real just chicken. Not the weird kinda chicken most Chinese places will try to pass off as chicken. Lol. But for real. Quick eats, healthy and always fresh. Thumbs Up

The food was really good. under new management? A new guy was in charge and he was on top of his game. my order had come out wrong but he made it all right and was very kind about it… well done!

I was craving Pei Wei after moving from FL and today we finally went to Nola to get my fix. I was so excited to see the Mango Roll but is very tiny and you would have a hard time finding a MANGO. The honey glazed chicken was good but the small portion wasn’t even enough for a toddler.
Very disappointing…

I’ve passed by several times and never tried it until my friend wanted to go for her birthday. Looking at the menu I was a little skeptical that I would like it. The menu is a little confusing. Once you figure it out though, you learn that there are several delicious options. I tend to try to eat on the healthier side and noticed they serve brown rice. Brown rice is tricky to cook so I wasn’t expecting it to be all that great. I was wrong! That was some of the best brown rice I’ve ever had. All the food was delicious and the price was right! Looking forward to going back sometime.

My first time eating at Pei Wei food was fast and affordable. I did think it was a little strange that they put tofu in chicken pad thai but it still was ok wish there was a little more chicken though. The manager was very friendly and gave me free one time he said they made extra but I think he had them made for me because I was confused about the tofu. Look forward to trying something new next time.

First visit ever to a Pie Wei. The food was quite good for the money.
I gave them a four star because: 1. the person taking my order had zero friendliness or customer service training, though they did get my order right. 2. The sushi was not really sushi but a near cousin of sushi with too much rice though the flavor was good. 3. The ambiance was GREAT — very comfortable and relaxing. 4. The Hot and Sour soup bowl was gargantuan and was delicious. 5. The vegetables we had were cooked well and spiced well without being over cooked. 6. The Wrap fixins were all very tasty and they gave us a lot of lettuce to wrap with — not skimpy.

As a huge fan of PF Changs lettuce wraps, I’m automatically a big fan of Pei Wei. Anywhere I can walk in and get an order of my lettuce wraps without having to have a reservation or wait 30 minutes or more for a table is aces in my book. I’m also pretty fond of their sushi rolls. They don’t have a huge selection of rolls; I think only 4 or 5, but you can get a small side order of 4 or a full roll of 8 for a very fair price. The people are friendly, the service is pretty good, there’s outdoor seating available and prices are reasonable. Yes, technically with the ordering concept, its falls under a fast food category, but in reality it’s a step above that classification.

Six months ago this would have been four stars. This place is going down hill. I’m a regular, ordering take out and dining in anywhere from 4−8x a month. More than half of the time I’ve come here the people working the register are one of the following 1. No personality robot, 2. Are not even there, but chit chatting with other employees, 3. Incompetent.
I’m writing this revel now because I really hope the manager reads this: the floors are unbelievable boy dirty, ¼th of the tables are dirty and unattended. The area where all the condiments are is filthy.
I walked in and stood waiting five minutes for someone to take my order. Finally a cook told one of the girls to get back to the front. It was only me. But by the time the cook told the girl to get back to the front there were four other people behind me. Waiting.
The lady that just brought my food just set it down and walked away. No, «Enjoy!» No nothing. That’s not pleasant!!!
There are no fortune cookies left in the bowl. All empty. Somebody refill it please! One of the drink machines is out of ice. Come on guys, get your shit together! This is classic bad management. And I have a Bachelors degree in International Business. This is freshman year stuff.
I used to enjoy coming here because this place was consistently good in food and service. The food is still good, from the dishes I order, but the service department flunks miserably. Did I mention the girl that brought me my food is flirting obnoxiously with the cooks? So unprofessional.
No place, especially franchises, should strive to be average, to be just good enough. You should strive to have the best customer service possible. So what if your name isn’t on the ownership papers, your name is still on the line for your reputation on management and chains especially look at that for promotions.
All this being said, if they don’t make any major improvements the next time I come back, they’ll be losing me as a customer. But by the looks of the way things are being run around here, they may not care. What a shame.

My wife is a big fan of Pei Wei. Friday night we went to this location for dinner.
This was my first time here. Hopefully it will be my last. I was rather disappointed with the food. But I am getting ahead of myself.
Pei Wei has your typical upper end quickie café style décor. I think it is a better atmosphere for a lunch crowd.
I decided to really give this place a fair try. I started with the Thai Wonton Soup and 2 of the pork egg rolls followed by my entrée of combo Pad Thai. The Wonton soup basically had no flavor but the actual wontons were decent. The egg rolls were very oily like they had been sitting under a heat lamp. The taste wasn’t very good due to the oil and I needed a small cup of hot mustard to make them eatable.
My Pad Thai arrived and looked and smelled promising. However, it was very salty and I had to ask for some chili sauce to cut the saltiness down. Bottom line I was not impressed with Pei Wei.
HOWEVER! My wife ordered the King Pao chicken (extra spicy) and love hers. Go figure.

No real flavor to my food. When I asked for salt and pepper, she poured some salt into a container but said they were out of pepper, which I guess explains the lack of flavor. Out of diet coke, and only flavored or carbonated water. no plain water.
Just a bad experience.

Fast food asain. It was ok.
I had shrimp pad thai. I wasn’t bad… but its wasn’t memorable.

They have small dishes now. They are perfect for a light lunch. Start with the edamame, delicious and healthy. Try the Kung Pao Shrimp, very good and nice sized portions. You can’t go wrong here!

Although not my first pick, this fast casual version of P.F. Chang’s is one of the chains I consider dining at while visiting Metairie if I am in serious and immediate need of food.
They describe themselves as an «Asian Diner», with no real commitment to any particular cuisine, which is fine, but it leaves the menu as generic and superficial. It’s okay though, because I’m not stupid… if I want authenticity or depth, I do not go to chain restaurants.
The service is quick and very friendly. The order taker at the counter was kind and smiley despite my «Today needed to end five hours ago» demeanor. The open kitchen allowed me to watch my meal being made to order, which was a nice distraction while we waited. The spicy tuna roll came out very quickly, and tasted okay. It tasted light and fresh, but nothing spectacular. I was grateful that it was served with a satisfactory amount of wasabi on the side.
The Pad Thai was also just okay. It was indicated on the menu as a spicy item. I guess it had a little heat, but not enough to warrant a «this is a spicy item» notation.
The portions are huge, so be prepared to share or take a significant amount of food home in a to-​go box, conveniently stacked by the Coke machine.
Overall, Pei Wei is alright… a little bland, but cooked to order, with friendly service.

This is the proliteriat version of PF Chang’s, a Westernized, upscale chain of Asian-​inspired dishes and cocktails. Hearty servings, in sterile, vaguely modern surroundings. There’s an open kitchen, so everyone can see what’s what.
The food is fine. You’re not here for an authentic Chinese experience. It’s a good grab-​and-​go if you’re trying to eat healthier.

I always enjoyed Pei Wei back in CA and was glad to see that they have opened some in Louisiana. I have been to this location about 5 – 6 times and each time has been very good. I generally prefer ordering ahead and getting it to go but I have eaten in at least once as well.
I like how they make your order fresh and customize it to how you prefer. I really enjoy the Thai Chicken Lettuce Wraps. For the entrees, everything I have tried has been great.
They give you a decent amount of food too. We usually have enough for leftovers later.

Love the chain but not a fan of this particular location. They don’t seem to have enough staff (probably because they aren’t making the money they anticipated because the food isnt good) and the food is always a bit off. I got the kung po beef and the beef itself was soggy and not crispy and there were no sugar snap peas in the dish, just carrots, and way to many of those.
I came when it first opened and was not impressed but wrote it off as opening pains. This is my fourth and last visit. This location gives the chain a bad name which is sad as its a great chain. TG there is a location on carralton… and its good!

Pei Wei is owned by PF Chang’s.
This is another of those nontraditional type dining experiences that have been popping up everywhere. You know those type where you walk in and you are instantly hit with the thought, «This is odd, What do I do now? Maybe I should just leave.»
When you step inside, there is a wall, three electronic menus, and a counter. Behind the counter there are several people that appear very busy doing pretty much nothing. They are quite decorative however, and make a great compliment to the various cooking tools that look as though they would be large enough to feed an army.
This is not the type of place where you sit down then order. You read your menu, feel pressured to hurry and decide, place your order and then sit down and wait for them to bring it to you. (I personally hate this style of restaurant, but they are becoming more popular.)
Then I sit there in agony wishing I hadn’t ordered what I ordered and my mood gets spoiled because I am annoyed at the idiotic concept of rushing people as soon as they walk in the door…
They food here is just average. (salty!!) I liked it and my husband really liked it, but it was just average Chinese food. It tastes exactly like what you would buy at the grocery store in the freezer section and cook at home. You know if you were craving super saucy PF Chang’s food straight from the freezer? You can get it here at a pretty steep price with all the hassle of getting dressed fighting traffic looking for a parking spot in the new parking lot and plopping down in a pretentious looking short order restaurant surrounded by other pretentious looking restaurants.
It makes me wonder if they use the multitude of interesting looking cooking instruments strategically positioned around the very visible kitchen there.
The restaurant is very clean, and the service is above average. The seating is comfortable and the atmosphere is cozy. I occasionally like to be pretentious and eat frozen tasting food so I will make another trip here.

Pei Wei’s food is pleasing to the eye but most of their dishes are either too salty (Chicken Pad Thai) or have no flavor (Lo Mein and Dan Dan noodles). One dish I do crave there is their Thai Dynamite Chicken!
Pei Wei is always fast and fresh too so those are definite pluses.
Pei Wei is like the McDonald’s of the chinese restaurant world. It’s good if you don’t know any better or don’t really care about what you eat.