Ramada Metairie New Orleans Airport

We were in a 1 King non-​smoking on 3^rd floor. Hallways reeked of marijuana. I figured folks were smoking on their balcony and the wind was carrying the smell inside. In a few hours the smell seeped into our room. I started feeling sick and nauseated. I called for room switch and got a 1^st floor 2 queen. (garbage cans were not emptied and nice little pubes in the bathroom were not cleaned. you can smell the cigarette smoke coming in from outdoors. just terrible). I was a supporter of legalizing marijuana until this experience. I was surprised that when I complained about the «strong smell of marijuana in the hallway and room» the front desk clerk didn’t seem surprised nor concerned. Great job Ramada.

We stayed in one of the newly remodeled rooms. It was very nice, I was impressed. You could still smell the new paint which took a bit to get used to though. I found the bed very comfortable. The perfect combination of soft and firm. The only reason I didn’t give them 4 stars is because of the «continental» breakfast. What you get instead is a voucher to IHOP which is on premises. But you get only a drink, and your choice of oatmeal, cereal which they were out of, a biscuit, toast, or English muffin. That really disappointed me since one of my reasons on booking the stay was the breakfast.

We were just thinking of not coming back after our last stay here. We checked in today and I am really impressed! We stayed in one of the newly renovated rooms, and it is a lot nicer! Beautiful, very clean! This hotel has completely changed! And the front desk assistant was very very nice!

Never again will I visit here! I only leave reviews for places that really go the extra mile or fail as an entire organization.
This place takes the cake.
1. Woke up to cleaning staff entering my room (it was 8:30am…can I sleep a moment???)
2. «Free» continental breakfast is absurd and offensive Ramada even mentions it. It is a coffee or OJ for drink (tiny), and either a BISCUIT or ENGLISH MUFFIN. Yep… that’s it. Where’s even the smallest portion to lend itself to being a «breakfast»?
3. Bathroom toilet keeps running (room 218 Ramada… fix it).
4. No fan in bathroom??? Ramada wants everyone in the room to know exactly what cologne, perfume, or stench was created by person in restroom.

I really enjoyed the stay in spite of the ongoing construction. Having an IHOP on site was a plus since I was travelling with family. The rooms were cleaned promptly and the AC was wonderful.

They just don’t care!!! They have construction going on in over half the hotel and no where is it posted on their websites and did not notify when calling to ask about reservations. Spend the extra $ 10 a night and stay at any of the other hotels near by. There are plenty of other hotels near this one if you need this location. Also they don’t let you check in tell after 4pm no matter what.

Two stars because of it’s price, but I’m not entirely sure if it’s worth staying here. The staff is not very friendly, or helpful, and the hallways look VERY sketch at night. Nearly like something out of a horror film. We found two giant bugs in our room, and the air conditioner said it was going to 66 degrees, but it felt like 74. :/
We had actually missed our first night at the hotel because of missed layover connection, and the hotel still charged us for that night after begging them to give us the money back for that one night. The staff read us their policy and basically told us to stop trying.
Not a very good place, but again, it was the cheapest, and just outside of New Orleans. So it got the job done.

Ok, so when we arrived there was a lady at the front desk who was on the phone having a private conversation. Who seemed annoyed that a customer was there and she had to hang up the phone. We made reservations and confirmed reservations on two double beds hours prior. When we arrived we were told yes you made the reservation and the reservation was confirmed but we ran out rooms.
Perplexed, I looked at her and I said, ok… So even though I called to confirm my reservation you still gave my room away! That defies logic, but I was tired and I wanted to go on a swim! Only to find out the pool is closed!!! Ok then we get into a room and there is a ticking, we didn’t know if it was a bomb or what! So we called the front desk and no one even came to check! We could have blown up for all they cared! I have a video of that too! Then when we finally got to sleep the ticking was there and I woke up with a killer migraine!
So finally, I am ready to check out of this craziness only to walk out of our room and see darkness! Pure darkness! Yes, no lights! Video attached it was like something of a Nightmere on Elm Street! It was so scary, I was so scared! Realizing that I forgot my room key I headed back to my room and then I couldn’t find my room knocked on some random door thinking it was my room and this guy comes to the door without a lot of clothes… it was traumatizing as he was a fairly large man! His little mankini left very little to imagination! This has been an experience I won’t soon forget!

The beds are very firm. There was not one pillow that was comfortable. On the travel site it says they have breakfast. When we pulled up, there was an IHOP attached to the hotel. To our surprise, in the morning, our breakfast voucher was for a bowl of oatmeal or an English muffin. Not exactly what we were expecting. The personnel were awful. They didn’t even make eye contact when talking to us. They all had the attitude that they did not want to be there or they didn’t want to be bothered. Will not stay there again or recommend

UNSAFE… This shanty of a building is crawling with what appears to be fugitives. My girlfriend was followed to her door several times last night by some suspicious individuals that aggressively asked if they could «chill with her». She didn’t sleep a wink last night and arrived at her car this morning with a note on the hood asking for her to call the person because he found her to be, «tasty looking». Clearly, she will not be staying here another night as intended, but Ramada offered absolutely NO ASSISTANCE. After explaining the situation to the Ramada staff at the front desk AND calling their corporate number, the company stood firmly that this was her own «personal issue» and that she would have to pay for tonight even if she canceled it. Really? If she were to be harmed on your property I can assure you that you would be liable. In fact, Ramada, your negligence and breach of duty of care would make you as culpable as the criminals themselves. Do yourself a favor and pay the extra money to stay somewhere safe and spend your with a company that has more integrity.