Courtyard By Marriott Miami Downtown

This place is soooo grimy! The first room we were put in smelled like a dumpster in an ally of a seafood restaurant on a hot Louisiana day. Our new room smells fine, but has some issues. There’s mold on the ceiling of the bathroom and the shower curtain smells like mildew. Our fridge also has mold in it. There are stains on the sheets of the beds and I just have an overall feeling of discomfort in this room. I don’t even feel like I should take my shoes off! No room service, no microwave, even the restaurant and pool were closed when I got here! I feel like I’m going to get a disease from this room, I just want to go home!
I see the owner of this place making snide comments on other people’s posts instead of helping these poor souls who ended up staying at this hell hole. I’m talking to you, Randal P. Your hotel is super dated, it doesn’t even have the standards of a super 8. Fix your stuff, check the rooms, at least get new carpet, goddamn.

The quick rundown:
–It’s in a convenient downtown location walkable to a lot of things
–It is relatively expensive for a courtyard
–The staff was nice at CheckIn — If you have status you can grab an ‘arrival’ gift almost daily downstairs
–The room was clean, the beds were comfortable and the AC worked really well
–The windows/​walls don’t insulate against the massive amount of noise from jackass motorcycle riders that decide to rev their bikes all night
–The gym should be double the size for the size of the hotel
The last two are important for me as I’m a light sleeper and I like to hit the gym every morning. Nothing is particularly wrong with this location, just nothing amazing either.

Edwin at the front desk was great. I only stay at Marriott and as usual they didn’t disappoint. They upgraded me just because they had it available! The room was awesome. The gym was good, I would like some more free weights and a sauna like some have would be great! I will absolutely stay there again.

Since the business owner, Randal P., decided to leave a rude, accusatory comment on my review as well as on a few others, I am lowering my rating. I hope very few people patronize his business and put money into his pocket from this point forward. His business practices are unethical. He is accusatory and arrogant. He obviously is not willing to take heed to customers’ concerns and make adjustments to his staff or services. He had no comment about the lack of housecleaning in rooms. He had no apology for the other Unilocaler who experienced front desk staff that lacked knowledge. He had no recommendation for the thin walls in which we could hear guests next door. He felt no sympathy for guests like me who were annoyed and affected by the loud construction and poor view across the street and extremely loud cars that crowded the streets below. He had no excuse why his business offers amenities, but doesn’t honor any of them. Unethical at its best. I suggested if he didn’t like my review that I’d contact Consumer Affairs and the BBB to report him and his comments. Then we’ll see how his business holds up then. I’m sure he’ll find out that I am not a computerized program dialing in from a competitor Costa Rican company to leave a negative comment. His loss, not mine.

I have stayed at other Marriott hotels, but my current stay has more problems than any other I can recall.
I installed the Android app and opened my own Rewards account. The stay was booked on my wife’s Reward account, but she was smart enough not to come, so I needed my own.
The app doesn’t work and I wasted a good bit of time on the phone to try to get it to work.
My room had a broken coffee maker and no regular coffee packet. The soundproofing is very poor. I can hear the guy in the next room blowing his nose. I am on the top floor but street noise is still a problem.
There is a loud intermittent tapping in the bathroom. I called to have it fixed. Nothing.
I came back to my room at the end of the day and was locked out. Went to the desk and was asked if I am still staying after 1 night of a 3 night reservation. Can’t get a straight answer about why they would think otherwise.
The staff is friendly, but really clueless. Is competence too much to expect?
The owner’s reply below shows that incompetence goes from the top down. He says I could be a competitor writing to discredit the hotel. If he were to look at my profile, he would see that this review is my 175^th, that I have been writing reviews for over 5 years and that I am not a local. If I were a competitor, that would have been a lot of planning to lead up to this review. Good luck to him. He will need it.

Nothing really stood out about this courtyard Marriott. Where it was located was useful for getting around especially since the ultra music festivals was in town the last few days. The staff was helpful and made suggestions about the area like where to eat and where to go. The rooms where standard nothing special no microwave so don’t count on microwaving any take out. They had construction right outside my room around 2am which kept me up at night. There is no complimentary breakfast but they have a bistro with 8 different Starbucks drinks. No Over all I would try getting a place elsewhere if you can.
Side notes– the four nights that I paid for here during this festival was about $ 1700 which is like paying for a week at the ritz Carlton in Jakarta at Indonesia. Which at least there breakfast lunch and dinner and alcohol are all complimentary

This hotel itself was pretty decent. I stayed here on and off for three weeks, and despite some issues with the ac rattling, it wasn’t that bad… until my car was broken into while parked in their garage. Management never called me to follow up on the police visit or anything. It’s a gated garage, with a valet/​security guard there at all times. I’m not sure what they are paying that person for since they are clearly not doing their jobs correctly. They need to up the security in their garage! It is apparently not safe! The thief stole an I pod out of my car and trashed the inside of my car, and the hotel didn’t even offer to do anything about it!
I told my corporate office about it and they will no longer be working with this hotel as the safety of our employees and their belongings is a priority. The people at this hotel should be ashamed of themselves and their lack of concern for the safety of their patrons!

Hotel was great! Clean, renovated and in a great downtown location. The pool is quiet and on the seventh floor and was very clean and well-​kept. Anthony from the front desk was fantastic. He gave me a late checkout and was very friendly and accommodating. We frequent Marriott properties because of the great rewards program and were once again pleased.

Like many others have indicated, this hotel is much like other Courtyards. What I mean to say is that the décor is very pleasant and the rooms nice and clean, so normally I would give 4 stars based on a great location and a good price. However, I have it 5 based on great customer service and a wonderful experience — particularly with checking in. After traveling 8 hours and taking an unholy amount of time to get out of the Miami airport, we were tired and hungry and ready to check in and get some dinner. We were most fortunate to get Aurelys (front desk supervisor) as our check in person. When I told her my name, she immediately recognized it and said she had been the one to email me. Since I couldn’t see her name tag I hadn’t put 2 and 2 together. A couple of days before our arrival she had emailed me welcoming us and asked if there was anything we needed. I don’t think that has ever happened to me before — even from «5 star» hotels! She was super friendly while checking us in and made us feel like VIP’s. She also upgraded our room to a 2 room suite then after we finished she offered us a soft drink or bottled water! Talk about turning our moods around in a hurry! Naturally the suite was wonderful and allowed us to spread our luggage out so we could repack before our cruise the next morning. Speaking of that, the shuttle service was a bonus as well — and only $ 5. The gym was pretty decent. Since we live in SF we are used to a lot of street noise, but if you are bothered by it, be forewarned that it’s a very noisy area. The upside is that it’s close to a lot of restaurants and nightlife.
Again, the hotel is very nice for a Courtyard, but the customer service was over the top!

My family and I stayed at courtyard Marriott one night before our cruise. It was awesome!!! When you walk in the lobby it was very nice, clean and the staff was very welcoming. Free wifi, rooms were clean and great location. They had a workout room, newspapers in the lobby for the guest, and a star bucks in the lobby which is a big plus!!! Restaurants and shopping in the area. I definitely enjoyed my stay and would absolutely stay again!!! I highly recommend!

The hotel is ok… I should of done more research before I booked the hotel. The hotel does not have room service. There are no close location for fast food. Parking does not come included with the stay and the neighborhood is not all that great. However you do get what you pay for. The hotel is clean I got fresh towels every morning. The bed is very soft and comfy. Good tv channels. The view was horrible at the moment they are constructing in front of the building. Would i stay again? No i wouldn’t, I prefer paying more for a hotel that has more services (specially food).

Just another hotel. Nothing to brag or boast about. Elevators are outdated. I guess that’s why miami only showcase the beach, the houses, celebrities, and partying. Felt like I was back in new Orleans. Definitely not a sight seeing city besides the beach and the beautiful ppl. Glad I’m spending most of my Tim on

I had a wonderful stay at the Marriott Downtown Miami. I stayed for Haitian Flag day. We were close enough to all the events, restaurants, South Beach, Little Haiti, Nightclubs, etc. Parking situation was great. William, night auditor, was excellent. He even found Krazy Glue for us. I had a wonderful stay!!!
The room was spacious.

The hotel is average, nothing spectacular.
Front desk was very friendly, especially JP
Rooms were average but balcony was nice to have
Bathroom is small
–Water pressure was bad if you needed hot water. So if you don’t want to take a cold shower, take it at night
–my name problem is with the Bistro. This has to be the slowest service I’ve ever received in all the Courtyards I’ve been too. The soup was watered down and even more watery the following day. For almost $ 5 a bowl it needs to be better. Plus they don’t even fill up the container, not that I wanted more.
I’ll be back in the area but staying elsewhere

The Courtyard Miami Downtown is a good choice for me if the Coconut Grove location is sold out. I stayed here and found the hotel very large and comfortable. I didn’t get a suite but I was lucky to get a reservation at all during Sony Tennis week.
The entrance is very nice and inviting — inviting you into their Bistro, which is one of the largest I have seen anywhere. Rooms were a little nicer than I was expecting, with a work desk and a sitting chair, and a little extra room. Elevators were fast.
While staying here there are a lot of choices for dining, including the Bistro, and the Metro Mover is about a block away. You can take the mover to the Metro Rail to go to the airport, south or north Miami, or to the Omni station to catch the M bus to South Beach.

We stayed here while visiting south florida. The hotel is okay and located in downtown Miami. South Beach is a short drive away (maybe 15 mins).
Pros: What I did like about the hotel is that their parking deck is 6 floors and there is direct hotel access from whatever floor you park on. There are alot of restaurants and drug stores within walking distance so there isn’t a need to drive all over the place. The price isn’t as high as the prices for the same or similar hotels at the beach.
Cons: The water pressure kept changing while I was taking my shower. Construction was taking place across the street from the hotel, so the building across the street was always lit with the bright beamed lights so the construction workers could see (even into the middle of the night). South Beach is a 15 – 20 minute drive away.
Depending on th situation, I would probably stay here again.

We spent a night at the Courtyard by Marriott Miami Downtown the night before our cruise out of the Port of Miami. I got the room at a discount through a website so I wasn’t aware that the pool was under renovation and not available during our stay. We did have a great view of it out our window. I love looking at big concrete holes in the roof of hotels. It reminds me of home.
Our room was spacious and clean but had wear. The bathroom was not as clean as I would have hoped but the bed was comfortable and it was only for one night.
The free breakfast buffet described by other Unilocalers isn’t happening anymore. The breakfast available at the hotel is at The Bistro, Courtyard’s counter service Starbucks. It was extremely pricey for what we received but whatever, we had something to eat in the morning.
The area is as dead at night as other Unilocalers have mentioned and there’s not much in the immediate vicinity of the hotel. We were able to walk down the block past lots of ripe garbage cooking in the Miami heat, sending me into coughing fits, to a CVS where we bought soda for our trip.
Additionally, finding the entrance to the hotel is a little confusing. It’s on a corner but there’s no door or even a sign. You have to walk down the street a bit and into the attached parking garage to get to their reception desk.
It was convenient for our cruise, but otherwise, I don’t think it’s a great choice.

Not too bad considering being a Courtyard. We stayed here for one night since we had a party to go to that evening.
The room is a bit outdated but people are very friendly. Free wifi and breakfast buffet.
Overall, a good deal considering the area that it’s in.

I have stayed at this hotel at least 5 times in the past 6 months. They are under renovation, but as a guest, you’d never know it. No noise no dirt. Being under renovation, they are offering concessions — free breakfast — which is buffet style — and free happy hour for 2 hours. This includes the largest wine pours I’ve ever seen.
I also just got a nice knock with a good evening package of cookies and tea. Are you serious? Is this a courtyard or a Rtiz? All the employees are friendly and happy to be working here — this hotel is FAR ABOVE AND BEYOND what I would expect out of a Courtyard. I choose this over the Marquis for the service and perks. Seriously. Stay here.

Not what we expected from a Marriott Courtyard. This hotel is way below what Marriott standards are. I could not believe that they made everyone at the pool move out of the sun because they were doing some painting. They had a surprise inspection the next day. They could have done it in the morning (early) or late afternoon when the sun was almost gone. The Hotel Mgr gave everyone a free drink coupon.
The lobby was nice and the breakfast was good. Still not the standards of a Marriott hotels that we have stayed in in the past around the country.