Juana M Julien, MD

Wait time for patients needs improvement. Patients do not have the time to sit in a waiting room or in the back office for more than an hour when there are no or little patients in the waiting room, to begin with. The service is very good, but less selling and more patient attention would be fabulous!

This is my first visit to this Doctor, although this is not my first visit to this building. It is an edifice of professionals, mostly those in health care. There is a convenient valet service to whisk ones car away especially if running a few minutes late! These types of conveniences are useful as the Miami traffic can make even the best intentioned non tardy person stressed.
Unfortunately I feel the need to comment on Dr Juana’s total lack of professionalism as well as her complete lack of respect for other people’s time. I arrived a few minutes late full of apology only to realize that the Dr Julien had not even entered the building! I sat, completed the paperwork as a first time patient and waited. After a half an hour, and now noticing agitated patients approaching the window I too waited my turn, then made my polite inquiry. I was told that this dear special doctor with a waiting room full of patients had not even entered the building!!! The time was now 11:45. My appointment was at 9:50.
I tried to reschedule only to be informed that the next available appointment is in January 2016. My time is also very valuable and ought not to be abused by inconsiderate, inappropriate and exceedingly non professional behaviors so typical in this field.
The other patient people were offered to be seen by the PA. I declined. This is unacceptable and unprofessional on so many levels.
Additionally, the receptionist is rude, and offered no apology nor solution. Apparently this is common behavior by this Doctor as stated by the insipid little girl slouching in her seat.
Not on my time.
Oh, on top of the indecency, I have to pay five bucks plus tip, to the valet.

So I’ve always struggled with my skin since I was a kid. I was teased in school and was a major source of insecurity for me. I don’t know how many dermatologists I must have seen in my life– exzema and atopic skin sucks! It wasn’t until recently that I started to love my skin and really see am improvement and that’s because about a year ago I walked in Dr. Juana Julien’s Office. Her office and staff is truly top notch– thank you ladies! So if anyone is looking for an awesome dermatologist– check her out.

I have been a patient of Dr. Julien’s since I was 16 (I am now 31!) and am so happy I saw her when I did! She and her staff saved my skin.
Dr. Julien not only knows her stuff, but she is also very thoughtful. For example, when I went away to college in Boston she adjusted my skincare according to the weather I would experience there. Every move thereafter she has done the same. I trust the products and skin regimen she recommends whole-​heartedly.
She also has a great staff and my all-​time favorite aesthetician, Carmen. That woman will make you look and feel amazing w/​o causing any redness or scares after your facial. Truly sensational.
I took one star off for wait-​time which I think could be improved.