Movies At the Falls

Worst movie experience of my life… The whole building had a strong foul urine smell (including the theatre), we paid $ 13 for a screen so small it almost felt like the one at home, our theatre was not cleaned before the movie– ending with us having to clear our own area from popcorn residue, empty sodas, and worst of all BUBBLE GUM ALL OVER THE CHAIRS… By the end of the movie I had gum stuck on my arm, on my wife’s hair, her dress got ruined along with her jacket… We saw roaches, bathrooms were poorly maintained, and finally management refused to acknowledge any of this was a problem!!! STAY AWAY, drive down to south land mall if you live south or go to Kendall regal if you live north of the falls… What ever you do STAY AWAY FROM THIS THEATRE…

We like going to the movies here because we don’t have to pay for parking and we can grab a quick bite inside the mall before the movie. As far as movie theaters go, it’s expensive like all movie theaters these days. I recommending going a few hours before the movie so that you can eat before the movie. The theater has all the newly released movies and usually has enough theaters showing them.

Another DISGUSTING movie theater! If the movie companies wonder why they are loosing money it’a not the cost it’s the value; what you get for what you spend. The last few movie theaters I’ve gone too have been gross and this one is the same. I don’t even live around here but was hoping it would be better. It smelled like urine and feces in the theater so bad my daughter kept asking to leave. Stay away ;save your money because this place is abominable!

This theater is close to my house; otherwise, I would never go there. I went yesterday and immediately regretted it. I arrived at 12:15 for a 12:40 movie. There were multiple movies showing in that time frame. The concession stand was open but only ONE person was helping customers. The line was 10 people/​families long. Finally, someone opened a second line. By this time, there were at least 8 people in each line. The guy who opened the second line could not have been less enthusiastic. People in line were not happy. This happens every time I go there. The concessions are always a nightmare. WHY? I thought that’s how movie theaters make money? Why wouldn’t you do everything possible to encourage folks to buy food & drinks?
The bathrooms. (1) I appreciate that the cleaning person wants me to know the toilet is clean. However, I am NOT interested in using my hand to put the toilet seat down. Please stop leaving it up! (2) There were little rubber mats put in front of the sinks. Unfortunately, when water gets underneath them, they slide along the floor — the exact opposite of what you might want. I stepped on one with my right foot, the mat went completely under the sink, and I ended up hanging on to the sink while my legs were under the sink, where I banged my knee. It was very scary. Had I hit the ground, things would have gotten very ugly.
In short, if you have a choice, and you want to eat something or might use the bathroom while you’re at the movies, go somewhere else.

This theater has plenty of parking, but the lines at the concession stand are very long and the seats are not very comfortable. However, if you buy your tickets online in advance and sneak your own food in your purse, Movies At The Falls still is a pretty good deal.

This theater manager is a problem for the company.
I went in today, as is my wont, bought a senior disabled ticket, got my eyeglasses, sat down to watch a film which had really poor Metacritic review and to my surprise found nobody in the auditorium; it was empty. I was the only ticket holder. It was a poor to awful film so I started to text my friends and I took a film of the very nice, large auditorium, for my review. ZZZZZZZZZZZZzzzzzzzz, OK what happens at the end of the film?
I was assaulted by the General Manager surrounded by four ushers. I
It scared me and I was afraid because the manager demanded my phone. WHY? He touched me in a threatening manner and I was afraid. It startled me so that my heart began to overbeat and I have been in a cardiologist’s care for the past 10 years.
He grabbed me for my phone for reasons unknown. I demanded that he stop and leave me alone. I told him that an assault is carried out by a threat. It is both a crime and a tort and, therefore, may result in either criminal and/​or civil liability.
I instantly fled the auditorium.
When I collected myself I called the manager of my most favorite Regal and told her about the problem. She promised to inform the District Manager and that that person would call me right away. I had informed her that I was on my way to the police station to file a complaint, so she said she would act immediately.
As of now I have not heard a word. I spend a lot of time with Regal because they are, well, read read my reviews.
My partner is an attorney and is distressed, as am I.
A chain theater complex of 1,040 absolutely cannot treat the elderly and disabled in this fashion.
I don’t know what a judge will say, but I for one warn folks away from the staff hired at this Regal.

I would have to agree, for a mall of this caliber this theatre needs major help. Here on a Sunday afternoon and there is only one ticket window open and only one concession cashier open and long lines. Then enter theatre 7 and it smells like a bathroom. This is my first trip here in a long time and will be my last. I will enjoy my movies elsewhere

This theatre is the only one I come to for my movie experience. It’s convenient, ample and free parking. Lots of shops and restaurants in close proximity. The lines though are very long!!! My advice is to buy your tix on Fandango and get your movie sized candy at the drug store!!! Of course if you want popcorn etc then you’ll have to wait in that long line at the concession. During peak hours they really need to add more staff. Comfort wise; the seating is mediocre, I believe the movie theater at Southland Mall is more upgraded and comfy, but I don’t like the crowd that goes there.
I highly recommend the Falls!
I gave 4 stars for the long wait.

Can they please update this cinema. It smells like the 80s died there. But seriously it smells like mold. This cinema doesn’t match the mall what so ever. Whoever is the priority manager should look into a little re-​vamping.

The Falls is such a nice place, which is why I don’t understand why this theater is still so outdated. Honestly, the theater design or décor doesn’t bother me. What really bothers me is the old not so appealing smell. If the management staff could just spray something every once in a while or even just connect one of those little outlet scents… that would make things SO MUCH better!

I do have to agree with other Unilocalers in that the movie theater is a bit outdated and old. Yes the theater can use some remodeling and renovation. But that doesn’t mean you won’t enjoy your movie experience. Sometimes the old is worth while.
I used to frequent Kendall Village Cinemas. Yes it’s a new cinema with stadium seating blah blah blah. But try to go on a Saturday to a movie with your family. Be prepared to wait in line for ridiculous amounts of time. Not only for tickets but for snacks too.
Now I have Movies at the Falls. I have really come to enjoy this cinema. Most recently I came to see the Avengers on a Saturday, last minute, with my family. There was no line for tickets and no line for snacks. It was so smooth I didn’t have to stress. We got there 15 minutes before show time. We were able to find good seats without worrying if we’d be able to sit together or too close to the screen. We had ample time to buy snacks. Refills on the coke wasn’t a problem either.
Overall I’ve always had a great experience at Movies at the Falls and will continue to watch my movies here.
Another plus is that they have Haagen Dazs right next door!

The cinema itself is old & outdated. However the staff are very efficient, nice, and eager to help. They are constantly underemployed at the establishment and I feel bad since it’s the management & owners fault. I have been going to the falls since I was 5 years old, & not much has changed except for the movies, arcade games, and some of the LOYAL EMPLOYEES. I once left my wallet, returned two hours later for it to be returned with cash inside.
Also very convenient if live in pinecrest of Kendall

I enjoy coming to the Movies at the Falls since it’s smaller than most movie theaters and not a lot of people go there. I went to see American Sniper and the movie was packed but definitely worth it! The staff is always courteous and the bathrooms are clean (especially for a movie theater). It can get busy with families throughout the day but definitely nothing compared to other theaters like Dolphin Mall.

Very disappointed in this movie theater. The theater we were in was really small. I definitely expected more because of it’s location in The Falls shopping mall. Southland Mall has a nicer theater!

Like one other reviewer, I was shocked that a mall like The Falls with all its higher end stores and shops has such a crappy movie theater!
I went here on a recent Saturday night at around 10 p.m. to see a movie with a friend after we’d had dinner. The first thing I noticed after we looked at the board above the ticket window and decided on what to see was the huge, long line at the ticket window. I started looking around for a self serve ticketing kiosk and spotted 1 inside the door with no one around it. I was surprised, as many other cinemas (Lincoln Road, Coconut Grove, Sunset Place, etc.) have multiple kiosks in plain view of arriving patrons, and the customers at those theaters seem to actually take advantage of them.
The restrooms were a bit of a mess with toilet paper in one of the urinals, and at least one dispenser out of soap. When one enters at least a few of the cinemas, you enter from the back and walk down the aisle to get your seat. There is no stadium seating, the degree of floor slope from the back row of seats to the front is slight, and in all the seats, even towards the back, you need to tilt your head back to look up at the screen. It also seemed that the sound system and subwoofers were OK during the 20 minutes of advertisements and previews before our movie, but once our «featured presentation» began, the sound was actually not very good, with very little to no bass and low end. One good thing they do have is proper spring loaded and well padded seats that allow you to lean back… Which is a necessity here since you need to look up to see the screen.

Not a big fan of the movie theatre here. I rather go to Southland Mall and enjoy a movie there. The layout of the theatre is awkward. Normally the seats are at an incline projecting to the screen. This one has you almost under the screen and looking up. I do like the fact that you can only sit 3 in some areas or 4 instead of a whole row. They also offer an area for the handicap which makes it convenient for those in need of it. I rather not watch a movie here but who knows, if they offer better times I might force myself to go. Other than that, I’d rather not.

The Falls is a very nice shopping mall, one of my favorites in Miami and I don’t understand how such a rundown movie theater can be found there.
Carpets are old and stained, seats are not particularly clean and even smells old.
Food is ok.
I guess the big plus is free parking and being in a nice mall but I’d rather watch a movie at home than in this theater.

If you are an adult and like an organized experience where they actually ID people for RR movies then this is your theater! We always come to this theater since it is close to our house and is usually not that crowded like Sunset Place and Dolphin Mall theaters. Also, the crowd is more family oriented rather than a bunch of middle and high school kids.
Is it clean? Yes, but with some messy pieces of popcorn occasionally on the floor.
Are the theater seats comfy? Yes, and they rock which is nice
Is the layout of the theater practical? No, the isles of each theater are right smack in the middle of the theater. For people like me who like to sit in the middle, well you can’t since it is the passing isle.
Overall, good experience and it sure beats going to Sunset Place, Regal 18 in Kendall and Dolphin Mall! Better, more civilized crowd, less people with crying babies, small lines (no you don’t have to arrive at the theater an hour before to make a line), and friendly staff!

My second favorite movie theater. I just like sunsets AMC more because I live not even 5 minutes away. A lot of good memories here as a child also. And you don’t have to pay for parking which I love.

I like the fact that there is always parking, and it is free, unlike Sunset Place or Lincoln Road. I also like the fact I don’t have to deal with a garage where people are taking a curve at 30 mph while staying in two lanes (ahem, Sunset Place). Because there are only 2 cashiers, I recommend buying the tickets beforehand (
) and printing them, unless you don’t mind standing outside in the heat (and perhaps rain) to pay at the cashier.
If you’re hungry, Johnny Rockets is a hop and a skip away, and so is Haagen-​Dazs, among another option (crepes I believe?), so kudos for that. If you’re planning to go to this Regal theater, you should probably try to go in the evening, considering this is a hotspot for parents wanting to get rid of their tween kids for some peace, so like Sunset Place, it’s rather overrun by teeny-​boppers. As a result, unless you’re going to an «R» rated movie, you’re almost guaranteed to have the dreaded theater seat back kickers. The seats are also a bit scruffy, with the red upholstery cracking or peeling off in some spots. Might be time to update those theater seats…