Been to this location a few times. I try to avoid it as much as possible. The ladies that work in this location seem like they have never worked with people before in their lives. They are rude and don’t seem to care about their job. If you order from the drive thru, prepare to not get anything of what you asked for.
Gaby S.
Évaluation du lieu : 3 Miami, FL
There is not really much to say about this place since its just subway, but I think they need to fix the drive through window speaker. At least put a sign that says to come to the window. The first time i came here i mentioned this to the woman at the window and all she did was shrug. Not the best attitude, but its on my way to work unfortunately.
Lizzy C.
Évaluation du lieu : 3 Homestead, FL
Poor customer service when ordering through the drive through. The speakers don’t work so you have to order through the window.(No sign saying they speakers are out of order). Drove up to the window, waited 3 – 4 minutes, saw one of the two girls working notice me but never came to at least say«I’ll be with you in a second». I drove around again to make sure the drive through was opened. It was, the LED sign said so. So I drove around again. Waited 5 minutes AGAIN to be noticed. The girl that took my order had very poor English. I told her specifically«toasted meatball marinara with Swiss cheese». She then asked me «what cheese», I repeated again. Because I noticed she wasn’t understanding me, I then asked her in spanish«you’re toasting it right?» & she said«it doesn’t come toasted». So I had to tell her in spanish again«to toast it». Then the sandwich was done quickly. I don’t have a problem speaking in Spanish, but it is important the employees know good English for better customer service. If I wouldn’t have known spanish, she would have gotten my order wrong. This is my second time here. I’ll give it 3 stars overall.
Paola F.
Évaluation du lieu : 1 Buenos Aires, Argentina
I can’t stand the fact that I live right by this Subway. If you do not speak Spanish please do yourself the favor and do not even bother coming in. They don’t understand a word in English(which is okay I get it but who hired these people?) and when you don’t understand them they get mad and mumble God knows what to themselves. One lady alwaysss gives me the wrong change. Yes I’ve had many issues here and I still come because it’s the closest f****** subway. And I hate it.
Natasha R.
Évaluation du lieu : 1 Miami, FL
So displeased with the service here it’s not even worth wasting my time explaining everything wrong with this place tonight.
Vanessa L.
Évaluation du lieu : 2 Miami, FL
The drive-thru is slow reAlly slow I think maybe they need more employees because this can take u around 15 mt waiting.
Alexandros D.
Évaluation du lieu : 5 Homestead, FL
Order was super quick. Staff was very friendly. Meatball sandwich tasted AMAZING. Pretty much the average wonderful subway. Still my favorite place to grab a sandwich.
Kristine A.
Évaluation du lieu : 1 Miami, FL
I hate this subway. I will go anywhere but here. The staff does not know English nor do they try to understand your order. Once I went and I was outside waiting for like 15 min for them to take my order or even just come out and say hello or something. And it’s not even like they were busy with other customers. They were just inside chatting it up. I even honked my horn several times and all I got was a quick glance from the employees. My husband and I both with with customer service and we can appreciate when a job is well done. They then proceed to get my order wrong and when I tell them that’s not what I ordered they go and argue with me. I’m sorry– what happened to the customer being right??? I had to have the manager come in. I had ordered a foot long and she understood 6 inch. She wanted to charge me TWO6 inches because she messed up. I laughed in her face. That was ridiculous.
Bianca R.
Évaluation du lieu : 3 Miami, FL
They never get my order wrong. But I can’t stand that the drive through menu does not work nor does the speaker.
Freddy G.
Évaluation du lieu : 4 Miami, FL
I had lunch here this afternoon and it was great. I went with a toasted chicken breast foot long on honey wheat bread with spinach, red onions, black olives, sweet onion sauce, mayo, salt & pepper. All the toppings were fresh and tasty. One of the better subways around IMO. 4 stars. I’m a fan.