Wingstop

The wings are amazing. Perfect to take to go. The mild sauce is tasty and so are their fries.
Not a place for dessert.

I love the Louisiana Rub wings. The staff is friendly and the wings and fries are good and blue cheese. They can probably step it up on the cole slaw but, hey its a chain restaurant and the wings are really good. I can’t complain. I love me some Wingstop!

Solid if you are craving wings, fries or boneless wings and don’t have time to wait at a restaurant or bar. Love the BBQ here also.

I ordered lemon pepper wings and rolls. The wings had two sprinkles of seasoning and the rolls were cold. So cold, the bottoms of the rolls were stiff. like they were old rolls that had been reheated.
And the «manager» Gustavo said and I quote «well umm I don’t know what I can do for you. My hands were about to burn from holding the rolls».seriously? People pay their money expecting seasoned wings and fresh rolls… is that too much?
Why would I lie about having cold rolls? It takes double the normal time to place an order due to the language barrier and Gustavo simply does not care about the quality of product or customer satisfaction.
Horrible experience. First and LAST time.

I placed a fairly large order to be picked up at Wingstop. Because of poor web site design, placing an order online was impossible for orders of $ 32 or more. I called the location and was immediately put on hold for a few minutes. The woman who took my order seemed unfamiliar with both the menu and the order-​taking process. The phone call lasted 10 minutes for ordering about 5 items.
I figured that the one upside of the world’s slowest order-​taking would be an accurately written order. Of course, believing this was as foolish as ordering from Wingstop in the first place. My name and order were called after I had arrived at the location, and I was given two large bags with my receipt. The bags were stapled closed, so I did not notice that the entire order was wrong until I returned home. The receipts on and in the bags had my order and information, so I called the restaurant again. The same woman who took my order answered and told me that I had taken (not been given) another customer’s order, and that mine was still at the restaurant.
I drove back to Wingstop – a 15-​minute drive each way – and was given a meal that had now been sitting in its flimsy styrofoam container for close to an hour. Then, as if this weren’t galling enough, the same woman asked for the incorrect order to be returned. Thankfully, I had brought the incorrect order back with me, because the woman took the bags from me and summarily threw them in the trash. I’ve gotten the occasional wrong order from restaurants in the past, but never have I been asked to hand back an order to an employee who just drops it in the trash immediately.
By the time I arrived home, it had been over an hour since I picked up the incorrect order, and my actual meal had been sitting (steaming may be a better word) in styrofoam containers stuffed into a paper bag. The orders of french fries weren’t even covered, just placed in paper baskets and dropped in a paper bag. The ranch dip was the warmest item in the meal, and tasted as though it had spoiled. Most of the order was inedible and, as one should expect, tasted like food that had been sitting out for over an hour.
I have never had a worse experience with a restaurant. I was given the wrong order, blamed for taking it (my order was quite a bit more expensive than the incorrect one), brought it back, watched it thrown into the trash, and then got my soggy hour-​old meal.
I cannot stress enough the frustration and horror involved in ordering from, dealing with, and being near Wingstop.

The wings and boneless buffalo wings here are ok. Truly, the wings are, well, wings. The sauces are what make a difference and I have issue with the mild and original hot sauces at wingstop. The mild sauce is way to buttery. Really, your already fried wings will be a sitting in a pool of butter with some spices sinking to the bottom — no bueno. I know that wing sauce is made with a fair amount of butter, but this one has so much that the sauce even separates. The original hot is much better but the flavor is a bit to vinegary for me, but my DH loves it that way. That is more of a personal opinion.
Service is decent, though the young lady at the counter did fail to remind me on a special night that the wings were on sale if I bought them separately (that’s just courtesy). The tables tend to be a bit sticky. A nice little benny is online ordering and they’re usually ready at the indicated time.
I am a big fan of the fries. Fresh cut with a sweet & spicy seasoned blend. They have a unique flavor and really improve the experience.
I am definitely getting the sauce on the side so that I can control the flavor experience from now on. If only they added some grilled wings to their menu ;) ;)

They do have good food there but my experience was really bad. I was one of the customers that ordered early morning for a night time pick up for he boxing match. My pickup time was 9 pl and i ordered around 3 pm. when i arrived it was like a hell inside. Hectic and bunch of people trying to rush orders… My food was ready around 9:40 so i did not understand what is the difference between ordereing ahead? In addition a piece of advice to the owners of this place. Your staff is not good enough to handle large crowrds like yesterday. Now you are not going to get this kind of crowd every weekend but when you do i suggest having a small staff meeting for you with your staff. Try to explain them to be nice to customers. Dont talk from their behind etc… If you want more i can tell more but i dont think this is the right place. Last night this business was full and busy which is good but the customers that i chat were very unhappy with the experience.
Again the food is good probably one of the best wing i ever had in miami. But if i go again i wiuld check the calendar to see it is an ordinary day so that i grt my food on time…
cheers!

Great food and great wings! They have some of the best wings in town. They always hit the spot. Fries were on the soggy side but would still come back. Friendly staff makes for good customer service.

Food is great. Service isn’t that perfect though. Manager is a major asshole will not even look his clients in the face. Food is worth dealing with him though.

Food is delicious but for the amount of food i think its pricey. But perfect for get togethers where everyone would chip in

This place is pretty average. the chicken strips were hot — that’s the only good thing I can think of. The fries were limp and had a sweet/​sugary hint to them — odd. The girl behind the counter was polite, which was appreciated. It was an average choice for a quick lunch but I won’t be returning. You get the same chicken and much better fries at any drive thru — and I avoid fast food. (My boyfriend likes wings which is why we went.) Nothing special in my opinion

OMG wow Wing Stop is the best place to get wings and I mean really. I went to Wing Stop today for dinner with my husband and my son and we were really impressed with the food. The staff is extremely friendly and are very smart. We ordered the Parmesan and Teriyaki chicken wings with Fries and they were so good. Best place to get wings

2 stars because the owner or manager Gustavo refused to accept the Unilocal check in coupon for the 5 free wings. The food was fine, ordered boneless mango habanero wings. They slacked me on the sauce, the wings had It drizzled on instead of being covered in it. Took approximately 15 minutes to get my wings. Im not coming back.

Nice to walk into a restaurant in Miami and the staff is epic, thank you for such exceptional attention.

Not bad. Not the best not the worst they have lots of flavors and the boneless wings are good

My sons favorite wing stop! Natalie at the counter is great when it comes to customer service. She was very kind to my children and that means a lot to me. It’s hard to find good customer service nowadays and Natalie is a natural. Keep up the good work!

So i was craving wings and decided what better what to look for a delicious place that focuses on making wings than Unilocal?!And I don’t mean a sports bar that sells wings, no. I wanted a WING place, so I found wing stop. The free seasoned fry offer also enticed me to choose this place haha.
It’s a small restaurant in a plaza, the front is as big as a cold stone and I didn’t think there would be seating but there were actually a few tables inside. I was totally digging the 90s feel on the table decoration! Pretty cheap too, only $ 25 for 30 wings. OH AND BEWARE, this location doesn’t accept the free seasoned fries offer that Unilocal has. I normally don’t complain and let things slide but for some reason… I felt like testing the manager to see how far he’d go for customer service. So I complained. I felt kinda bad. But he DID end up giving me an order of regular fries on the house.
So I ended up waiting 15 minutes for an order of 30 wings which was a mix of the Louisiana rub and hot buffalo.
Hot buffalo: not spicy at all, so don’t expect spicy even though it was above average on the spicy meter. The buffalo was bursting with flavor though! Super zesty.
Louisiana rub: Cajun mixed with Parmesan. DELICIOUS! Oh my laaaawwwddd! I was incredibly happy, everyone must try this flavor! It wasn’t hot at all, just a delicious blend of Cajun with the perfect amount of Parmesan. After eating a fewof these though, they started to taste just salty because they got cold.
Anyway, still dericious. :3 great value for the price!

The employees were super nice and the wings were great! They have the best lemon pepper wings hands down! The place is clean and the employee cleans up the table as soon as someone leaves to make room for new customers.

Service was on point. Location was very clean. Tried the boneless wings with Louisiana Rub and Sweet Chili Lime. Awesome!!! Would defenitely go back.

We went to this place by reference from someone.
I can only say that I was very disappointed. We ordered a little bit of everything to sample. The sweet potatoes were undercooked, the wings had a considerable amount of oil at the bottom of the basket, the second flavor of wings had no taste whatsoever and although the girl at the counter was very courteous there was no one“on the floor” to make sure we had everything we needed.
We’re never going too this place again unless someone else pays the bill.
There are other places in Miami that make much better wings than these.