Ocean State Laundry

Brought my comforter here to get cleaned. When I came to pick it up it wasn’t ready yet. They had explained that the stuffing in the comforter bunched up when they tried to clean it (which is what I wanted to avoid happening in the first place by bringing it to a dry cleaner). They proceeded to open up the stitching and — without consulting me first — brought it to a tailor to re-​sew the stuffing. I did not know about this until I was told it was ready to be picked up. Brought it home, opened the bag and the whole comforter REEKS of musty cigarette smell. It took me several days to finally get in touch with the owner and they refused to reimburse me for the damage and tried blaming it on the manufacturer. The owner also tried to claim he didn’t have a chance to check the blanket before giving it to me, even though I was told it was ready and was wrapped up in a bag. They «re-​cleaned» it, making it smell like they dumped a bunch of Febreeze on it, and did not reimburse for the cleaning. After all of that, I just rewashed at home twice to get the Febreeze smell out. Do yourselves a favor and spend the extra $ 5 at another cleaners who won’t tear apart your things and return them infused with cigarette stench.

I stopped by today. I was pleased and impressed.
Several washers and dryers take plastic! I don’t tend to have a stash of quarters, and rarely carry cash-​so having washer/​dryers that take plastic is a huge benefit to me.
I managed to fit my nearly month’s worth of clothes (yeah…that was the motivation for going there) into one massive 9 load washer. I split them into two 5 load washers as well. Total time: 50mins including wash and dry.
The place was clean. The machines worked well. The staff members were friendly.
The prices seem reasonable to me. Before moving to Rhode Island, it seemed like $ 1.50/load was pretty standard for wash and then about $ 1/​load for dry. The 9 load washer for $ 13 or $ 13.50 was a deal. The 5 load dryers for $ 1.50 were awesome.
I’ll be back… in less than a month.

NOT THE PLACE TO SEND OUT SHEETS FOR PRESSING! I work on a yacht and we needed to send sheets out to be washed and ironed. They were nice enough to pick them up the same day and return it the next. This all sounds great until I got them back! I sent the sheets out in large ziplock bags with labels on them to indicate size and quantity, in strong shopping bags that the boat uses for large shopping trips to the supermarket. I figured that they would have the common sense to put the sheets back in there and return them to us the way we’ve organized it so I don’t have to spend another 30 minutes opening each set to see which bed they fit. BUT NO! Our sheets arrived in clear garbage bags, not labeled and the king size sheets were badly ironed and a duvet cover was not pressed at all!!! DO YOU THINK I GOT MY BAGS BACK??? FYI… NO! The delivery person promised me that he will drop them off the next morning. WERE THEY DROPPED OFF? OF COURSE NOT! Called them a few times and they had no explanation but that they are trying to get them. HAVE I HEARD FROM THEM AGAIN? NOOOOO… BUT WHO CAN BLAME THEM? THEY WERE NICE BAGS! THEY PROBABLY THOUGHT… LET’S JUST KEEP THEM AND HOPEFULLY THEY WON’T NOTICE!!! Now I have to go to the store and get a million small plastic bags to pack away 3 shopping carts full of stuff and drag them into a cab then onto a boat. SO THANK YOU FOR STEALING MY BAGS AND DOING A MEDIOCRE JOB ON OUT SHEETS!
Y A C H T C R E W B E W A R E !!!

My husband used this laundromat while we were waiting a few weeks for delivery of our washer/​dryer. He was very happy with his experience — machines were clean & customer service was excellent. He had a problem with one of the machines & the person helping him moved the clothes from the bad machine to one that worked while he stepped out & even put in money for it, not wanting us to pay for the inconvenience. They were overall very helpful & we will definitely go back when needed. Highly recommended!

Woohoo! As good as it gets! really is an understatment as this is really the epitome of what a business should model altogether. Friendly employees that are eager, professional and appreciate clients. Also, clean environment and safe location. Was surprised to find owner working the register, folding clothes and cleaning machines. I must say I am not from the area but will return to do business with this company.

Stopped in twice recently while in town for the military. Greeted by a handshake from the owner, which is something you don’t see too often nowadays. When I walked in I saw him wiping and cleaning the machines in the self service section. He obviously took great pride in the business; the place was immaculately clean and well run. I won’t go anyplace else when I’m in town.

I’ve been coming here since I first moved to Newport in August. The hours are great as they’re 24hours for self service. I typically come on Saturdays or Sunday’s and only once ran into a busy time where I needed to come back later. Even the women who work here said it was unusually busy that day. Speaking of the employees. They are extremely nice and helpful and keep the place extremely clean for the amount of people in and out. One of the major plus sides is half of their machines takes credit cards! No more scrounging for quarters! Make sure to have them show you how to work the dryers as there are additional options for minutes you want. I’ve never used the drop off service but I’ve watched them do it. They seem to have quite the system and fold everything. Compared to some of the other laundromats nearby this place is definitely above and beyond. They also have a nice sitting area with a TV, magazines, vending machines for snakes, and drinks… I recommend this to anyone local or even visiting needing laundry done! [more reviews under Ocean State Laundry– Same Place]

Clean, well lit laundry, right on the main drag. Plenty of high quality machines, I’ve never had to wait to wash or dry. There are two change machines that take $ 1, $ 5, $ 10 & $ 20 bills and give quarters. Vending is limited but there is a soap & soda machine if you need a drink or detergent. I see wifi but its locked.
A normal load wash cost $ 3.75 with a dryer starting at $.75. There are larger machines to wash and dry larger items, looks like they take a good size comforter or such.
A previous Unilocaler commented on the laundry lady so I will also. First of all she’s an older gal working in a laundry mat, what do you expect? Gloria Vanderbilt? Yes, she’s different, but if you need help she’s right there to help; I think that’s why she watches you, she wants to help. She also will do your laundry for $ 1.35 a Lb. which makes me wonder why I’m sitting here writing this and not having her do it???
So, why five stars? This place is very clean, great machines, a helpful attendant (despite weird factor), has a newer tv and right next door is a great place to get a sandwich and ice cream; Newport Creamery.

VERY clean facility, very cool temperature inside. Staff friendly and helpful! By far the best laundromat that we have found here!

The women running the place are very bossy. Every time I come there, they tell me what washer to use and what dryer to use and are not very nice. They did not see how much soap I used but still have the nerve to say I put in too much, without knowing. They don’t tell any of the women that come there how to use their machines but for some reason they must think because I am a man, I never did laundry before. They don’t do it in a nice well-​meaning helpful manner. I have been doing laundry for over 30 years and I don’t need two women telling me how to do it. They are just not very nice. Unfriendly and nasty

Good laundromat, usually one of 3 women who work there are there 7 – 7. 2 of the 3 are fabulous, always friendly, and always helpful… I have learned to just avoid the other one who always has an attitude, hiding behind the desk, texting on her cell phone. Lots of washers and big dryers for self serve. I’m in and out in just about an hour which is a real treat! Always clean and has an okay sitting area with a TV to watch. I have no complains except the lady with the major attitude problem! :)