Bad service and the store was very unorganized and a mess. I couldn’t find the correct size or get assistance
Nahom T.
Évaluation du lieu : 5 Jersey City, NJ
Was initially disappointed with an employee but the manager Ty was wonderful. He made sure that all our concerns were addressed and got our suits ready on time. The lady that does the tailoring is very good. I recommend asking for him specially if you have a tight timeline. Overall experience was great.
Patrick B.
Évaluation du lieu : 1 Odessa, TX
I went here to get a suit for my wedding. The customer service was beyond terrible. The workers were condescending and impatient. I could actually hear the workers from the dressing room making snide comments about other customers. Once I decided to take my business elsewhere, I told them and they immediately dropped the act and became completely disinterested in speaking to me. So I went to the midland Dillard’s where I was treated with respect and got amazing service. Walked out with a beautiful suit and new shoes. Glad to give my money to the sales people at Dillard’s, who are actually decent humans. If I could give this place no stars I would. I will boycott this location from now on. I suggest you do the same if you want actual assistance from someone who will treat you like a person.
J B.
Évaluation du lieu : 1 Midland, TX
The customer service at this store is so terrible. The employees are terribly unfriendly and unwilling to be helpful. They seem irritated when you ask questions Or when you ask to try on another piece for another size they literally almost roll their eyes at you while going to get it. I mean considering that most trips to this store include spending several hundred dollars the least these employees can do is be friendly and helpful. My husband and I have been forced to shop here a couple times for needed suits for him and everytime we leave mad that we just gave money to this awful place. The managers at this place really need to make some changes. Businesses have the obligation to serve their customers with respect. This town is full of businesses that take advantage of people. And all over this town the employees at businesses treat the clients awful and this establishment is just one more of those places.