Not a good massage. When I walked in, one of the front desk girls being on her cell phone was the first sign. Not relaxing and the entire time I was just waiting for it to be over. Didn’t seem like she knew what she was doing at all. I like deep massage but this was painful. Have $ 60 left on a gift card but I don’t think I’ll even be going back to use that. If you want to get a massage at a «chain» place, Massage envy is much better. Staff and environment were much more impressive.
Kate D.
Évaluation du lieu : 2 Richmond, VA
@Mike V. Thanks for getting back to me. The fact that your responded says a lot and I would likely give you another chance if I still lived in the area. For others in RVA — it’s impressive that ownership replied and that is usually and indication that there is true commitment from ownership to providing a positive customer experience. Good Luck Mike V. I’m a fan of continuous improvement.(Mike V. create a google alert so you can see comments like these and respond more quickly!)
Kari W.
Évaluation du lieu : 4 Chesterfield, VA
I had an excellent experience here! My husband bought me a groupon for our anniversary. I was in desperate need of a massage(we just had a baby a few months ago and I just started a new job, so I’m just a wee bit stressed!) The atmosphere is very relaxing and the staff is very friendly and keep you at ease. My therapist was wonderful and I wish I could remember her name. I was treated to a first rate massage. She worked on all my problem areas and I came out feeling like a wet noodle(in a good way!) in the end I was relaxed and refreshed.
Meredith A.
Évaluation du lieu : 1 Burke, VA
Worst experience ever. Masseuse FEELASLEEP! Young lady at the front desk was incredibly apologetic. I will never use this place again or recommend.
Terri G.
Évaluation du lieu : 1 Midlothian, VA
Had a groupon for a 60 minute massage– received 40 minutes. The receptionist(Angie) at the front desk was very rude when she informed me that the therapist I had booked with was unavailable. The therapist I had was very good, but only gave a 40 minute massage. I asked about the shortage on the way out and was given a BS reason about scheduling as i was 10 minutes late. There were no other clients waiting, so the excuse was not valid– and what about the other 10 minutes? Did not receive a call reminding me of the appointment to the therapist change. Would never go back– this is like the McDonalds of massage.
Laura S.
Évaluation du lieu : 4 Princeton, NJ
Had a great(Groupon) massage here today with Katherine. I would def go back!
Kelly A.
Évaluation du lieu : 5 Midlothian, VA
I’ve never had a bad massage here. Every therapist does an amazing job. Jimmy, Jeff or Rose are the best! Ask for one of them.