McDonald’s

I updated my review of Mililani Mauka McDonalds and decided to come back to this one as well since the original was written directly after a bad experience and I was really irritated when I wrote it.
In reality I think this location should have a 2 star review just for its day to day operations, and here’s why.
The Walmart McDonalds isn’t really. .. a McDonalds, I mean it is but at the same time it’s missing a lot of the things that a normal location would have. There is no Wifi since they share the building with Walmart which also means there is no Nintendo Zone.
Apart from that service here does tend to get pretty hectic, we’ve had to wait a ludicrous amount of time for our food on more than 1 occasion and the staff can be quite inattentive sometimes, leaving food on the pass or placing it on the counter but forgetting to call a number out so people just stand there staring at it.. . wondering…
The service seems to get really bad in the late night sometimes while the staff is stripped down to the bare minimum, especially if a ton of nerds decide to show up and swamp them.
One very good redeeming factor here though is the management staff, the managers are awesome and are very talkative and professional.
It’s not the location I would come to first if my friends wanted to go to McDonalds. .. but if we did end up here.. . it would do.
For now, Walmart McDonalds gets my 2 star review.

We have never had a good experience here. We come here a lot when we do late night Walmart runs. Late at night they only have about two employees working (slower then I have ever seen at any McDonald’s). Today takes the cake though here, I waited in line for about 15 minutes behind two women who were trying to use a coupon. There were two managers present but would not assist the struggling employee. Finally after about 15 minutes one of the managers opened another register. There were 5 other employees basically standing around. I just don’t understand how hard this could possibly be…

I’m a bit sad that they don’t offer wifi (please correct me if I am wrong. i don’t see any wifi options that you’d normally see for a McDonald’s).
I enjoy coming here because it’s somewhat close to home (30 minute walk) and there’s a lot of seating.
Most of the staff are friendly. Some of the cashiers lack proper customer service. When I worked at a restaurant, I was told to ask questions like, «How may I help you?» or, «Hi, what can I get for you today?» Not no eyebrow lift/​lip pucker then say, «What do you want.»
I rarely ever get old fries, so that’s a great thing. The food is usually made the way I order them. The managers there are really good!
I must warn you that sometimes late at night they don’t sell meat or something because they take that time to clean the grill and whatnot. If you are trying to find late night food, this is a place to consider since it’s 24hrs. However, please keep in mind that you run the risk of not being able to order meaty stuff lol. (But not to worry, there’s a bunch of drive thrus around the area as well as a Zippy’s, too!)
Cash and card is taken, although I’m not sure if American Express is accepted there.
Being that this McDonald’s is located in Mililani Walmart, there is a lot of parking available :)

This location was convenient being it’s in WalMat but I usually avoid the Mickey D’s locations without a drive thru. I like my classic Coke and the locations that you fill your own drinks are not monitored like the drive thru drink machines. This locations coke dispensers had really flat soda. A real bummer. Otherwise the food was good.

Today, I ordered a chicken wrap first time. It seems like needed some spice in it so I asked one of the manager looks like lady for a spicy sauce. She says «What» «What sauce? What are you talking about?» Is this their way of customer service? No star here.

Wish I could give it NO stars! This ridiculous place had me waiting 20 minutes for my 1 value meal and 1 kids meal. LITERALLY 20. As I watched others behind me grab their food I kept watching the employees like a hawk and then I caught the second that they realized they somehow missed my order. Here I am with a fussy toddler in tow, I was really starting to get pissed off. They finally tell me «Oh we’re waiting on your fries» yet I see others grabbing their meals (with fries). So I got my order FINALLY and there was a chocolate milk beside my order so I assumed it was the one for the kids meal. I told them that was pretty ridiculous to wait 20 minutes for my food and as I go to grab the milk, the MANAGER tells me no that’s not yours, yours is in the bag. Her tone pissed me off more. I asked her if she understood why I’m upset and how my groceries were going bad and that unfortunately Ill have to leave a bad review. She tells me «Go ahead, that’s fine.» So I head out of there with my cranky tot and food and make it out to my car (this location is in Walmart) only to realize my nuggets arent in the bag for my meal and THE CHOCOLATE MILK isn’t either! I was livid. I had to get my baby out of her car seat and truck all the way back into Walmart storm into McDonalds to tell that POS that my food and milk were missing and that the one that was placed beside my bag WAS indeed mine. She couldn’t have cared less. I asked her for corporate’s number so I could call right now and she said she didnt have it on her. I hate you, McDonald’s, and the shitty people you put in management.

They only serve two items is what I was told by the server without excesses or reasons, Chicken McNuggets and McChicken sandwiches. When I asked why, he said… «Because that’s what we have, are you going to order?»
I guess it’s a good thing that was my first visit so I didn’t get used to any sort of service or pleasant team members with any sort of customer service.

mixed berry smoothies! hot, fresh french fries (with a side of honey mustard for dipping!) yum yum yum!
mickey d’s, thank you for being open 24 hours, especially at the weird times i frequent walmart.

OPEN 24 HOURS! Yes, the McDonald’s inside WalMart Mililani is open all night.
I tried their chipotle crispy chicken snacker thingie. It was good, but the sauce was only on one side of my snacker. The fiancé reported that his chipotle snacker had evenly distributed sauce. Small fries were perfect. I forgot to order BBQ sauce to eat with them, though. Use this information for all your middle of the night, covert eating-at-McDonald’s operations.