Robert Scarr, MD

I was just looking up Dr Scarr’s phone number for my pharmacy and saw the negative review. He has been my primary care physician for the past 5 years. I want to say that I have been very happy with him. He knows when to laugh and when to get serious which I appreciate. He has gotten me through some tough health situations. I have recommended him to others and still do.

Never make an appointment with this Dr. I went to see him because I had recently moved to the area and was looking for a primary care physician. He had the soonest opening. Until this appointment, I have NEVER filed any kind of a formal complaint against a medical professional (and there have been a couple times that I thought about it). After my appointment with Dr. Scarr, I went straight home and made a complaint through The Everett Clinic’s customer service website.
More concerning to me than his general lack of respect and professionalism were the following:
1. He did no more than make a cursory glance at the medical history I had just provided to the assistant before jumping to several (incorrect) conclusions about why I was there and how he wanted to treat me.
2. He made multiple out of date, incorrect, and potentially dangerous statements about the treatment of Hashimoto’s thyroiditis (a specific autoimmune thyroid disease). And made some rude remarks about my concerns being cosmetic in nature rather than truly medical.
3. He doesn’t understand depression and the need for pharmaceutical treatment. Period. And he is insensitive when discussing it.
I left in tears and absolutely furious. Most telling to me was that when I scheduled a follow-​up appointment with a different doctor the receptionist didn’t bat an eye and signed me right up with a primary care physician that hadn’t been accepting new patients when I called three days before.