I needed to have three pieces of jewelry worked on — two bracelets and a ring. The first bracelet needed to have links removed to be made shorter; I needed to have a ring resized to make it larger, and the second bracelet needed to be repaired — as it got damaged while being worked on at another jeweler. Steve and Sue were both very helpful. Steve looked closely at my bracelet and suggested several options in order to best achieve the look of the original design of the charm(a heart.) I was very happy with what Steve was able to do with the charm on my bracelet; it looks beautiful and I’m so happy to be able to wear it again! Steve recommended using a laser to resize my ring, due to the intricate design. He reviewed the additional cost involved to be sure I was OK to proceed. You cannot tell at all that my ring was resized, and it fits perfectly now. I will definitely go back to Matero, not just for repairs, but also to look at/purchase jewelry; they have a beautiful selection to choose from. I highly recommend this jeweler, and look forward to remaining a loyal customer. They definitely have earned a five star rating! Thank you Steve and Sue!
Bill F.
Évaluation du lieu : 5 Somers, NY
Why am I not surprised that Matero Fine Jewelry has all 5 Star reviews? Because they are the best of the best ! ! ! Steve & Sue are total gems(pun intended.) We were referred by two close friends and they were spot on. When you arrive at the shop you will be greeted in a kind and sincere fashion. This husband and wife team are super knowledgeable and helpful, you can even get great restaurant recommendations(they gave us 2 or 3 places that have become favs for us.) In the past two months I bought a beautiful diamond piece that is on a gold chain, my wife had it on her wish list there. It is so beautiful and well crafted. Then I bought diamond jackets for the wife’s stud earrings. The Matero’s are so likable and honest that I can’t recommend them more strongly. I never bought my wife much jewelry because I felt I was always getting«taken», at Matero’s they are so honest and accommodating that I feel like getting my wife a new piece of jewelry every month. Boy! Will she be happy to read this review. Happy Shopping and to all my friends and family a blessed Christmas and a healthy New Year.(with lots of baubles from Matero’s of course)
Patrick W.
Évaluation du lieu : 5 Fieldston, Bronx, NY
I found Matero jewelry store by doing a Unilocal search and checking out the reviews there. I was not disappointed in what I found, folks were courteous, helpful and I would highly recommend this jewelry store for anybody in need. They were a pleasure to do business with.
Jason S.
Évaluation du lieu : 5 Fishkill, NY
I was referred to Matero Jewelry by a close friend when it came time to buy an engagement ring. Steve and Sue worked closely with me in making sure the ring was exactly what I was looking for and my now fiancé absolutely loves it. They went out of their way to make sure I had the ring by a specific date and everything went perfectly. I would definitely recommend doing business with them!
Lesley F.
Évaluation du lieu : 5 New York, NY
We found Sue and Steve after my fiancé’s family gifted him his grandfather’s wedding band. The ring was rather large and we decided it would be nice to use the gold to make two bands, one for each of us. I reached out to several jewelers in Manhattan(all who refused to even look at the ring and see it this was a feasible request). After feeling somewhat defeated my mom connected me with Matero Fine Jewelry. We were able to email back and forth until I had time to go in and see them. They were able to complete our request in a very timely fashion and were incredibly sweet and nice to work with. The rings were perfect and we cannot thank them enough for fulfilling such a meaningful request!
Drew M.
Évaluation du lieu : 5 Briarcliff Manor, NY
I recently purchased my fiancée’s engagement ring from Steve and Sue. The ring is beautiful, the diamond was immaculate and the service from Steve and Sue was friendly and helpful. My fiancée and I are both thrilled at the quality of the craftsmanship and the service that we received from Matero and will definitely be going back for our wedding bands in preparation for the big day. Steve was very knowledgable about all things diamond rings and made the whole process personal and very comfortable. I would definitely recommend Matero for any jewelry needs and most especially for engagement rings. Thank you Steve and Sue!
Jason F.
Évaluation du lieu : 5 Madison, NY
I had a great experience with Sue and Steve. They were both extremely helpful and patient. Amazing service and reasonable prices. Highly recommended.
Kik A.
Évaluation du lieu : 5 Tarrytown, NY
I went to have my engagement ring resized here. They did such a great job! The work is excellent. They also had told me it would be ready in two weeks but it was done one week early! The owners are honest and kind. I would recommend them without any reservations. They also are upfront with what you will be getting no matter how insignificant the information is. They mentioned I might see a seam in the resize, and when I got it I didn’t even notice anything. However, I loved their honesty from the get go. Recommend 100%
DAVE f.
Évaluation du lieu : 5 Purchase, NY
I’ve been a customer for YEARS… the most honest people you’d ever meet. Friendly, professional, fair, never«pushy». We had them craft our wedding rings from our own designs, but have also bought from the GORGEOUS jewelry they have in stock. We’re always beyond satisfied with the work they’ve done. You won’t be disappointed!
Chris G.
Évaluation du lieu : 5 Briarcliff Manor, NY
I have used Matero on several occasions and have never been let down. The husband/wife combo are just absolutely great! I first found them when I needed a couple of watches fixed and a school ring resized. Steve had them done very quickly at an extremely reasonable price. I was almost in disbelief at how reasonable he was. The next experience I had with this shop was much more important. I came here to get an engagement ring for my girlfriend of four years. I am not sure if women understand how hard it is for a guy to buy an engagement ring, especially if it is going to be a surprise. Steve NEVER rushed me one bit. It took me about 3−4months of «investigating» and working with Steve and Sue, playing with designs, and stones, and really learning about the process. I would spend hours in their store talking to them trying to make sure I had the«perfect» ring and they never once tried to hurry me out or rush me. They spend so much time with me and my now fiancé, without question, LOVES her ring. We will also being getting our wedding bands from them. They will also be the only ones to fix and clean anything I have in the future. After my family heard about my experience, all of them now use and love Steve and Sue for their jewelry repairs and needs.