Sleep Train Mattress Centers

Went into sleep train today and was greeted by Ryan R. He was absolutely amazing! Extremely helpful with what kind of bed we were looking for, our prices, helped us see how much credit we were approved for and how many months interest free financing was available for us. He was very knowledgeable about different mattresses and was very professional. He even guided our son to the kids play area so we can focus more on what bed we wanted. We walked out with our dream cal king bed from beauty rest hybrid! He also walked us through the financing, charges, delivery process and guided us through the warranty as well. If you ever need a mattress, come here and look for Ryan! Great customer service and experience with him!

Dreaded to shop for a spare room mattress. Happen to spot this Sleep Train Store on my way to Fremont, so I stopped in. I showed Mike M. my Macy’s add and he showed me some similar mattresses and beat their sale price. In and out in less than 20 min. Mike knows his mattresses. Received my nice mattress today right on the time they said.
Thanks Guys.

We were looking to get a firm mattress which is not very pricey! Here we are, at Sleep Train, Milpitas and meet an awesome lady working there named Taylor. She understood our needs right away and helped us making the decision in a very subtle way. We were in n out in no time! I would highly recommend the store.

Went in today 12/​22/​2015 to get a mattress replaced was helped by Mike Montoya one of the store managers. Not only was I able to get my mattress replaced and upgraded he helped me pick out a matress cover as well and eveything delivered that day. Thank you soo much Mike and my poor broken back thanks you as well!

This review is for Ryan, so my broken box spring has been giving me incredible back pain and I knew I had put off replacing one for too long and had to get one. I visited so many stores, and none had any full size box springs on hand and I would have to wait 5 – 10 business days for them to receive it and for me to go and pick it up. 5 – 10 business days is too long and would have caused so much more lower back pain than I’ve been experiencing. So I called sleep train in McCarthy and Ryan picked up. I asked if he had any in stock and he said he’ll Check, he said not currently at his store but he will call stores around the area to see who has any in stock. Ryan called me a few minutes later and said that none had any in stock since full size beds aren’t as common nowadays. Disappointed I though t I was gonna have a horrible nights sleep, but Ryan said if I can maybe only sleep on it for one more night, and that he can order one and have it sent to my house the very next day! Yesterday Sleep Train came to my house and dropped off my new box spring and even offered to take the old one. Other stores said it’ll take a week or two and I’ll have to come and pick it up myself at their location. Ryan had outstanding consumer service during everything, and thanks to him, I was able to sleep back pain free, and I’m very thankful for that

Thank you Eric!
We love our new bed, got the Sealy Diamond Supreme Firm. Eric took his time in explaining the different types of beds for our individual needs. He let us «test» the different brands and made observations and recommendations based on our sleeping styles. We never once felt pressured to buy a mattress, Eric simply guided our decision making process. In the end, we came back after a few days to buy one of the mattresses Eric suggested! Taylor helped us make the purchase and she threw in two «stomach sleeper» pillows for free that we couldn’t decide about in-​store.
The delivery service was also stellar. The two delivery guys were super friendly and wore shoe covers inside our place. They whisked away our old mattress and setup our new king size. It was very quick and easy. Couldn’t have asked for a better experience.

Michael was very helpful. Found just the right mattress set and it was delivered the next morning.

I went to the sleep train mattress store to check out a mattress that had an awesome deal. Randy was good to match the online price for me and sold me the mattress for the online price. Satisfied with his service.

Excellent service, I felt welcome to this store when Nicolle introduce her self, to assist us with any questions, great personality and professionalism, in less than half an hour I made my purchase a memory foam mattress set for dad, now he is happier enjoying pleasant sleeping nights, thanks to Sleep Train and the great store manager assistant Nicolle.

Buying our very own mattress for the first time was so easy! Thanks to Nicolle who helped us out and made our experience smooth and easy :) Going into sleep train, my boyfriend already did researched on what bed we were gonna get which was the tempercloud. We tried it out and it was like I was literally sleeping on clouds ;) haha. But anyways! Nicolle was very informative on the beds and I loved that she just made us feel very comfortable. We got bought our bed yesterday and got our bed today! Love that it was delivered to us so fast. Now as I am writing this review, I am laying on my new tempercloud bed and it’s amazing! If we ever come into trouble with our bed, definitely will be calling Nicolle for customer service and help. THANKS SLEEP TRAIN! :)

First walked in and the place was dirtier than we expected. I would bring your own pillow while trying the beds. Same day delivery, not a chance, was delivered in 4 days. Price ended up being much higher than what we were initially told. Bed started sagging within 6 months. Overall I will never make a purchase from Sleep Train and would advise to just buy somewhere else.

My Brother and I came to this store to look for the right bed that he needed. The store associate name Richard Santibanez is very helpful, friendly and very nice. Im so happy that my brother got the bed that he needs. I want to recommend this store if you are looking for the right bed. The store is clean and the associates are helpful.

Honestly my plan was to see what type of bed I would be interested in, I definitely wasn’t planing on purchasing that day because I figured I would have to save for a couple months to afford anything. But Eric Hutchison made everything very simple, he was knowledgeable and patient. He even set me up with an awesome payment plan that I could afford. My bed is being delivered tomorrow and I couldn’t be more excited. Thank you Eric!!!

Just spent a lot of money on a mattress today. My wife has back problems and is in real need of specific type of bed. The associate KAYLA was awesome she spent way more time then she should’ve trying to figure out what was best for my wife. We honestly really made our decision from all the information that Kayla gave us. She is definitely a keeper to the company. The bed comes in two days… after we break it in I will update this review… Thanks Kayla…

Bought a Serta iComfort Prodigy mattress with no fuss and fast, easy delivery.

Saif is the guy! He helped me find a great deal on my dream mattress. I was in a rush and didn’t have much time to shop. But Saif was very honest and let me tried quite few mattress then gave me such a good deal. I’m very happy about his service and honesty.

We came looking to price match on a Sealy posturepedic mattress and Zach (our salesperson) had no problem with that. He quickly got us set up and was very informative, making sure we like our purchase. We ended up saving about 400 $ on the mattress and the purchase took less than 30 min!

I came to the store with limited budget looking for a new mattress. The sales guy went out of his way to work with my budget and found me a great deal.
As I was about to leave he checked for clearance on this item and found one for me which was what I wanted at even a lower price.
I still got the free delivery and setup. This was a very pleasant experience cause I was going to spend more money but the sales person did not think about making a higher sale and sold me a clearance item that was less expensive and fits my needs.
Way to go, I will always recommend to my friends and family.
Thanks, Kapi, San jose.

Have had excellent experiences at Sleep Train Milpitas! Wanted to upgrade my older, plain Tempurpedic mattress with a TempurCloud. Visited store and spoke to Saif Rahmani, who was charming, personable, and extremely informative regarding my options, and tailoring the current promotion to fit my needs (I had enough pillows, what I needed was mattress covers!). I wasn’t planning to buy that night, but Saif sent me a «wish list» via email with the mattresses i was interested in, the prices, etc.
I returned to purchase, and Saif wasn’t there. However, a young lady was (Kayla?), and she took my SO and I through the process, in a very friendly and informative manner. Since I had been sent the wish list from Saif, but she handled the sale, I asked who would get the commission. She told me, with absolutely zero distress, that Saif would, that the person who made the initial contact and wish list always got the sale, and that the Milpitas store was a *team*, and everyone looked out for each other. I was very impressed by this!
I was coordinating delivery of my new mattress with pick-​up of the «old» one, so had to be pretty exacting regarding when delivery would occur. Everything went like clockwork thanks to the updates and phone calls from the delivery service. And the delivery guys, Ricky and Francisco, were just aces! Not only did they professionally and adroitly remove the old mattress and bases and install the new, they wrapped the bases in the discarded plastic from the new ones, and found a mattress bag in their truck to wrap the older mattress in so that it would be kept clean during transit in the moving trailer. They were excellent!
I HIGHLY recommend Milpitas Sleep Train for any and all mattress needs, and Saif and Kayla (I think, she’s the only female sales person at the Milpitas store) in particular. Love my Cloud, too!

We went in on a Friday night to buy two mattresses for our new beds. Garrett was our salesperson. He gave us great service but we were the only people in the store. Who buys a mattress on a Friday night?
He knew a lot about the beds and guided us through each bed, telling us the differences between each of the beds we were trying out. He was patient with us (we were being indecisive at times) and never seem irritated.
We spent almost 2 hours and he helped us find our two mattresses. I really like their return policy. You have 100 days to try out your mattress and you can exchange or return it with no questions asked. That’s a big selling point for me. I can’t really say much about price since we didn’t shop around. I heard that Sleep Train was competitive, and so we went with them. And in the end, very happy.