Wendy’s

The staff is always very friendly here. I am always pleased and know the food will be great. I really just want to thank the whole staff, this is my home Wendy’s I always go to. Today my card was declined, that never happened before. Immediately I pulled off to the side to straighten things out with my bank, and see to what was going on, after I was done I pulled back through the drive in and apologized for the mess. I then proceed to pay for what I could and was greeted with a smile and a bag of food. I was so embarrassed, but the staff was so understanding. I then drove off and realized they gave me all of the food I originally ordered. That was the nicest thing, thank you so much to the woman I spoke to on the phone when I got home and also Scotty! You guys are so sweet. I owe you.

I do understand that this is fast food but when ask for no onions or tomatoes I really do think that you guys could get that right but no you did not. Just sad!

Wendy’s is probably the best fast food burger chain around here. Knocked off a star because this place is a bit slow.

I would like to say I was thoroughly impressed with the employees engaging nature and being informative about my food. Wendy’s is always a good choice when doing fast food and I would say that customer service has been a focus for the staff. Thank you and keep up the good work.

Wendy’s product are great but what is going to hurt the company is the employee’s lack of customer service. The employees are standing around talking on their cell phone and is concerned about who gets out at what time. I went on my lunch break around 2pm and I was waiting 5 mins for my order to be taken. The cashier was saw me just took her time coming to take my order. She was really rude and needed an attitude adjustment. The employees who were sitting in the lobby were shouting at each other and using vulgar language. There was an employee who was taking order on the drive thru who kept coming into the lobby and eating fries, so unsanitary. I will not be coming here again.

As I get older I eat less fast food, but i like the spicy chicken sandwich. and the unsweetened iced tea is of
somewhat better quality than most. however with this Wendy’s you have about a 60−70% chance of accuracy at the drive through. It’s either no straw, no napkins, the wrong drink, or an inventive new way to screw it up. I dont believe that this Wendy’s is any worse than any other local Wendy’s.

This place was slow paced during lunch inside and the drive-​thru wrapped around the entire lot.