Chili’s

For the most part I consider chain restaurants just a step up, in some cases a couple steps up from fast food. As far as chain restaurants go Chili’s is one of my favorites. We eat here often. The food is usually pretty good. The servers are friendly. Their chicken enchilada soup is delicious. I like the triple dipper also. People can knock it all they want, but it’s hard to find EXCELLENT food in a chain restaurant. It does happen occasionally though.

We have gone here a few times and the service is excellent and we love the food.

Normally I would never even write a review on Chilis, but it was just an experience.
First of all, the hostess was a space case. She asked if we were all 21 and wanted to sit in the bar, and we answered yes, we were. However, when we went into the bar, no tables were available… What? We were seated at a table in the normal family section.
Next, we order drinks that took about 20 minutes to arrive.
The appetizers took another 10 after that.
And the topper of the evening. A locksmith was apparently instructed to change the locks in 20 degree weather and kept the door open for minutes at a time making us all freeze to death. After complaining multiple times, the manager finally addressed the issue by asking the man to leave. She handled the situation well and took care of all of the food for us, we ended up only paying for the drinks.
The food was decent, basically what you can expect from a chilis. I had the chipotle chicken bowl and actually really enjoyed it. Fo free in my coat because I was freezing

Excellent service and food preparation! Our server (Anh) was amazing! She always ensured we had sufficient beverage. We never had to ask for a refill. Also, she was friendly and a professional as can be. The food we ordered was prepared to our liking. The Caribbean Salad with grilled chicken was excellent. My family’s entrees from the kids menu and my wife’s chicken sandwich was the BEST! I found a new favorite restaurant in Mishawaka, Indiana.