Round Table Pizza

These people are rude, and the place is dirty and smelly. Not like the other Round Tables.

4 stars for quick service and accuracy with our order, but the food quality was not that good at all. I expected a lot more for the prices they charge for pizza here. It was just over $ 20 for a 14″ large.
We ordered for pickup and it was ready quickly — only took about 20 minutes. The pizza itself was really just about average to slightly below. It seemed to be over cooked. Some toppings were a bit burned. The crust was very plain and just too thick for my liking.

Yes pricey, worth the price. I LOVE their specialty pizza’s and if I wasn’t on a budget you bet they would be my go to place anytime pizza is on the menu for dinner at home. For now its a nice treat here and there hope to change soon !!!

We like the pizza here and it’s very close to our home so it’s convenient to just drop in spur of the moment when we’re hungry for pizza. However, I’m very annoyed AGAIN with our experience tonight. I always have a glass of wine when we order and then go up for a second to sip while we finish our pizza. THREE times now I’ve paid and the waitress says it’ll be a few minutes as the owner??/manager? Is in his office and can’t be disturbed. The wine is in his office for some reason. Fifteen minutes or more later we’re done with our pizza and I’m still waiting for my wine. His office door is still closed. Tonight I complained and told him he needs to have wine in the refrigerator in the bar with someone who can sell it to me. There IS a bar in this pizza place so I don’t get it.

This MV location used to be far better than it is currently. I don’t mind the 80’s feel, little leaguers running amuck in a small and cramped pizzeria on a Saturday or even paying quite generously for a top quality pie.
I’ve been a customer here for several years; having told the owner who usually takes my order that I even drive out of my neighborhood (where there is another RT) that his pizza was far better, more generous toppings, fresher ingredients, and pizza crust that was rolled the same day. He always gave me a discount and told me in the beginning not to worry about bringing in a coupon. So I didn’t. I didn’t even collect mailer coupons any longer because for years this is how we rolled.
My second to last visit here, his wife took my order and said I needed a coupon. He looked out from his tiny little office directly attached to the front counter and didn’t say a word.
Whatever, but I thought to myself, «Really? Whatever. Weird.» Obviously, he’s been demoted by his boss.
Fast forward to two weeks ago, I go in with some friends for salads and pizza. The pizzas came out semi burnt — okay I guess but not at all what we”re used to and more like a Pizza Hut pizza now. Not Round Table quality at all. We had waited longer than usual for our food to arrive and because we had plans after dinner we ate and were on our way out though disappointed. A young lady who was working at the register was great ;probably the most alive employee I’ve ever experienced there, she smiled and asked how everything was.
Here’s my chance… I told her the salads were great but the pizza tanked. It was super dry do to a lack of sauce and lack of major ingredients plus it was overcooked. (I’ve been a Round Table fan 30 plus years, even worked at one as a teenager) so I knew what it was supposed to taste like. She was a doll but of course just an employee but she did look over to the owner who popped his head out when I began to speak. This guy didn’t get up off his chair, he didn’t say one word. Right then and there I decided I would never give his location my business ever again.
The new Laguna Niguel location is now my spot when I’m craving an authentic Round Table Pizza in the OC. (Blakes Pizza out of Pasadena with a location just down the street is pretty awesome too!) This RT is mainly a take away mini location, but it is new owners VS. the famous former Dragon lady who owned and operated the previous Round Table that was located across the street, inside the shopping center where Whole Foods now is. The new location and owners make a Round Table Pizza like it should be. They’re timely, curtious and don’t take their business for granted.

This place is full of lazy people. The website said they are open to 10 pm while I was calling them numerous times and no one picked up. I started calling At 9:30 pm very frustrating. I am done with this lousy place. BLAZE PIZZA ROCKS!!! And will get all of my business.

I walked in, smells like multiple wet dogs live there. Ok, just going to get it to go. I stand in front of the counter looking at the menu. Not greeted or asked if I had questions, since the menu lists the pizza but not the ingredients. I am unceremoniously bumped out of the way by an older gentleman giving the guy a bunch of cash. Whatever. Still, was still not greeted or asked if I needed help. Bad smell is overwhelming and decide I really cannot stay to wait for food. Just, ew.

Weak!
. Person /​women answering phone won’t fill large pizza order. Says they are closing in 10 minutes. Really? That is 8:43pm

This was the first time going to this location for the lunch buffet. Out of the numerous round table buffets I’ve been to this was the first that had some issues. Upon arriving there was only 3 slices of pizza and 4 empty pans. Not once did they serve a pan crust pizza. After asking numerous times for a meat pizza it never came out. The pizza I did eat was barbecue chicken and pepperoni which were very good I have to say. You could sense that the owner must be cheap at this location. I went in the bathroom there were no paper towels and a broken hand dryer that only blew cold air.

Most reliable pizza. Never disappointing. Favorites are the veggie gourmet and King Arthur

Love round table especially skinny crust

Yesterday I went to this Round Table location and had one of the worst experiences of customer service. To top this off it was the owner himself who choose to act this unprofessional way. I had order a two pizza’s and used a coupon. I had purchased a voucher from Amazon. The owner Nador spent more time trying to figure out how to not apply the voucher to my order and figuring out how to save him money vs the customer. He say at the very bottom in small writing it couldn’t be used with a coupon. I understand the voucher has this disclaimer however when you read it. There is 5 – 6 exclusions in capital and bold letters. If not using this voucher with a purchase using a coupon was so important to the owner it should have been added to that section. Mr. Nador then proceeds to tell me I couldn’t read and should know better. Additionally during our discussion other dinner in the restaurant ask him «who he was» He answered «the owner». This customer who was there on her own says” You have the worst customer service I have ever since. Just help the customer out.” «He said I don’t have to help them out.» We proceeded to talk about how he could help me. He stated he didn’t care if I walked out and had he had to throw away the perfectly good pizzas because he couldn’t sell them for only 4 dollars. However he failed to understand the actual value of the voucher and the total bill. He still would have earned 15 – 18 dollars. I explained to him there are plenty of pizza places around willing to help and support their customers. He told me to go ahead and shop there. So I will never shop at this restaurant again. He had the worst attitude and disrespect towards his customers which was an opinion shared by other dinners.
The great news for follow round table loves is there is three different around tables in the area. I have had a great experience at the location in Santa Margarita 22 205 El Paseo, Shops S5, Rancho Santa Margarita 5.1mi (949) 713‑4111. These other locations in 27 472 Portola Parkway, Suite 201 and Foothill Ranch (949) 716‑4222 and 22 722 Lambert St., Ste. #1705, Lake Forest 3.0mi (949) 859‑8888. Also those three restaurants participate in a 50% off large pizza, which the Mission Viejo location also chooses not to participate in.
I am very disappointed in this experience because my family and I really enjoyed round tables pizza had frequently orders from them on average of 2 – 3 times a month. I will definitely follow the owners on advice an take my business else where.

My family has been ordering from this round table for years and their service has always been extraordinary! Pizza is always fresh and delicious. Also the manager is very nice and makes sure you are satisfied! 5 stars!

I’m sorry but the buffet was horrible.
one day I came in here and of course they won’t have anything I eat. I’m a veggie and I don’t eat meat. not even if it’s from a platter with meat and well, I told the guy who looked like either the owner or manager. well whoever he was, RUDE! I asked him politely to bring forks and all I got was «the plastic forks are here. you can get it yourself.» DEFINITELY NOT RECOMMENDING AND I WOULD PROBABLY GIVE IT A ZERO STAR. CLOSE DOWN!

We ordered half garlic chicken and half pepperoni and sausage. I normally get the Guinevere’s delight or the other veggie one, and I have to say the garlic chicken is WAY better! Lots of flavor, topping were all flavorful and will be my go to choice from now on.
We also got the garlic knots, and those were good too.
I like round table a lot better now!

Just went in for the buffet that my boyfriend and I go to frequently and it was 2:15 pm. We asked for the buffet and he said it was over. We then went on to say that we thought it was over at 3. He got a blank stare then said he was not going to make anymore pizza and whatever was there was all he was going to have. To make matters worse he offers us different lunch specials that also end at 3 pm because he was too lazy to make more food for the buffet.
Needless to say we were not happy and won’t be giving our money to this place anymore.

I don’t think I’ve been to a Round Table Pizza since the 1990s, but I had this past Monday off work and wanted to give their pizza buffet a go. I’m all about pizza and I’ll never turn down a good buffet.
As for the food, it was all right. I wasn’t expecting Michelin-​starred pizza, but it was all right. The pizza crust could have been a wee bit crispier — it was a little doughy — but the topping were good and abundant for a pizza chain. What I really loved were the garlic knots — yum!
The salad bar is where my issue comes lies. Like Tim S mentioned, the salad dressings aren’t on ice or in a refrigerator. I’m sure that has to be some sort of health violation. The lettuce and salad toppings also aren’t on ice, meaning: warm lettuce. If everything was kept cold — in a refrigerated compartment or on ice — I’d definitely give this place another star. The salad bar selection was surprisingly good — just really too bad it was warm!
As it was pointed out, the TVs are quite loud. I like to listen to CNN so I was quite all right with that!

Food poisoning
Ok now that I’ve got the big reason why this is getting 1 star I’ll go into the «minor» reasons. I tried this place during one of my lunch breaks since my employer and coworker apparently frequent this place often. I had never been to a Round Table before so I checked their website and the reviews on here and decided it looked like a safe bet. To sweeten the deal I had a $ 1 off their lunch buffet, bringing it to $ 5.99.
I’m all for trying the cheap pizza buffets like Cici’s Pizza which is amazing and is a shame there are none around Mission Viejo so I went in and it was like stepping back 20 years in time. The décor reeked of a billard hall, complete with Budweiser billiard lighting in the arcade and multiple domestic beer signs posted up (which was kind of ironic in my opinion for an arcade but whatever…).
The buffet itself had only 4 trays out, 2 empty and 2 with slices of random pizza. The salad bar was nothing special and honestly where I probably got the food poisoning from the lukewarm ranch…
But what would have made this at least one star better was the pizza DIDNT EVEN TASTE GOOD! The pizza seems to be made with colby-​jack cheese instead of mozzarella given the flavor and mottled strands of orange cheese, but no matter what toppings were on it, they all tasted like rubbery bland cheese on crust.
Once I got back to work I just felt heavy. It’s like the food just weighed me down for the next couple of hours until I finally had to make a visit to the office complex’s bathroom to rid myself of what I’d ingested.
Will NOT be coming back.

Great pizza, probably our favorite next to Rubinos. Called tonight though to use a gift certificate on a delivery and was told it was for Dine-​in or carryout only even though it does not state this anywhere on the certificate. Guy answering the phone seemed annoyed from the second he answered the call and sighed when I agreed he could go ask his manager if they would take the certificate for delivery, which they would not. Ok, I understand if your busy, but c’mon is it really that difficult? Maybe I would think it were pretty difficult and annoying if I were making 9 bucks an hour too.
I called Rubinos and ordered tonight because if we had gone in I figured they would know «it’s that guy with the gift certificate» and probably drop some foreign objects into our already loaded pizza *sad face*
Agree with another reviewer that the place does seem pretty worn down and dirty (have dined in on other occassions). Will probably order again sometime, just not soon.

For a franchise location… I must admit that this is one of the few pizza shops we’ve actually made a destination for a quick dinner. We’ve come with our group of friends and by ourselves. Their regular veggie with thin crust has always been one of our favorites.
And as others have mentioned, this place actually has «good customer service.» I think it’s because… no… I KNOW it’s because they have an on-​site owner/​operator who understands why people return. They seem to thrive on return groups… a sign of «someone» doing things right.
I’m not saying it’s the best pizza in town… but certainly good. What I am saying is that it’s the whole package; quality product, nice sit-​down atmosphere, and good customer service. That’s what I’m talkin’ about.