Don’t buy anything from sleep number!!! Even if it is free i wouldn’t pick up any item from them. Here is my story. I purchased a pillow and a week after that I went to exchange it cause they don’t accept returns. They ordered another item for me in the store from warehouse and it was the begining of my adventure of getting my item… it took me almost 2 months and I called customer service everyday waited on the line minimum 15 minutes and they kept sending me back and forth to the store and when i went to the store they told me it is job of customer service! and when called customer service they told me store didn’t send us the item that you exchanged I requested to talk to manager but there were no manager and supervisor available. Long story short I finally got my item last night. Worst customer service ever!!! If you purchase anything from them don’t consider any service back.
Jessica M.
Évaluation du lieu : 5 Mission Viejo, CA
You guys have best manager ever !! He is really helpful! Ashley need manger like navid !!
Marissa C.
Évaluation du lieu : 1 Irvine, CA
Don’t buy. Not easy to return. Returning the bed costs you $ 200 and they do not refund the original $ 179 to get the bed to you.
Ellen P.
Évaluation du lieu : 1 LADERA RANCH, CA
The sales people at the store were great, but DON’T BUY! The mattress was delivered and they damaged my staircase. The delivery men took a photo and did nothing!!! I have called the corporate office twice and nothing has been done. If you value your home, do not buy the mattress. They do not take care of any damages to your home.
California O.
Évaluation du lieu : 2 Irvine, CA
I bought the pillow and sheets. Probably the most expensive sheets I’ve ever purchased. I can’t honestly say they are not worth it. My other sheets are just as good. I don’t notice the temperature control. The most frustrating thing is that I can’t return them because of their policy. Ridiculous!!! I think I’ve made a mistake trying these out. If I could return them, I would. The pillow is no better than ones you can buy at bed bath and beyond. Because off their return policy, or lack of one, I will not be shopping here anymore.