US Post Office

This is a pretty freakin’ awful post office. We used to have a great post office down the road from us, but they’re all but closed with greatly reduced hours. Our mail now comes out of this mess of an operation and I can tell you we’re not particularly thrilled.
Recently, we went on a short vacation. While we were out, we decided to put the mail on hold. Big mistake. It was never a problem when the mail was handled through the post office in our neighborhood, but apparently this post office can’t handle mail holds. On the first day of our mail hold, they delivered mail to us, anyway, so there was mail sticking out of our box for our entire vacation making it look like we weren’t home. Not cool. The remainder of the mail was supposed to be delivered the day after we returned, but it was never delivered. We called the post office, but calls went to a mailbox that was full. Hmm. So we went to the post office and they couldn’t figure out where our mail went saying it was probably out with our carrier for delivery but to call another number if it wasn’t delivered. Of course, it wasn’t delivered. So I called the number and the clueless person on the other end of the phone said he’d check into it and call back. You know where this is going, right? Of course there was no call back. We finally decided to give up on this fruitless endeavor as it’s painfully clear that our held mail was either lost or discarded.
In addition to this debacle, the customer service in the post office is almost always slow and surly. I have been here when there was a line outside of the door for no apparent reason. I have seen postal employees not serve customers waiting in a long line so that they could continue a personal conversation. I always dread having to come to this post office because it has never been a positive experience.

This is a pretty decent post office and I noticed it is open until 4pm on Saturdays. Usually, I just use the self-​service machine in the lobby but I’ve also had to go in and seek assistance from humans. Generally, they are friendly and customer-​service oriented and service is quick and efficient. One of my favoriet post office locations.

Came here and got my package shipped fast and easy. I needed a couple strips of tape to close up the box and didn’t want to pay for an entire roll so they taped it up for free. Shipping was just $ 4 for a medium sized box and the line was short.

This is my local post office, although this is technically not where my mail comes from. I prefer this location for its easy access and the staff here is always very speedy! When it comes to customer service I honestly do not need teeth gleaming and extra needless banter. Just have some manners and even a ½ a smile works. That’s what you get here. The folks at the counter always seem to be working with hustle and they are friendly too! I appreciate that kind of support.
I’m keeping a star because the place could use a broom and a mop.

Pretty good as far as USPS Offices go. I feel like the employees are friendly and professional and efficient. I went in during the holidays and they were quick and pleasant. Even then, the office was organized and clean.
The parking kind of sucks and is annoying when it’s busy.

This is the only one in Johnson County that is open past noon on a Saturday — you can of course always go to a Hy-​vee annex but if you need to send international stuff this is your only option late on a Saturday. Pretty decently fast service for an institution known for taking its time.

I don’t really enjoy going to the post office, but since I sell and trade clothing online, I have to go there about 1 – 2 times weekly. I prefer the Union Station location since it will get the packages out in no time. However, I normally just go to this location. There is one employee in particular who is super friendly, I forget her name, but am always blown away by her service. I LOVE the fact that this post office has a machine where you can just weigh about any package or letter and pay with a credit card, saves so much time. Also, this location has extended hours! That is awesome when I have to pick up a package.

Who loves going to the post office? Not I, however, my experience today was less than painful. I had to mail a few packages to new babies and a graduating cousin, so I headed in after 1, hoping to avoid a lunch time rush. I was in and out in no time, and the friendly lady at the counter helped my shove one gift into a smaller box so i could save about 5 dollars. Hey, thanks cool lady!
Completely satisfying experience. How often does that happen?